Respond to ad hoc business requests for analysis and provide actionable insights derived from ... Opportunities for growth and professional development within the organization. * Collaborative and ...
27 Cresta Business Development Jobs Hiring Near You
Respond to ad hoc business requests for analysis and provide actionable insights derived from ... Opportunities for growth and professional development within the organization. * Collaborative and ...
Respond to ad hoc business requests for analysis and provide actionable insights derived from ... Opportunities for growth and professional development within the organization. * Collaborative and ...
Sales Development Representative - New York
New York, NY · On-site +1
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... We are looking for driven professionals with sound business acumen, strong technical aptitude and ...
Sales Development Representative - New York
New York, NY · On-site +1
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... We are looking for driven professionals with sound business acumen, strong technical aptitude and ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... We are looking for driven professionals with sound business acumen, strong technical aptitude and ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... We are looking for driven professionals with sound business acumen, strong technical aptitude and ...
Grow Cresta's customer list through personalized emails, calls, and creative social media outreach ... Bachelor's degree in Business, Marketing, Communications, or related field * 1+ years prior sales ...
Grow Cresta's customer list through personalized emails, calls, and creative social media outreach ... Bachelor's degree in Business, Marketing, Communications, or related field * 1+ years prior sales ...
Grow Cresta's customer list through personalized emails, calls, and creative social media outreach ... Bachelor's degree in Business, Marketing, Communications, or related field * 1+ years prior sales ...
Grow Cresta's customer list through personalized emails, calls, and creative social media outreach ... Bachelor's degree in Business, Marketing, Communications, or related field * 1+ years prior sales ...
Solution Development & Integration * Collaborate with partners to define and execute joint go-to-market strategies that leverage the value of the Cresta platform. * Align partner business objectives ...
Solution Development & Integration * Collaborate with partners to define and execute joint go-to-market strategies that leverage the value of the Cresta platform. * Align partner business objectives ...
... development * Provide accurate forecasts to the executive leadership team, demonstrating a deep ... Cresta can drive positive business outcomes in the Enterprise sector * Experience in cultivating ...
... development * Provide accurate forecasts to the executive leadership team, demonstrating a deep ... Cresta can drive positive business outcomes in the Enterprise sector * Experience in cultivating ...
Solution Development & Integration * Collaborate with partners to define and execute joint go-to-market strategies that leverage the value of the Cresta platform. * Align partner business objectives ...
Facilitate business case development as a collaborative exercise with the customer, rather than a Cresta-owned spreadsheet, so customers internalize and own the value story Scope & Deal Strategy
Facilitate business case development as a collaborative exercise with the customer, rather than a Cresta-owned spreadsheet, so customers internalize and own the value story Scope & Deal Strategy
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Create and maintain individualized development plans; lead monthly ride-alongs and collaborate with ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Create and maintain individualized development plans; lead monthly ride-alongs and collaborate with ...
Senior Machine Learning Engineer
$125K - $165K/yr
Final team placement is determined based on experience, strengths, and business needs. Current ... Lead the design and development of Cresta's next-generation AI Agents and Agentic Assist systems ...
Senior Machine Learning Engineer
$125K - $165K/yr
Final team placement is determined based on experience, strengths, and business needs. Current ... Lead the design and development of Cresta's next-generation AI Agents and Agentic Assist systems ...
Own website strategy and roadmap, ensuring Cresta.com evolves alongside the growth of the business ... Demonstrated experience owning a marketing website end-to-end, including roadmap development ...
Own website strategy and roadmap, ensuring Cresta.com evolves alongside the growth of the business ... Demonstrated experience owning a marketing website end-to-end, including roadmap development ...
Customer Strategy Director
OR · On-site +1
Facilitate business case development as a collaborative exercise with the customer, rather than a Cresta-owned spreadsheet, so customers internalize and own the value story Scope & Deal Strategy
Customer Strategy Director
OR · On-site +1
Facilitate business case development as a collaborative exercise with the customer, rather than a Cresta-owned spreadsheet, so customers internalize and own the value story Scope & Deal Strategy
Strategic Solutions Engineering Director
OR · On-site +1
$225K - $245K/yr
As a Strategic Solutions Engineering Director at Cresta, you will lead a team of high-performing ... Create and maintain individualized development plans; lead monthly ride-alongs and collaborate with ...
