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60 Mars Customer Service Jobs Hiring Near You

Mars

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

At ACME, Inc., our customers are at the heart of everything we do - and our Customer Service Representatives are the people who make that real. We're looking for enthusiastic, dependable individuals ...

Mars

Senior Customer Manager, Club

Franklin, TN · Hybrid

Support problem resolution related to inventory, logistics, service levels, deductions, and ... What can you expect from Mars? * Work with diverse and talented Associates, all guided by the Five ...

Mars

Insights & Analytics Manager

Nashville, TN · Hybrid

... Sales, Customer Service, Logistics, Marketing Services, Brand Marketing or similar function ... Mars does not sponsor visas for this role. This position is not eligible for relocation benefits ...

Mars

Insights & Analytics Manager

Franklin, TN · Hybrid

... Sales, Customer Service, Logistics, Marketing Services, Brand Marketing or similar function ... Mars does not sponsor visas for this role. This position is not eligible for relocation benefits ...

Mars

Inbound Coordinator - 3rd Shift

Lewisburg, OH · On-site

... customer service levels. What are we looking for? * Highschool graduate and relevant logistics ... Adhere to all Mars Inc/Royal Canin Safety & QFS requirements * Prepare Trailer for Loading

Mars

Shipping Operator- Days (6 am- 6:30 pm)

Lebanon, TN · On-site

$14.50 - $18/hr

... customer service levels. Key Responsibilities * Lead safety & quality in warehouse and shipping operations. * Adhere to all Mars Inc/Royal Canin Safety & Quality and Food Safety requirements.

New

Mars Incorporated

Forklift Driver (1st Shift)

Lewisburg, OH · On-site

$16 - $18.75/hr

... customer service levels. What are we looking for? * Highschool graduate and relevant logistics ... Adhere to all Mars Inc/Royal Canin Safety & QFS requirements. * Service the Packaging Line. * Wrap ...

Mars

Value Stream Support Manager

Chattanooga, TN

... Product Flows, Customer Service and Distribution Center Continuity). This role will manage a ... What can you expect from Mars? * Work with diverse and talented Associates, all guided by the Five ...

Mars

Sanitation Technician

Reno, NV · On-site

$16.50 - $20/hr

... and customer service. Physical Requirements: * Must be capable of working at elevated heights ... Every associate at Mars is responsible for achieving quality and food safety. * Other duties and ...

Mars

Barrels Operator - 2/3rd Shift

Reno, NV · On-site

$15.75 - $19/hr

... and customer service. Physical Requirements: * Must be capable of working at elevated heights ... Every associate at Mars is responsible for achieving quality and food safety. * Other duties and ...

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Mars Jobs Information

What is it like to work at Mars?

Mars is a global manufacturer of confectionery, food, and pet care products that operates with a culture of innovation and collaboration, prioritizing the well-being of its employees and the communities it serves.

The company's structure is divided into several business segments, including Wrigley, Mars Chocolate, Mars Petcare, and Mars Food, each with its own unique products and operations. Mars' work environment is characterized by a mix of traditional and modern facilities, with a focus on sustainability and employee safety.

Working at Mars may appeal to candidates who value a dynamic and inclusive work environment, opportunities for professional growth and development, and the chance to contribute to a global organization with a long history of innovation and community engagement.

What makes Mars an attractive place to work?

Mars, a leading global manufacturer of confectionery, food, and pet care products, is a well-established and respected company with a long history of innovation and commitment to quality. The company's workplace culture values collaboration, diversity, and employee development, offering opportunities for growth and professional advancement through various training programs and mentorship initiatives. Joining Mars can provide individuals with a chance to contribute to the company's mission of making a positive difference in people's lives and to be part of a global team that is shaping the future of the food and pet care industries.

Do workers at Mars Inc. get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Mars Inc. pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and June 2026.

At Mars Inc., are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Mars Inc. affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Mars Inc.?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 54% of people with changing schedules find out their shifts one week or less ahead of time.
  • 31% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Mars Inc. worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Mars Inc. workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Mars Inc. workers to change shifts?

Some people find it hard to change shifts.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Mars Inc.?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Mars Inc. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Mars Inc. spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Mars Inc.?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Mars Inc. good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2025.

Do people at Mars Inc. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Mars Inc. get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Mars Inc.?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Mars Inc. enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people at Mars Inc. recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Mars Inc.?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Mars Inc.?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Mars Inc.’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Mars Inc. is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.
What are the most popular job types at Mars?
    What are the most popular jobs at Mars?
    What are the most popular categories at Mars?
    Infographic showing various Customer Service job openings at Mars in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

    Customer Service Representative

    Mars

    Atlanta, GA • On-site

    $15.50 - $21/hr

    Other

    Re-posted 23 days ago

    Mars Inc. rating

    7.7

    Company rating: 7.7 out of 10

    Based on 39 frontline employees who took The Breakroom Quiz

    121st of 435 rated food and drinks producers

    Job description

    At ACME, Inc., our customers are at the heart of everything we do - and our Customer Service Representatives are the people who make that real. We're looking for enthusiastic, dependable individuals who take pride in delivering outstanding service, no matter how busy it gets.

    In this role, you'll be the face (and voice) of ACME - engaging with customers, solving problems on the spot, and making sure every person who walks away feels heard and helped. If you're someone who stays calm under pressure, communicates clearly, and genuinely cares about people, we want to meet you.

    What You'll Be Doing

    • Serving customers across service channels with professionalism and a positive attitude
    • Quickly identifying issues and delivering accurate, helpful resolutions
    • Keeping detailed records of interactions and following up when needed
    • Working closely with teammates to handle complex or escalated situations

    What Makes You a Great Fit

    • 1+ years of customer-facing experience (service, retail, hospitality - it all counts)
    • Strong communicator who listens as well as they talk
    • Cool under pressure and able to juggle multiple priorities at once
    • Reliable, punctual, and genuinely customer-obsessed

    The Details

    • Full-time positions available
    • Hourly pay, competitive and commensurate with experience
    • Paid training provided - no prior industry experience required

    Why ACME, Inc.?
    We believe great service starts with great people - and we invest accordingly. From day one, you'll be part of a team that supports each other, celebrates wins, and has a clear path forward for those who want to grow. Whether this is your next step or your long-term home, ACME is a place where your work genuinely matters.

    ACME, Inc. is an equal opportunity employer and welcomes applicants from all backgrounds.

    TEST

    What Mars Inc. employees say

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