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Healthcare Csr Jobs (NOW HIRING)

Teleperformance USA

Healthcare Customer Service Representative

$17.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

Teleperformance USA

Healthcare Customer Service Representative

$17.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

Teleperformance USA

Healthcare Customer Service Representative

$17.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

Teleperformance USA

Healthcare Customer Service Representative

$17.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat ...

Teleperformance

Healthcare Customer Service Representative - Remote

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

For other opportunities, please visit the TP Careers site at Responsibilities Your Responsibilities Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to ...

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Healthcare Csr information

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How much do healthcare csr jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for healthcare csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Healthcare CSR?

A Healthcare Customer Service Representative (CSR) is a professional who assists patients, healthcare providers, and insurance companies by answering questions, resolving issues, and providing information about medical services, billing, and policies. They typically work in hospitals, clinics, insurance companies, or call centers, handling phone calls, emails, or live chats. Healthcare CSRs play a vital role in ensuring patients receive accurate information and support throughout their healthcare experience. They also help with scheduling appointments, verifying insurance coverage, and processing claims.

What are some common challenges Healthcare CSRs face when communicating with patients and how can they address them?

Healthcare Customer Service Representatives often encounter situations where patients are anxious, confused about insurance coverage, or frustrated with wait times. To address these challenges, CSRs must practice active listening, show empathy, and remain calm under pressure. It’s also important to clearly explain processes and provide accurate information, sometimes by coordinating with medical staff or billing departments. Developing strong communication skills and staying up to date on healthcare policies can help CSRs manage difficult interactions more effectively.

What are the key skills and qualifications needed to thrive as a Healthcare Customer Service Representative, and why are they important?

To thrive as a Healthcare Customer Service Representative, you need strong communication skills, knowledge of healthcare terminology, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, health insurance systems, and electronic health records (EHR) platforms is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for handling sensitive inquiries and resolving issues efficiently. These competencies ensure that patients receive accurate information and support, contributing to a positive healthcare experience and organizational reputation.

What is the difference between Healthcare Csr vs Medical Receptionist?

AspectHealthcare CsrMedical Receptionist
Required CredentialsHigh school diploma, customer service skills, possibly certification in healthcare customer serviceHigh school diploma, customer service skills, familiarity with medical office procedures
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, clinics, outpatient centers
Employer & Industry UsageHealthcare providers, hospitals, insurance companiesMedical practices, outpatient clinics, healthcare offices
Common Search & ComparisonHealthcare Csr vs Medical Receptionist

Both Healthcare Csr and Medical Receptionist roles involve customer service and administrative tasks in healthcare settings. However, Healthcare Csr often has a broader focus on patient communication, billing, and insurance inquiries, while Medical Receptionists primarily handle appointment scheduling and front desk duties. Understanding these differences can help job seekers find the right position that matches their skills and career goals.

More about Healthcare Csr jobs

What cities are hiring for Healthcare Csr jobs?

Cities with the most Healthcare Csr job openings:

What states have the most Healthcare Csr jobs?

States with the most job openings for Healthcare Csr jobs include:

What job categories do people searching Healthcare Csr jobs look for?

The top searched job categories for Healthcare Csr jobs are:

Healthcare Csr jobs near you
Infographic showing various Healthcare Csr job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 64% Full Time, 15% Part Time, and 18% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Healthcare Customer Service Rep

Get Me Healthcare

Deerfield Beach, FL • On-site

$18/hr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

At Get Me Healthcare, we're not just answering calls-we're helping people navigate one of the most important decisions in their lives: their healthcare coverage. We are currently hiring a Healthcare Customer Service Rep in Deerfield Beach, FL. This is a full-time role with pay starting at $18 per hour, offering you the chance to grow your skills in a fast-paced, supportive environment where your work truly matters. This position also offers the opportunity to earn bonuses and performance-based pay.
This position follows a consistent weekday schedule:
  • Monday: 9:00 AM - 7:00 PM
  • Tuesday through Thursday: 9:30 AM - 7:00 PM
  • Friday: 9:30 AM - 6:00 PM

Benefits:
  • Health, dental, and vision insurance
  • Generous PTO
  • Daily catered meals
  • Full on-site gym with a personal trainer
  • Licensing paid for by us (if needed!)
  • Real-time access to leadership and career coaching
  • Company-sponsored trips to destinations like Las Vegas, the Bahamas, and more!

ABOUT THIS ROLE
As a Healthcare Customer Service Rep, you will spend your day connecting with clients by phone, guiding them through their healthcare options, and ensuring their needs are met. You will answer incoming calls, renew existing insurance policies, help match health plans to the right people, and call existing clients to welcome them to the company & answer any questions that they may have or that they forgot to ask during the sale. Along the way, you will also identify opportunities to upsell products that can add value to each client's coverage.
OUR COMPANY
The future of the health insurance industry is blossoming in the Arizona desert! The Scottsdale branch is our fastest-growing location, fueled by an ambitious team with big dreams and the drive to make them happen. Our high-energy, high-output office is creating the next wave of elite performers, and we're hiring passionate, growth-driven people ready to reach that next level. With state-of-the-art workspaces, a supportive management team that welcomes new ideas, and paths for growth and advancement, this is your opportunity to build a rewarding career and have fun while doing it! Come join the best-dressed, hardest-working team around!
WHAT WE'RE LOOKING FOR IN A HEALTHCARE CUSTOMER SERVICE REP
  • Ability to work with modern technology, tools, and systems
  • Ambitious self-starter who takes initiative
  • Team player who thrives in a fast-paced, collaborative environment
  • Coachable and eager to learn and grow with constructive feedback

Apply today with our initial 3-minute, mobile-friendly application and take the first step toward joining the team at Get Me Healthcare.

Apply