Strategic Solutions Engineering Director
OR · On-site +1
$225K - $245K/yr
As a Strategic Solutions Engineering Director at Cresta, you will lead a team of high-performing ... Create and maintain individualized development plans; lead monthly ride-alongs and collaborate with ...
... Business Data & Intelligence team at a critical inflection point. As Cresta scales, this role ... Professional development budget for courses, conferences, and ongoing learning * Generous PTO and ...
... Business Data & Intelligence team at a critical inflection point. As Cresta scales, this role ... Professional development budget for courses, conferences, and ongoing learning * Generous PTO and ...
Growth Marketing Manager, Web & CRO
OR · On-site +1
$130K - $170K/yr
Own website strategy and roadmap, ensuring Cresta.com evolves alongside the growth of the business ... Demonstrated experience owning a marketing website end-to-end, including roadmap development ...
Growth Marketing Manager, Web & CRO
OR · On-site +1
$130K - $170K/yr
Own website strategy and roadmap, ensuring Cresta.com evolves alongside the growth of the business ... Demonstrated experience owning a marketing website end-to-end, including roadmap development ...
Iterate prompt & context engineering to achieve customer's use case and intended business outcomes ... for agent development and customer deployment Why join as an Associate FDPM at Cresta?
Iterate prompt & context engineering to achieve customer's use case and intended business outcomes ... for agent development and customer deployment Why join as an Associate FDPM at Cresta?
$120K - $175K/yr
... Business Data & Intelligence team at a critical inflection point. As Cresta scales, this role ... Professional development budget for courses, conferences, and ongoing learning * Generous PTO and ...
Senior Forward Deployed Engineer (AI Agent)
$107K - $146K/yr
AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta's AI platform ... business needs into AI Agent solutions. * Demos & Iteration: Conduct interactive demos and present ...
Senior Forward Deployed Engineer (AI Agent)
$107K - $146K/yr
AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta's AI platform ... business needs into AI Agent solutions. * Demos & Iteration: Conduct interactive demos and present ...
Cresta Jobs Information
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Job description
Job Description:
Cresta is seeking a Cresta AI Administrator to join our team and work closely with our customers in a tactical execution role. As an Embedded Expert, you will be responsible for configuring and maintaining our self-service product, as well as sharing insights and building insight/performance reports. Additionally, you will monitor trends and anomalies using the Cresta application, respond to ad hoc business requests for analysis, and provide ongoing mentoring and support for our customers' own analysts.
Responsibilities:
- Work closely with customers to operationalize their program strategy using Cresta's self-service product, Opera.
- Obtain Opera certification and utilize keyword and utterance rules to identify key moments in contact center conversations and set up resulting actions.
- Utilize Cresta's voice analytics tools to understand emerging topics in contact center conversations and communicate them to the customer.
- Monitor trends and anomalies using Cresta's tools to identify emerging topics and insights in customer conversations.
- Use Cresta's self-service tools to align the customer's business priorities with the contact center operations.
- Respond to ad hoc business requests for analysis and provide actionable insights derived from contact center data.
- Offer ongoing mentoring and support to the customer's own analysts, guiding them in effectively utilizing Cresta tools.
- Collaborate closely with the Cresta team and customers to drive success and maximize the value of Cresta's solutions.
- 1-5 Years relevant experience
Qualifications:
- Contact center experience preferred.
- Excellent written and verbal communication skills to effectively communicate insights and collaborate with customers and internal teams.
- Strong problem-solving skills to analyze complex data and provide actionable recommendations.
- Comfortable working with SaaS software and quickly adapting to new tools and technologies.
- Comfortable speaking with senior level executives at customers
- Proficient in Microsoft Word, Excel, and PowerPoint/Google Slides.
- Familiarity with speech analytics is preferred, but not critical.
Perks & Benefits:Â
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs
- Flexible vacation time to promote a healthy work-life blend
- Paid parental leave to support you and your family
- Communication & Wellness Stipend Â
- Comprehensive training and onboarding programs provided by Cresta.
- Opportunities for growth and professional development within the organization.
- Collaborative and supportive work environment with both Cresta and customer teams.
Compensation at Cresta:
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
Salary Range:Â $70,000 - $110,000 + Bonus + Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.aiÂ