Healthcare Customer Service Representative

Are you an experienced Healthcare Customer Service Representative in Pittsburgh, PA  looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “YES" to any of these questions – this is the position for you!

 

Daily Responsibilities of the Healthcare Customer Service Representative:

• Provides timely response to internal or external customer order inquiries by telephone and/or email in an in or outbound service center, consistent with service and quality standards.

•  Provides pricing, availability, and schedules information within established guidelines.

•  Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries.

• Provides new and existing patients with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, patients’ suggestions and complaints as part of the Special Handling, Limited Distribution or Drug/Disease specific teams.

 

Healthcare Customer Service Representative Requirements:

• HS diploma or GED

• At least 1+ year of experience working in a call center environment or handling high volume calls

• MUST have prescription entry skills and data entry (computer proficient)

 

Hours for this Healthcare Customer Service Representative Position:

• Monday – Friday 40hr/week - Facility Hours between 8:00am – 8:00pm and possible Saturday shift with a weekday off

 

Pay:

• $15.00 per hour

 

Advantages of this  Opportunity: 

• Competitive salary

• Fun and positive environment

• Health insurance (medical, dental, vision)

 

Interested in being considered?

If you are interested in applying to this Healthcare Customer Service Representative position, please click Apply Now for immediate consideration. Please send your updated resume to Allyssa Pahang at:

apahang@healthcaresupport.com

 

Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.