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60 Uber Data Analyst Jobs (Flexible Options) Near Me

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What is it like to work at Uber?

Uber is a dynamic and innovative company that prioritizes a culture of experimentation, collaboration, and customer-centricity. The company's structure is divided into various teams, including engineering, product, and operations, which work together to develop and improve its ride-hailing and food delivery services. Working at Uber may appeal to candidates who are passionate about technology, entrepreneurship, and making a significant impact on the way people move around cities and access essential services.

What makes Uber an attractive place to work?

Uber is a leading technology company that has revolutionized the transportation industry with its innovative approach to ride-sharing and logistics. The company's workplace culture values collaboration, creativity, and innovation, with opportunities for employees to work on complex problems and develop cutting-edge solutions. Joining Uber offers a chance to be part of a dynamic and rapidly growing organization, with opportunities for professional growth, skill development, and making a meaningful impact on the way people move around the world.

Do workers at Uber get paid breaks?

No. Most people don’t get paid breaks.
82% of people say they don’t get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Uber pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 54 people who took the Breakroom Quiz between September 2025 and August 2026.

At Uber, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
56% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and August 2026.

Do part-time workers get paid time off at Uber?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 14 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Uber affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Uber?

Most people don’t get paid time off from work.
80% of people say they don’t get paid time off.
Based on data from 54 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 92% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 51 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Uber worry about hours?

Some people worry about getting enough hours.
45% of people report they worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Uber workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Uber workers to change shifts?

Most people find it easy to change shifts.
96% of people report that it’s easy to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Uber?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Uber managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 81 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Uber spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
53% of people report that their job takes up time that they don’t get paid for.
Based on data from 81 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Uber?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and August 2026.

Is a Uber job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Uber good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Uber feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Uber get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Uber?

Some people feel stressed here.
41% of people say they often feel stressed at work.
Based on data from 54 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Uber enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Uber recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at Uber?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 55 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get support to advance at Uber?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Uber’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between September 2025 and August 2026.

Do workers feel well informed about how Uber is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between September 2025 and August 2026.

What other companies are hiring for Data Analyst jobs?

What are the most popular jobs at Uber?

What are the most popular categories at Uber?

Customer Success Analyst

Uber Technologies, Inc.

Chicago, IL • On-site

Full-time

Retirement

Re-posted 13 days ago

Uber rating

6.7

Company rating: 6.7 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

4th of 9 rated taxi private hire

Job description


About the Role
As a Customer Success Manager (CSM), you will play a critical role in ensuring merchant success. This role is 70% focused on optimizing operational health (including a combination of operational efficiency, customer experience, and financial health), and 30% on enabling and driving revenue growth by supporting upselling and cross-selling efforts (identifying and proposing growth opportunities). The CSM collaborates closely with Client Partners and Account Managers, to analyze merchant performance, identify operational pain points, and recommend tailored solutions to merchants.
What You'll Do
  • Own and run recurring client meetings with key stakeholders. Plan, own, and run business reviews in coordination with CPs/AMs. travel as needed for key business meetings.
  • Monitor and analyze operational health metrics for existing partners.
  • Identify gaps in restaurant performance and propose solutions for improvement.
  • Drive product adoption working with Client Partners and Account Managers to understand the merchants' business objectives and tailor new product recommendations supported by data analysis to help them achieve these goals. Execute on agreed plans (campaigns set up and post mortem reports).
  • Ensure customer retention & expansion through regularly sharing an assessment of the merchant's adoption gaps and monitor overall operational health. Collaborate with the sales team to expand customer accounts by identifying, analyzing and / or pitching upsell or cross-selling new opportunities.
  • Proactively identify potential issues and work to resolve them. Advocate for the customer's needs cross-functionally within the organization and relay any product or service feedback to relevant teams.
  • Develop reporting and feedback providing regular reports on customer health, usage, and feedback to senior leadership. Offer feedback on product improvements based on customer needs and pain points.
Basic Qualifications
  • At least 4 years of experience in B2B operations (Sales, Customer Success, Account Management, or upper management retail/food industry).
  • Bachelor's degree in Economics, Finance, Business Administration, or a related field.
  • Basic proficiency in SQL, with the ability to adjust and refine queries as needed.
Preferred Qualifications
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
  • Creative thinker with a passion for problem-solving and driving innovation.
  • Ability to thrive in a fast-paced and constantly evolving environment, with a proactive and results-driven mindset.
  • Previous experience in consulting, account management, or a similar client-facing role.
  • Operational Excellence - Ability to identify and optimize merchant processes.
  • Analytical Thinking - Comfortable with data, insights, and performance metrics. Ability to translate data into actionable recommendations.
  • Process Optimization - Proactively suggest tailored and scalable solutions to improve efficiency.
  • Cross-Functional Collaboration - Ability to work cross-functionally and drive influence with multiple stakeholders.
  • Excellent communication and relationship-building abilities.
  • Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact.
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Responsibilities
For Chicago, IL-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.
For Dallas, TX-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.
For Los Angeles, CA-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD $119,000 per year - USD $132,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About Us
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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