Cresta
Cresta

60 Cresta Business Development Representative Jobs Hiring Near You

Run ROI workshops and build business case models that connect Cresta's capabilities to quantifiable ... The posted base salary range represents what we expect to pay for this role in a given location.

This role is critical to the long-term growth of Cresta, where we view partnerships as a primary ... Ability to translate business requirements into technical solutions. * Proven ability to work cross ...

OR · On-site

$160K - $185K/yr

... business case for the prospect during the sales cycle ... You also will act as liaison between sales, the customer and Cresta's technical teams.

Senior Infrastructure Engineer/SRE

OR · On-site +1

$108K - $147K/yr

Partner with engineers to build dev tools that empower developer workflows and deployment ... Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our ...

At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact ... Customers launch AI solutions that actually get used-and drive real business outcomes * Deployments ...

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Create and maintain individualized development plans; lead monthly ride-alongs and collaborate with ...

Director of Partner Marketing

OR · On-site +1

$180K - $220K/yr

You will serve as a key architect of one of Cresta's fastest-growing and most strategic go-to ... The posted base salary range represents what we expect to pay for this role in a given location.

... development * Provide accurate forecasts to the executive leadership team, demonstrating a deep ... Cresta can drive positive business outcomes in the Enterprise sector * Experience in cultivating ...

Growth Marketing Manager, Web & CRO

OR · On-site +1

$130K - $170K/yr

Own website strategy and roadmap, ensuring Cresta.com evolves alongside the growth of the business ... Demonstrated experience owning a marketing website end-to-end, including roadmap development ...

Own website strategy and roadmap, ensuring Cresta.com evolves alongside the growth of the business ... Demonstrated experience owning a marketing website end-to-end, including roadmap development ...

OR · On-site

$103K - $142K/yr

... Cresta's global Talent Acquisition strategy in partnership with People, Finance, and business ... The posted base salary range represents what we expect to pay for this role in a given location.

... development * Provide accurate forecasts to the executive leadership team, demonstrating a deep ... Cresta can drive positive business outcomes in the Enterprise sector * Experience in cultivating ...

... Cresta's value proposition and business impact * Partner with Customer Success to identify ... The posted base salary range represents what we expect to pay for this role in a given location.

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Prospect for new clients, design product presentations and business cases, develop and deliver ...

Digital Marketing Manager

OR · On-site +1

$100K - $165K/yr

Familiarity with account-based marketing (ABM) strategies and enterprise B2B buying journeys ... If you receive outreach from another source claiming to represent Cresta, please disregard it. If ...

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Run ROI workshops to translate our solution into a financial business case proposal * Provide ...

... Cresta's value proposition and business impact * Partner with Customer Success to identify ... The posted base salary range represents what we expect to pay for this role in a given location.

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... The posted base salary range represents what we expect to pay for this role in a given location.

Showing results 21-40

Strategic Solutions Engineer, East

Cresta

OR • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

 

About the role:

As a Strategic Solutions Engineer, you'll be at the forefront of the AI transformation in customer experience. Partnering with Sales Directors, you'll serve as both a business consultant and technical expert-guiding prospective customers through the discovery, design, and validation of Cresta's AI-powered solutions.

You'll connect deeply with customer stakeholders to understand their business goals, technical environments, and operational challenges, and architect intelligent solutions that combine the power of LLMs, SLMs, and real-time AI assistance. Your ability to translate both technical complexity and business impact will be critical to driving successful sales cycles and long-term customer outcomes.
 

Responsibilities: 

  • Act as a consultative partner to customers-uncovering business objectives, technical environments, and operational challenges to map them to AI-driven solutions.
  • Act as a consultative advisor to prospective customers, uncovering operational workflows and strategic goals to design solutions leveraging Cresta's real-time AI capabilities, including virtual agents, agent assist, and conversation intelligence.
  • Lead technical discovery sessions to understand customer systems, including contact center infrastructure, telephony and IVR architecture, and CRM/workforce management platforms.
  • Qualify and translate customer requirements into robust, scalable Cresta configurations, ensuring tight alignment with business value and technical feasibility.
  • Design and deliver compelling, tailored product demonstrations that highlight how Cresta's AI-powered virtual agents, real-time coaching, and analytics can deliver measurable business outcomes.
  • Own the technical design and delivery of proof-of-value (POV) engagements, including integrations, real-time coaching workflows, and virtual agent use cases.
  • Run ROI workshops and build business case models that connect Cresta's capabilities to quantifiable customer impact (e.g., cost reduction, efficiency, CSAT).
  • Provide insights based on your experience with AI technologies, contact center transformation, and customer success strategies.
  • Serve as a technical liaison between Sales, Product, and Engineering-providing feedback on platform capabilities, customer needs, and market trends in AI, NLP, and contact center transformation.
  • Stay current on emerging technologies, including LLMs, SLMs, retrieval-augmented generation (RAG), speech recognition, and contact center AI platforms.
  • Deliver persuasive, tailored product demonstrations that showcase how Cresta's AI-built on a proprietary architecture using large and small language models-drives measurable ROI through automation, efficiency, and improved customer outcomes.

Qualifications We Value:

  • 7+ years of experience in customer-facing roles, including 1-3 years in pre-sales, solutions engineering, or consulting within the enterprise software or contact center industry.
  • Deep knowledge of contact center solutions, including telephony architecture (SIP, SBCs, ACDs, IVRs) and CCaaS platforms (e.g., Genesys, NICE, Five9, Amazon Connect).
  • Strong understanding of AI/ML technologies, especially large language models (LLMs), small language models (SLMs), and how they are applied in conversational AI and agent augmentation.
  • Experience with real-time systems, CRM tools (e.g., Salesforce), analytics platforms, and SaaS solution architecture.
  • Ability to design and communicate complex solutions clearly to both technical and business audiences.
  • Consultative mindset with a proven track record of leading strategic conversations, influencing stakeholders, and tailoring solutions to business goals.
  • Fast learner and self-starter who thrives in high-growth, high-collaboration environments.
  • Enthusiastic about Cresta's mission and motivated to help customers unlock value from AI.
  • You embody our core Operating Principles

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta 

Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.  

Base Salary Range: $180,000-$205,000 + variable & Offers Equity