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Healthcare Csr Jobs (NOW HIRING)

Interim HealthCare

Home Care CSR

Oklahoma City, OK

$25K/mo

At Interim HealthCare of Oklahoma City, we've been locally owned and part of this community since ... Stay Pay - a $100 bonus for each year of service * Employee recognition program with monthly ...

Career Strategies

Customer Service Rep (Healthcare)

Chicago, IL · On-site

$16.50 - $22.50/hr

Consultation and Communication Consult with the health care team and ask questions about a patient's status and treatment. Customer Service and Coordination Answer phone calls, schedule appointments ...

Sagility

$15/hr

Customer Service Representative (Healthcare) Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience.

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Healthcare Csr information

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How much do healthcare csr jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for healthcare csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay $10,000 a month without a degree?

Healthcare Customer Service Representatives typically do not earn $10,000 a month without advanced experience or specialized skills. High-paying roles in sales, real estate, or tech sales can reach that level with strong performance and commissions. Some skilled trades or entrepreneurial ventures may also achieve this income without a degree, but they often require significant experience or capital.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include specialized roles such as healthcare consultants, senior medical directors, or high-level healthcare executives. These positions often require extensive experience, advanced certifications, and may involve consulting, management, or specialized clinical skills. Such high daily earnings are more common in senior or niche healthcare roles with significant responsibility or expertise.

Is CSR a good entry level position?

A Healthcare Customer Service Representative (CSR) is often considered a good entry-level position because it requires minimal prior experience and provides training on healthcare systems and communication skills. It offers opportunities to develop customer service, problem-solving, and knowledge of healthcare processes, making it suitable for those starting their healthcare careers.

What is a Healthcare CSR?

A Healthcare Customer Service Representative (CSR) is a professional who assists patients, healthcare providers, and insurance companies by answering questions, resolving issues, and providing information about medical services, billing, and policies. They typically work in hospitals, clinics, insurance companies, or call centers, handling phone calls, emails, or live chats. Healthcare CSRs play a vital role in ensuring patients receive accurate information and support throughout their healthcare experience. They also help with scheduling appointments, verifying insurance coverage, and processing claims.

What are the key skills and qualifications needed to thrive as a Healthcare Customer Service Representative, and why are they important?

To thrive as a Healthcare Customer Service Representative, you need strong communication skills, knowledge of healthcare terminology, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, health insurance systems, and electronic health records (EHR) platforms is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for handling sensitive inquiries and resolving issues efficiently. These competencies ensure that patients receive accurate information and support, contributing to a positive healthcare experience and organizational reputation.

What are some common challenges Healthcare CSRs face when communicating with patients and how can they address them?

Healthcare Customer Service Representatives often encounter situations where patients are anxious, confused about insurance coverage, or frustrated with wait times. To address these challenges, CSRs must practice active listening, show empathy, and remain calm under pressure. It’s also important to clearly explain processes and provide accurate information, sometimes by coordinating with medical staff or billing departments. Developing strong communication skills and staying up to date on healthcare policies can help CSRs manage difficult interactions more effectively.

What is the difference between Healthcare Csr vs Medical Receptionist?

AspectHealthcare CsrMedical Receptionist
Required CredentialsHigh school diploma, customer service skills, possibly certification in healthcare customer serviceHigh school diploma, customer service skills, familiarity with medical office procedures
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, clinics, outpatient centers
Employer & Industry UsageHealthcare providers, hospitals, insurance companiesMedical practices, outpatient clinics, healthcare offices
Common Search & ComparisonHealthcare Csr vs Medical Receptionist

Both Healthcare Csr and Medical Receptionist roles involve customer service and administrative tasks in healthcare settings. However, Healthcare Csr often has a broader focus on patient communication, billing, and insurance inquiries, while Medical Receptionists primarily handle appointment scheduling and front desk duties. Understanding these differences can help job seekers find the right position that matches their skills and career goals.

What is a CSR position in healthcare?

A Healthcare CSR (Customer Service Representative) is responsible for assisting patients, answering inquiries, and managing administrative tasks in healthcare settings. They often use electronic health records (EHR) systems and require good communication skills to ensure patient satisfaction and accurate information exchange.
More about Healthcare Csr jobs
What cities are hiring for Healthcare Csr jobs? Cities with the most Healthcare Csr job openings:
What states have the most Healthcare Csr jobs? States with the most job openings for Healthcare Csr jobs include:
What job categories do people searching Healthcare Csr jobs look for? The top searched job categories for Healthcare Csr jobs are:
Healthcare Csr jobs near you
Infographic showing various Healthcare Csr job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual Healthcare Customer Service Representative - Remote Florida

Bilingual Healthcare Customer Service Representative - Remote Florida

Gainwell Technologies

Tallahassee, FL • On-site, Remote

$37K - $41K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

108th of 190 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As a Bilingual Healthcare Customer Service Representative - Remote Florida at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.
Your role in our mission
  • Answers telephones and responds to basic customer questions and/or forwards to appropriate personnel and provides consultancy utilizing knowledge and expertise on insurance and healthcare.
  • Develops and implements general insurance and health care policies in accordance with state and federal laws and provides expertise to investigate and adjudicate claim characteristics that do not match policy provisions.
  • Responds to provider appeals and meets with providers to resolve problems/issues. Advises provider review councils, state officials and works with organized healthcare groups and associations on various medical issues related to insurance and healthcare programs.
  • Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
  • Interfaces with team members, management, and customers in reference to customer service issues. Review and recommends modification to procedures and workflow as necessary to ensure efficient and effective processing of transactions.

What we're looking for
  • Bilingual proficiency in English and Spanish is required
  • 2 or more years of customer service experience in any industry
  • Knowledge of basic help desk software, computer software and Microsoft Office applications
  • Strong problem-solving skills to bring inquiries to effective resolution
  • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
  • Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries

What you should expect in this role
  • Call Center Hours of Operation: 7:00 AM - 6:00 PM candidate must be able to work any assigned 8 hour shift between these hours.
  • This is a remote position for candidates living in the state of Florida
  • Video cameras must be used during all interviews, as well as during the initial week of orientation.
  • Full-time (40 hours a week)
  • Most benefits start on first day of employment
  • Remote (work from home)
  • In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
  • To Test your internet download and upload speed:
  • Go to Google
  • Search for Internet Speed Test or click here.

"This posting is intended for pipelining. We will accept applications on an ongoing basis."
#LI-REMOTE
#LI-PP1
The pay range for this position is $37,440 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

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Benefits

Hours and flexibility

Workplace

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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