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Cresta
Cresta

35 Cresta Business Analyst Jobs Hiring Near You

Cresta

OR

$131K - $172K/yr

Additionally, you will monitor trends and anomalies using the Cresta application, respond to ad hoc business requests for analysis, and provide ongoing mentoring and support for our customers' own ...

Cresta

Embedded AI Expert

$134K - $177K/yr

Additionally, you will monitor trends and anomalies using the Cresta application, respond to ad hoc business requests for analysis, and provide ongoing mentoring and support for our customers' own ...

Cresta

OR · On-site

We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cutting-edge AI to solve real-world business problems. Cresta is seeking a ...

Cresta

Revenue Analytics Manager

Come build that future at Cresta. About the Role We're looking for a Revenue Analytics Manager to join our Business Data & Intelligence team at a critical inflection point. As Cresta scales, this ...

Cresta

AI Deployment Manager

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Customers launch AI solutions that actually get used-and drive real business outcomes * Deployments ...

Cresta

OR

$120K - $175K/yr

About the Role We're looking for a Revenue Analytics Manager to join our Business Data & Intelligence team at a critical inflection point. As Cresta scales, this role exists to build and own the ...

Cresta

Strategic Solutions Engineer, East

OR · On-site +1

Design and deliver compelling, tailored product demonstrations that highlight how Cresta's AI-powered virtual agents, real-time coaching, and analytics can deliver measurable business outcomes. * Own ...

Cresta

Growth Marketing Manager, Web & CRO

OR · On-site +1

$130K - $170K/yr

... analytics, and site governance. This is a highly visible role with direct impact on how Cresta ... Own website strategy and roadmap, ensuring Cresta.com evolves alongside the growth of the business ...

Cresta

Growth Marketing Manager, Web & CRO

... analytics, and site governance. This is a highly visible role with direct impact on how Cresta ... Own website strategy and roadmap, ensuring Cresta.com evolves alongside the growth of the business ...

Cresta

Data Science Intern (Customer Success)

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Perform exploratory data analysis to identify trends and insights * Build and evaluate machine ...

Cresta

Strategic Solutions Engineer, East

Design and deliver compelling, tailored product demonstrations that highlight how Cresta's AI-powered virtual agents, real-time coaching, and analytics can deliver measurable business outcomes. * Own ...

Cresta

Digital Marketing Manager

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Analyze campaign performance and present actionable insights and recommendations to marketing ...

Cresta

Digital Marketing Manager

OR · On-site +1

$100K - $165K/yr

... Cresta reach the right buyers more efficiently. You'll join a lean growth team where your work ... Analyze campaign performance and present actionable insights and recommendations to marketing ...

Cresta

AI Success Manager

OR · On-site +1

Deeply understand Cresta's products and how they work in real customer environments. Guide ... Run periodic business reviews as needed and drive project management on progress and priorities. We ...

Cresta

Lead Engineer - AI Agent Voice Experience

$104K - $138K/yr

Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Improve the quality of voice AI systems through error analysis, data curation, metric design ...

Cresta

AI Deployment Manager

OR · On-site +1

At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact ... Customers launch AI solutions that actually get used-and drive real business outcomes * Deployments ...

Cresta

Director of Partner Marketing

OR · On-site +1

$180K - $220K/yr

You will serve as a key architect of one of Cresta's fastest-growing and most strategic go-to ... Analyze partner pipeline performance and win/loss dynamics to identify gaps, remove roadblocks, and ...

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Cresta Jobs Information

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Infographic showing various Business Analyst job openings at Cresta in the United States as of August 2026, with employment types broken down into 1% Internship, and 99% Full Time. Highlights an 13% Physical, 2% Hybrid, and 85% Remote job distribution.

Embedded AI Expert

Cresta

OR

$131K - $172K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 22 days ago

Job description

Job Description:

Cresta is seeking a Embedded AI Expert to join our team and work closely with our customers in a tactical execution role. As an Embedded AI Expert, you will be responsible for configuring and maintaining our self-service product, as well as sharing insights and building insight/performance reports. Additionally, you will monitor trends and anomalies using the Cresta application, respond to ad hoc business requests for analysis, and provide ongoing mentoring and support for our customers' own analysts.

Responsibilities:

  • Work closely with customers to operationalize their program strategy using Cresta's self-service product, Opera.
  • Obtain Opera certification and utilize keyword and utterance rules to identify key moments in contact center conversations and set up resulting actions.
  • Utilize Cresta's voice analytics tools to understand emerging topics in contact center conversations and communicate them to the customer.
  • Monitor trends and anomalies using Cresta's tools to identify emerging topics and insights in customer conversations.
  • Use Cresta's self-service tools to align the customer's business priorities with the contact center operations.
  • Respond to ad hoc business requests for analysis and provide actionable insights derived from contact center data.
  • Offer ongoing mentoring and support to the customer's own analysts, guiding them in effectively utilizing Cresta tools.
  • Collaborate closely with the Cresta team and customers to drive success and maximize the value of Cresta's solutions.
  • 1-5 Years relevant experience

Qualifications:

  • Contact center experience preferred.
  • Excellent written and verbal communication skills to effectively communicate insights and collaborate with customers and internal teams.
  • Strong problem-solving skills to analyze complex data and provide actionable recommendations.
  • Comfortable working with SaaS software and quickly adapting to new tools and technologies.
  • Comfortable speaking with senior level executives at customers
  • Proficient in Microsoft Word, Excel, and PowerPoint/Google Slides.
  • Familiarity with speech analytics is preferred, but not critical.

Perks & Benefits: 

  • We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs
  • Flexible vacation time to promote a healthy work-life blend
  • Paid parental leave to support you and your family
  • Communication & Wellness Stipend  
  • Comprehensive training and onboarding programs provided by Cresta.
  • Opportunities for growth and professional development within the organization.
  • Collaborative and supportive work environment with both Cresta and customer teams.

Compensation at Cresta:

Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $100,000 - $140,000 + Bonus + Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

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