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66 Appfolio Business Development Representative Jobs Hiring Near You

AppFolio

Inbound Sales Representative

Columbus, OH · On-site

$18/hr

The Concierge - LiveEasy (an Inbound Sales Representative) serves as the primary point of contact ... their business. For more information about AppFolio, visit appfolio.com. Why AppFolio Grow We ...

AppFolio, Inc.

Inbound Sales Representative

Columbus, OH · On-site

$18/hr

The Concierge - LiveEasy (an Inbound Sales Representative) serves as the primary point of contact ... their business. For more information about AppFolio, visit appfolio.com. Why AppFolio Grow We ...

AppFolio

Staff Product Manager, Platform

Columbus, OH · On-site

At AppFolio, we're building an AI-Native Performance Platform. This is our unified system that ... Partner with internal development teams to deliver self-service data tooling, documentation, and ...

AppFolio

Staff Product Manager, Platform

Columbus, OH · On-site

At AppFolio, we're building an AI-Native Performance Platform. This is our unified system that ... Partner with internal development teams to deliver self-service data tooling, documentation, and ...

AppFolio

User Experience Designer

Columbus, OH

... business objectives. Because product ease of use is a core competitive advantage at AppFolio, you ... Experience working in a highly collaborative and agile product development environment with a true ...

AppFolio

User Experience Designer

Columbus, OH

... business objectives. Because product ease of use is a core competitive advantage at AppFolio, you ... Experience working in a highly collaborative and agile product development environment with a true ...

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AppFolio Jobs Information

What are the key skills and qualifications needed to thrive as a Business Development Representative, and why are they important?

To thrive as a Business Development Representative, you need strong communication, sales acumen, and a solid understanding of market research, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, lead generation tools, and sales automation platforms is commonly required. Outstanding interpersonal skills, resilience, and the ability to build rapport help set top performers apart. These capabilities are crucial for identifying new business opportunities, building client relationships, and driving company growth.

What are some common challenges faced by Business Development Representatives, and how can they be overcome?

Business Development Representatives (BDRs) often encounter challenges such as reaching decision-makers, handling rejection, and balancing prospecting with follow-up tasks. Overcoming these hurdles requires resilience, strong communication skills, and strategic time management. Successful BDRs leverage CRM tools, research prospects thoroughly, and continuously refine their outreach techniques to improve response rates. Collaborating closely with sales and marketing teams also helps in sharing insights and refining messaging for better results.

What are Business Development Representatives?

Business Development Representatives (BDRs) are sales professionals who focus on prospecting, qualifying leads, and setting up meetings for the sales team. They initiate contact with potential clients—primarily through cold calls, emails, and networking—to generate interest in a company's products or services. BDRs play a crucial role in the early stages of the sales cycle by identifying business opportunities and helping to grow the customer base. Their work allows account executives and senior sales staff to focus on closing deals with well-qualified leads. The position often serves as an entry point to a career in sales or business development.

What is the difference between Business Development Representative vs Sales Development Representative?

AspectBusiness Development RepresentativeSales Development Representative
Primary FocusIdentifying new business opportunities and building strategic partnershipsGenerating and qualifying leads to support sales
Work EnvironmentOften involves outreach, networking, and strategic planningPrimarily cold calling, emailing, and lead qualification
Required SkillsCommunication, negotiation, market researchProspecting, communication, CRM proficiency
Industry UsageCommon in B2B, tech, and SaaS sectorsWidely used in sales-driven industries

While both roles focus on growth, Business Development Representatives focus on strategic partnerships and new markets, whereas Sales Development Representatives concentrate on lead generation and qualification to support the sales team.

What other companies are hiring for Business Development Representative jobs?
What are the most popular jobs at Appfolio?
What are the most popular categories at Appfolio?
Infographic showing various Business Development Representative job openings at Appfolio in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution.

Inbound Sales Representative

AppFolio

Columbus, OH • On-site

$18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description
AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
LiveEasy by AppFolio is changing the way homeowners and renters manage their move and their homes. We're a service-first software guiding renters and homeowners through their journey while building solutions for our partners, helping them stay engaged with their clients beyond the transaction.
The Concierge - LiveEasy (an Inbound Sales Representative) serves as the primary point of contact for our customers, providing exceptional support throughout their moving journey. This role involves assisting homeowners with personalized services, managing various requests, and ensuring a seamless experience by coordinating resources, services, and information. The Concierge - LiveEasy is a trusted advisor who anticipates needs, offers solutions, and ensures customer satisfaction from start to finish. This sales role is onsite (10am-7pm EST), paid hourly, and is eligible for tier-based commission.
Your impact
  • Serve as the main point of contact for homeowners during the moving process.
  • Provide personalized guidance on services, including moving assistance, utility setups, home services, and more.
  • Proactively reach out to clients to ensure their needs are met and to offer support throughout their transition.
  • Coordinate with vendors and service providers to arrange necessary home services, utilities, and other moving-related needs.
  • Track and manage client requests, ensuring timely and accurate follow-through.
  • Address customer inquiries and resolve issues promptly, escalating complex matters to management when necessary.
  • Offer creative solutions to resolve challenges that may arise during the moving process.
  • Maintain accurate customer records and track all interactions in the company's CRM system.
  • Provide clients with relevant information about their new home, community, and available services.
  • Identify opportunities to upsell or cross-sell additional services that can enhance the homeowner's moving experience.
  • Monitor customer satisfaction throughout the process and implement measures to ensure a positive experience.
  • Conduct follow-ups after the move to address any remaining needs and to gather feedback.
Qualifications
  • Ability to understand and anticipate client needs, providing personalized and empathetic service.
  • Strong verbal and written communication skills, with the ability to explain complex details clearly and concisely.
  • Ability to manage multiple tasks, vendors, and timelines simultaneously while maintaining a high level of accuracy.
  • Effective at resolving issues and offering creative solutions to meet customer needs.
  • Excellent attention to detail when coordinating services and managing customer information.
  • Ability to identify upsell and cross-sell opportunities to enhance the customer experience.
Must have
  • The ability to work a 10am-7pm Eastern schedule onsite at our Columbus location.
  • High school diploma or equivalent (required); customer service, or related field (preferred).
  • 2+ years of experience in customer service or concierge roles.
  • Experience with CRM systems and service coordination.
  • Strong problem-solving and multitasking abilities.
  • Ability to work in a fast-paced environment.

Location
Find out more about our locations by visiting our site.
Compensation & Benefits
The base hourly wage that we reasonably expect to pay for this role is: $18 plus tier-based commission.
The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate's skills, education, experience, etc.
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.
About AppFolio
AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.
Why AppFolio
Grow We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity

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