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60 Mars Customer Service Jobs Hiring Near You

Mars

QA Technician

Salt Lake City, UT · On-site

... Mars family of companies, to accelerate the growth of our healthier snacking platform. We have a ... and customer service standards. * Conduct tests and inspections at specified stages of the ...

Mars

SRM eCommerce Senior Field Manager

Franklin, TN

Develop customer-specific margin roadmaps and trade terms frameworks to offset digital cost-to ... Critical Mars Leadership Capabilities * Technical & Functional Skills: Possess strong technical and ...

Mars, Incorporated

QA Technician

Salt Lake City, UT · On-site

... Mars family of companies, to accelerate the growth of our healthier snacking platform. We have a ... and customer service standards. * Conduct tests and inspections at specified stages of the ...

Mars

Service Desk Team Leader

San Francisco, CA · On-site

Responsibilities The Service Desk Team Leader plays a critical role in delivering a flawless customer experience by monitoring the duties of the service desk team members and securing prompt ...

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Mars Jobs Information

What is it like to work at Mars?

Mars is a global manufacturer of confectionery, food, and pet care products that operates with a culture of innovation and collaboration, prioritizing the well-being of its employees and the communities it serves.

The company's structure is divided into several business segments, including Wrigley, Mars Chocolate, Mars Petcare, and Mars Food, each with its own unique products and operations. Mars' work environment is characterized by a mix of traditional and modern facilities, with a focus on sustainability and employee safety.

Working at Mars may appeal to candidates who value a dynamic and inclusive work environment, opportunities for professional growth and development, and the chance to contribute to a global organization with a long history of innovation and community engagement.

What makes Mars an attractive place to work?

Mars, a leading global manufacturer of confectionery, food, and pet care products, is a well-established and respected company with a long history of innovation and commitment to quality. The company's workplace culture values collaboration, diversity, and employee development, offering opportunities for growth and professional advancement through various training programs and mentorship initiatives. Joining Mars can provide individuals with a chance to contribute to the company's mission of making a positive difference in people's lives and to be part of a global team that is shaping the future of the food and pet care industries.

Do workers at Mars Inc. get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Mars Inc. pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and June 2026.

At Mars Inc., are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Mars Inc. affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Mars Inc.?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 54% of people with changing schedules find out their shifts one week or less ahead of time.
  • 31% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Mars Inc. worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Mars Inc. workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Mars Inc. workers to change shifts?

Some people find it hard to change shifts.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Mars Inc.?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Mars Inc. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Mars Inc. spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Mars Inc.?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Mars Inc. good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2025.

Do people at Mars Inc. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Mars Inc. get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Mars Inc.?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Mars Inc. enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people at Mars Inc. recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Mars Inc.?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Mars Inc.?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Mars Inc.’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Mars Inc. is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

What are the most popular job types at Mars?

    What are the most popular jobs at Mars?

    What are the most popular categories at Mars?

    Infographic showing various Customer Service job openings at Mars in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

    Ethel M Chocolates - Harry Reid Airport: Part Time Retail Associate

    Mars

    Henderson, NV

    $18.75/hr

    Part-time

    Medical, Dental, Retirement, PTO

    Re-posted 5 days ago

    Mars Inc. rating

    7.7

    Company rating: 7.7 out of 10

    Based on 39 frontline employees who took The Breakroom Quiz

    125th of 438 rated food and drinks producers

    Job description

    Job Description:

    This position pays $18.75/per hour.

    This position is for our Ethel M location at Harry Reid Airport in Las Vegas,.

    Job Overview:

    Ethel M Chocolates Sales Associates, with an unforgettable personality, a forever smile, and a passion to serve our guests are the focal point to building our brand and providing best in class customer service to our guests. This role is responsible for providing an exceptional experience for our Guests whether in a cashier, selling, ormerchandisingposition. This role is unique as it is one of the few that interacts directly with our customers daily.

    Job Requirements and Qualifications

    • Must be excited to SMILE and work in a fun, fast-paced environment to make every interaction a positively unforgettable experience for our guests while driving daily sales and metrics.
    • Must have authorization to work in the U.S.
    • Must be18years old to apply
    • 1-2 years previous retail experience required
    • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
    • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
    • Ability to comply with all company policies and procedures, including safety,food handling, Quality,Loss PreventionandEmergency procedures
    • Ability to work a flexible schedule with retail hours, including days, evenings,weekends,and/orholidays

    WHAT DO WE OFFER TO YOU?

    • Immediate Openings - Start Right Away!
    • Competitive wages starting at$18.75/hour
    • Flexible Schedules
    • 401K and paid time off
    • Tuition reimbursement program
      • Mental Health benefits 8 FREE face-to-face counseling visits per issue per calendar year
    • Ongoing Developmental Programs
    • Corporate/ Store Discounts
    • Career Opportunities within the store and in Mars Inc(https://careers.mars.com/)

    The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience.The total compensation package for this position mayalso include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Eligibility for these additional elements depend on the position offeredand the employee's work schedule (i.e., part-time schedule, store associate). Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

    USD 0.00 - USD 0.00Employment Type: PART_TIME

    What Mars Inc. employees say

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