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Healthcare Customer Service Jobs (NOW HIRING)

Teleperformance USA

Healthcare Customer Service Representative

$17.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

Teleperformance USA

Healthcare Customer Service Representative

$17.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

Teleperformance USA

Healthcare Customer Service Representative

$17.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

Teleperformance USA

Healthcare Customer Service Representative

$17.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

Teleperformance USA

Healthcare Customer Service Representative

$17.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

Teleperformance USA

Healthcare Customer Service Representative

$17.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

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All JobsHealthcare JobsHospital JobsCustomer Service Representative JobsHealthcare Customer Service Jobs

Healthcare Customer Service information

See salary details

$12

$18

$25

How much do healthcare customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for healthcare customer service in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What are healthcare customer service jobs?

There are numerous healthcare customer service jobs you can do. You can work as a medical service representative, a customer service representative, a customer care representative, or a patient services representative, just to name a few. You can find these jobs in numerous locations, including hospitals or medical centers, call centers, insurance companies, or retail centers. Common duties for healthcare customer service representatives include helping patients with accounts inquiries, offering new products or services, and assessing or confirming insurance benefits. Your responsibilities are to identify needs and offer solutions. If you cannot answer or address a specific question, you consult your manager.

What are some common challenges faced by healthcare customer service representatives, and how can they be managed effectively?

A Healthcare Customer Service Representative is a professional who assists patients, healthcare providers, and insurance companies by answering questions, resolving issues, and providing information about healthcare services, billing, and insurance claims. They act as a liaison between patients and healthcare organizations, ensuring a positive experience and clear communication. Their duties often include handling phone inquiries, scheduling appointments, explaining medical benefits, and addressing billing concerns. Excellent communication skills and knowledge of healthcare policies are essential in this role.

What is the difference between Healthcare Customer Service vs Medical Receptionist?

AspectHealthcare Customer ServiceMedical Receptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; administrative skills
Work EnvironmentCall centers, hospitals, clinicsFront desk, medical offices
Employer & IndustryHealthcare providers, insurance companiesMedical practices, clinics
Primary FocusPatient communication, billing, schedulingPatient check-in, appointment scheduling, data entry

Healthcare Customer Service and Medical Receptionist roles both involve patient interaction within healthcare settings. However, Healthcare Customer Service focuses more on communication, billing, and support over calls or online, while Medical Receptionists handle front desk duties, including check-ins and scheduling. Both roles require strong interpersonal skills but differ in daily tasks and responsibilities.

How to become a healthcare customer service representative?

To become a healthcare customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with healthcare terminology, often supported by training or certification in customer service or healthcare basics. Prior experience in customer service can be beneficial, and some employers may require knowledge of specific healthcare software or systems.
More about Healthcare Customer Service jobs

What cities are hiring for Healthcare Customer Service jobs?

Cities with the most Healthcare Customer Service job openings:

What are the most commonly searched types of Healthcare Customer Service jobs?

The most popular types of Healthcare Customer Service jobs are:

What states have the most Healthcare Customer Service jobs?

States with the most job openings for Healthcare Customer Service jobs include:

What job categories do people searching Healthcare Customer Service jobs look for?

The top searched job categories for Healthcare Customer Service jobs are:

Healthcare Customer Service jobs near you
Infographic showing various Healthcare Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.

Healthcare Customer Service Rep

Get Me Healthcare

Deerfield Beach, FL

$18/hr

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago

Job description

At Get Me Healthcare, we're not just answering calls-we're helping people navigate one of the most important decisions in their lives: their healthcare coverage. We are currently hiring a Healthcare Customer Service Rep in Deerfield Beach, FL. This is a full-time role with pay starting at $18 per hour, offering you the chance to grow your skills in a fast-paced, supportive environment where your work truly matters. This position also offers the opportunity to earn bonuses and performance-based pay.

This position follows a consistent weekday schedule:

  • Monday: 9:00 AM – 7:00 PM
  • Tuesday through Thursday: 9:30 AM – 7:00 PM
  • Friday: 9:30 AM – 6:00 PM

Benefits:

  • Health, dental, and vision insurance
  • Generous PTO
  • Daily catered meals
  • Full on-site gym with a personal trainer
  • Licensing paid for by us (if needed!)
  • Real-time access to leadership and career coaching
  • Company-sponsored trips to destinations like Las Vegas, the Bahamas, and more!

ABOUT THIS ROLE

As a Healthcare Customer Service Rep, you will spend your day connecting with clients by phone, guiding them through their healthcare options, and ensuring their needs are met. You will answer incoming calls, renew existing insurance policies, help match health plans to the right people, and call existing clients to welcome them to the company & answer any questions that they may have or that they forgot to ask during the sale. Along the way, you will also identify opportunities to upsell products that can add value to each client's coverage.


OUR COMPANY

The future of the health insurance industry is blossoming in the Arizona desert! The Scottsdale branch is our fastest-growing location, fueled by an ambitious team with big dreams and the drive to make them happen. Our high-energy, high-output office is creating the next wave of elite performers, and we're hiring passionate, growth-driven people ready to reach that next level. With state-of-the-art workspaces, a supportive management team that welcomes new ideas, and paths for growth and advancement, this is your opportunity to build a rewarding career and have fun while doing it! Come join the best-dressed, hardest-working team around!


WHAT WE'RE LOOKING FOR IN A HEALTHCARE CUSTOMER SERVICE REP

  • Ability to work with modern technology, tools, and systems
  • Ambitious self-starter who takes initiative
  • Team player who thrives in a fast-paced, collaborative environment
  • Coachable and eager to learn and grow with constructive feedback

Apply today with our initial 3-minute, mobile-friendly application and take the first step toward joining the team at Get Me Healthcare.

Apply