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62 Appfolio Business Development Representative Jobs Hiring Near You

AppFolio, Inc.

Inbound Sales Representative

Columbus, OH · On-site

$50K - $80K/yr

The Concierge - LiveEasy (an Inbound Sales Representative) serves as the primary point of contact ... their business. For more information about AppFolio, visit appfolio.com. Why AppFolio Grow We ...

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Does AppFolio pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and February 2026.

Is the health insurance from AppFolio affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at AppFolio?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and February 2026.

How easy is it to get time off at AppFolio?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.

How easy is it to take sick days at AppFolio?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people at AppFolio feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.

Do people at AppFolio get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and February 2026.

Is it stressful to work at AppFolio?

Most people feel stressed out here.
100% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.

Do people at AppFolio enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and August 2025.

Do people at AppFolio recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get enough training when they start at AppFolio?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.

Do people get support to advance at AppFolio?

Most people are given support to advance their career here.
In the last year, 86% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people think AppFolio’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.

Do workers feel well informed about how AppFolio is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and August 2025.
What other companies are hiring for Business Development Representative jobs?
What are the most popular jobs at Appfolio?
What are the most popular categories at Appfolio?
Infographic showing various Business Development Representative job openings at Appfolio in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 71% Physical, 5% Hybrid, and 24% Remote job distribution.

Inbound Sales Representative

AppFolio, Inc.

Columbus, OH • On-site

$50K - $80K/yr

Full-time

Re-posted 8 days ago

AppFolio rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

183rd of 243 rated software companies

Job description

Description
AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
LiveEasy by AppFolio is changing the way homeowners and renters manage their move and their homes. We're a service-first software guiding renters and homeowners through their journey while building solutions for our partners, helping them stay engaged with their clients beyond the transaction.
The Concierge - LiveEasy (an Inbound Sales Representative) serves as the primary point of contact for our customers, providing exceptional support throughout their moving journey. This role involves assisting homeowners with personalized services, managing various requests, and ensuring a seamless experience by coordinating resources, services, and information. The Concierge - LiveEasy is a trusted advisor who anticipates needs, offers solutions, and ensures customer satisfaction from start to finish. This sales role is onsite (10am-7pm EST), paid hourly, and is eligible for tier-based commission.
Your impact
  • Serve as the main point of contact for homeowners during the moving process.
  • Provide personalized guidance on services, including moving assistance, utility setups, home services, and more.
  • Proactively reach out to clients to ensure their needs are met and to offer support throughout their transition.
  • Coordinate with vendors and service providers to arrange necessary home services, utilities, and other moving-related needs.
  • Track and manage client requests, ensuring timely and accurate follow-through.
  • Address customer inquiries and resolve issues promptly, escalating complex matters to management when necessary.
  • Offer creative solutions to resolve challenges that may arise during the moving process.
  • Maintain accurate customer records and track all interactions in the company's CRM system.
  • Provide clients with relevant information about their new home, community, and available services.
  • Identify opportunities to upsell or cross-sell additional services that can enhance the homeowner's moving experience.
  • Monitor customer satisfaction throughout the process and implement measures to ensure a positive experience.
  • Conduct follow-ups after the move to address any remaining needs and to gather feedback.

Qualifications
  • Ability to understand and anticipate client needs, providing personalized and empathetic service.
  • Strong verbal and written communication skills, with the ability to explain complex details clearly and concisely.
  • Ability to manage multiple tasks, vendors, and timelines simultaneously while maintaining a high level of accuracy.
  • Effective at resolving issues and offering creative solutions to meet customer needs.
  • Excellent attention to detail when coordinating services and managing customer information.
  • Ability to identify upsell and cross-sell opportunities to enhance the customer experience.

Must have
  • The ability to work a 10am-7pm Eastern schedule onsite at our Columbus location.
  • High school diploma or equivalent (required); customer service, or related field (preferred).
  • 2+ years of experience in customer service or concierge roles.
  • Experience with CRM systems and service coordination.
  • Strong problem-solving and multitasking abilities.
  • Ability to work in a fast-paced environment.

Location
Find out more about our locations by visiting our site.
Compensation & Benefits
The compensation that we reasonably expect to pay for this role is: $50,000.00 - $80,000.00 OTE. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, and internal equity.
Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.
About AppFolio
AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.
Why AppFolio
Grow We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity
At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.

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