ZipRecruiter

Log In

1

Healthcare Csr Jobs (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsHealthcare Csr Jobs

Healthcare Csr information

See salary details

$9

$18

$26

How much do healthcare csr jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for healthcare csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Healthcare CSR?

A Healthcare Customer Service Representative (CSR) is a professional who assists patients, healthcare providers, and insurance companies by answering questions, resolving issues, and providing information about medical services, billing, and policies. They typically work in hospitals, clinics, insurance companies, or call centers, handling phone calls, emails, or live chats. Healthcare CSRs play a vital role in ensuring patients receive accurate information and support throughout their healthcare experience. They also help with scheduling appointments, verifying insurance coverage, and processing claims.

What are the key skills and qualifications needed to thrive as a Healthcare Customer Service Representative, and why are they important?

To thrive as a Healthcare Customer Service Representative, you need strong communication skills, knowledge of healthcare terminology, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, health insurance systems, and electronic health records (EHR) platforms is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for handling sensitive inquiries and resolving issues efficiently. These competencies ensure that patients receive accurate information and support, contributing to a positive healthcare experience and organizational reputation.

What are some common challenges Healthcare CSRs face when communicating with patients and how can they address them?

Healthcare Customer Service Representatives often encounter situations where patients are anxious, confused about insurance coverage, or frustrated with wait times. To address these challenges, CSRs must practice active listening, show empathy, and remain calm under pressure. It’s also important to clearly explain processes and provide accurate information, sometimes by coordinating with medical staff or billing departments. Developing strong communication skills and staying up to date on healthcare policies can help CSRs manage difficult interactions more effectively.

What is the difference between Healthcare Csr vs Medical Receptionist?

AspectHealthcare CsrMedical Receptionist
Required CredentialsHigh school diploma, customer service skills, possibly certification in healthcare customer serviceHigh school diploma, customer service skills, familiarity with medical office procedures
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, clinics, outpatient centers
Employer & Industry UsageHealthcare providers, hospitals, insurance companiesMedical practices, outpatient clinics, healthcare offices
Common Search & ComparisonHealthcare Csr vs Medical Receptionist

Both Healthcare Csr and Medical Receptionist roles involve customer service and administrative tasks in healthcare settings. However, Healthcare Csr often has a broader focus on patient communication, billing, and insurance inquiries, while Medical Receptionists primarily handle appointment scheduling and front desk duties. Understanding these differences can help job seekers find the right position that matches their skills and career goals.

More about Healthcare Csr jobs

What cities are hiring for Healthcare Csr jobs?

Cities with the most Healthcare Csr job openings:

What states have the most Healthcare Csr jobs?

States with the most job openings for Healthcare Csr jobs include:

What job categories do people searching Healthcare Csr jobs look for?

The top searched job categories for Healthcare Csr jobs are:

Healthcare Csr jobs near you
Infographic showing various Healthcare Csr job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 67% Full Time, 15% Part Time, and 15% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote Customer Service Representative - Healthcare

NexRep

Flint, MI • On-site

$15/hr

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Remote Healthcare Customer Service Opportunity

If you’re someone who thrives in structured, high-volume environments and enjoys providing support behind the scenes to help patients access the care they need, this opportunity is built for you. As a Customer Service Representative, you’ll play a critical role in supporting healthcare processes by ensuring necessary approvals are obtained efficiently and accurately.

This is an ideal fit for detail-oriented professionals who are comfortable with repetitive tasks, value consistency, and can maintain speed without sacrificing quality.

Please Note: This is a 1099 Independent Contractor opportunity.

What You’ll Be Doing

  • Reviewing case documents and identifying missing or incomplete information needed for authorization
  • Making outbound calls to medical providers or other stakeholders to gather required details
  • Answering inbound calls, handling questions, and assisting with customer requests
  • Accurately documenting all interactions and outcomes to create a clear path for next steps
  • Updating and submitting authorization requests in accordance with established procedures
  • Tracking the progress of requests and ensuring timely follow-up to keep cases moving forward 

About You

This opportunity is well-suited for individuals who:

  • Are comfortable in fast-paced, production-driven remote environments
  • Enjoy routine, process-oriented projects and can stay focused on repetitive tasks
  • Have clear, professional written and verbal communication skills
  • Ask the right questions to uncover missing or unclear information
  • Have strong attention to detail, and understand how errors or missed steps can impact patient care

Your Home Office Environment

To be a Customer Service Representative, you will need a Windows PC. Chromebooks and Macs cannot be used. You will need a computer and equipment meeting the following specifications, at a minimum:

  • Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
  • A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
  • 16GB of RAM
  • 250GB of hard drive space
  • An Intel i3 9th Gen Processor or newer
  • Up-to-date antivirus software
  • Dual monitors, each capable of displaying at least 1024 x 768 pixels
  • A USB noise-cancelling headset
  • A smartphone for multi-factor authentication
  • A webcam for your Certification experience

Where NexRep Contracts

NexRep contracts with people in 31 states. You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY. We do not currently contract with anyone outside of the US.

Hours of Operation

As an independent contractor, you’ll have the flexibility to manage your own schedule within the client’s hours of operation, which are Monday through Friday from 9:00 AM to 5:00 PM ET. 

Please note that our third-party client requires that independent contractors service at least 20 hours per week. If you’d prefer to service fewer than 20 hours per week as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace.

Pay & Perks

Customer Service Representatives invoice at a rate of $15 per hour.

Plus, your remote, independent contractor status allows you to work in the comfort of your own home.

You’ll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you’ll receive:

  • Access to program experts who are available to meet with you upon request
  • Free certification to provide you with the information you need to be successful as a Customer Service Representative. Certification runs for 10 days, Monday-Friday from 9am-5pm ET. 
    • Supported Production, which occurs after certification, runs for one week.
  • The opportunity to earn a $450 certification incentive upon successful completion of Supported Production 

You’ll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep’s clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you’ll have the opportunity to earn Perks points. As those points add up, you’ll unlock access to Perks – exclusive discounts and savings on a variety of common expenses such as banking services, legal support, technical support, and more!

Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

Apply