Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Comfortable working with SaaS software and quickly adapting to new tools and technologies.
41 Cresta Software Jobs Hiring Near You
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Comfortable working with SaaS software and quickly adapting to new tools and technologies.
OR · On-site
Cresta is seeking a Cresta AI Administrator to join our team and work closely with our customers in ... Comfortable working with SaaS software and quickly adapting to new tools and technologies.
Senior Software Engineer, Backend (AI Agent)
$205K - $270K/yr
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... As a Senior Software Engineer, your goal will be to ensure that our AI Agents are backed by the ...
Senior Software Engineer, Backend (AI Agent)
$205K - $270K/yr
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... As a Senior Software Engineer, your goal will be to ensure that our AI Agents are backed by the ...
Senior Software Engineer, Backend (AI Agent)
OR · On-site +1
$205K - $270K/yr
As a Senior Software Engineer, your goal will be to ensure that our AI Agents are backed by the ... This is a unique opportunity to shape the future of AI at Cresta by solving complex problems and ...
Senior Software Engineer, Backend (AI Agent)
OR · On-site +1
$205K - $270K/yr
As a Senior Software Engineer, your goal will be to ensure that our AI Agents are backed by the ... This is a unique opportunity to shape the future of AI at Cresta by solving complex problems and ...
Senior Solutions Architect
OR · On-site +1
The Senior Solutions Architect role at Cresta is dynamic and integral, requiring deep understanding ... Has extensive experience in large scale enterprise software implementations and solutions ...
Senior Solutions Architect
OR · On-site +1
The Senior Solutions Architect role at Cresta is dynamic and integral, requiring deep understanding ... Has extensive experience in large scale enterprise software implementations and solutions ...
Sales Development Representative - New York
New York, NY · On-site +1
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... a Software/High Tech company highly preferred) * Ability to work in a time-sensitive and high ...
Sales Development Representative - New York
New York, NY · On-site +1
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... a Software/High Tech company highly preferred) * Ability to work in a time-sensitive and high ...
OR · On-site
As a Customer Engineer at Cresta, you'll play a key role in delivering our cutting-edge AI ... This role requires strong software engineering skills, domain expertise, and the ability to manage ...
Customer Strategy Director
OR · On-site +1
The role of a Customer Strategy Director at Cresta is a senior-level position where you'll partner ... Has extensive experience in large scale enterprise software implementations and complex use cases
Customer Strategy Director
OR · On-site +1
The role of a Customer Strategy Director at Cresta is a senior-level position where you'll partner ... Has extensive experience in large scale enterprise software implementations and complex use cases
Senior Brand & Integrated Campaigns Manager
New York, NY · On-site +1
$140K - $180K/yr
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Experience marketing software or AI products * Video production capabilities * B2C campaign ...
Senior Brand & Integrated Campaigns Manager
New York, NY · On-site +1
$140K - $180K/yr
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Experience marketing software or AI products * Video production capabilities * B2C campaign ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Has extensive experience in large scale enterprise software implementations and solutions ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Has extensive experience in large scale enterprise software implementations and solutions ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... a Software/High Tech company highly preferred) * Ability to work in a time-sensitive and high ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... a Software/High Tech company highly preferred) * Ability to work in a time-sensitive and high ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Experience leading teams at high-growth software companies of similar size * Master of hiring of ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Experience leading teams at high-growth software companies of similar size * Master of hiring of ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... This role requires strong software engineering skills, domain expertise, and the ability to manage ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... This role requires strong software engineering skills, domain expertise, and the ability to manage ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Strong interest in artificial intelligence, machine learning, or software engineering. * Basic ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Strong interest in artificial intelligence, machine learning, or software engineering. * Basic ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Has extensive experience in large scale enterprise software implementations and complex use cases
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Has extensive experience in large scale enterprise software implementations and complex use cases
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Comfort working with enterprise software subject matter and creating repeatable product walkthrough ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Comfort working with enterprise software subject matter and creating repeatable product walkthrough ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... software or contact center industry. * Deep knowledge of contact center solutions, including ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... software or contact center industry. * Deep knowledge of contact center solutions, including ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Hit your number Qualifications We Value: * 5+ years of SaaS software sales experience at an ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Hit your number Qualifications We Value: * 5+ years of SaaS software sales experience at an ...
Senior Infrastructure Engineer/SRE
OR · On-site +1
$108K - $147K/yr
Production experience with database software such as PostgreSQL * Experience with GitOps tooling ... Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our ...
Senior Infrastructure Engineer/SRE
OR · On-site +1
$108K - $147K/yr
Production experience with database software such as PostgreSQL * Experience with GitOps tooling ... Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our ...
Cresta Jobs Information
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Job description
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
Job Description:
Cresta is seeking a Cresta AI Administrator to join our team and work closely with our customers in a tactical execution role. As an Embedded Expert, you will be responsible for configuring and maintaining our self-service product, as well as sharing insights and building insight/performance reports. Additionally, you will monitor trends and anomalies using the Cresta application, respond to ad hoc business requests for analysis, and provide ongoing mentoring and support for our customers' own analysts.
Responsibilities:
Qualifications:
Perks & Benefits:
Compensation at Cresta:
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
Salary Range: $70,000 - $110,000 + Bonus + Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
Job Description:
Cresta is seeking a Cresta AI Administrator to join our team and work closely with our customers in a tactical execution role. As an Embedded Expert, you will be responsible for configuring and maintaining our self-service product, as well as sharing insights and building insight/performance reports. Additionally, you will monitor trends and anomalies using the Cresta application, respond to ad hoc business requests for analysis, and provide ongoing mentoring and support for our customers' own analysts.
Responsibilities:
- Work closely with customers to operationalize their program strategy using Cresta's self-service product, Opera.
- Obtain Opera certification and utilize keyword and utterance rules to identify key moments in contact center conversations and set up resulting actions.
- Utilize Cresta's voice analytics tools to understand emerging topics in contact center conversations and communicate them to the customer.
- Monitor trends and anomalies using Cresta's tools to identify emerging topics and insights in customer conversations.
- Use Cresta's self-service tools to align the customer's business priorities with the contact center operations.
- Respond to ad hoc business requests for analysis and provide actionable insights derived from contact center data.
- Offer ongoing mentoring and support to the customer's own analysts, guiding them in effectively utilizing Cresta tools.
- Collaborate closely with the Cresta team and customers to drive success and maximize the value of Cresta's solutions.
- 1-5 Years relevant experience
Qualifications:
- Contact center experience preferred.
- Excellent written and verbal communication skills to effectively communicate insights and collaborate with customers and internal teams.
- Strong problem-solving skills to analyze complex data and provide actionable recommendations.
- Comfortable working with SaaS software and quickly adapting to new tools and technologies.
- Comfortable speaking with senior level executives at customers
- Proficient in Microsoft Word, Excel, and PowerPoint/Google Slides.
- Familiarity with speech analytics is preferred, but not critical.
Perks & Benefits:
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs
- Flexible vacation time to promote a healthy work-life blend
- Paid parental leave to support you and your family
- Communication & Wellness Stipend
- Comprehensive training and onboarding programs provided by Cresta.
- Opportunities for growth and professional development within the organization.
- Collaborative and supportive work environment with both Cresta and customer teams.
Compensation at Cresta:
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
Salary Range: $70,000 - $110,000 + Bonus + Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai