ZipRecruiter

Log In

1

Call Center Billing Jobs (NOW HIRING)

Western Elite

Call Center Agent

Las Vegas, NV · On-site

$17 - $19/hr

Call Center Agent Location : Nellis location Employment Type : Full-time Reports to : Call Center ... Billing and Payments : Assist customers with questions regarding billing, payments, and account ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monumenthealth

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monumenthealth

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Medicount Management, Inc.

Be Seen First

Patient Billing Call Center Manager

Evendale, OH · On-site

$50K - $55K/yr

POSITION OVERVIEW We are seeking an experienced Patient Billing Call Center Manager with a proven track record of directly supervising call center agents in a medical billing environment that handles ...

next page

Showing results 1-20

All JobsCall Center Billing Jobs

Call Center Billing information

See salary details

$13

$20

$26

How much do call center billing jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for call center billing in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

Is billing clerk a hard job?

A billing clerk job involves processing invoices, maintaining billing records, and ensuring accuracy, which requires attention to detail and basic computer skills. The difficulty level depends on the complexity of billing systems and the workload, but it generally involves routine tasks that can be learned with training. Strong organizational skills and familiarity with accounting software are beneficial for success in this role.

What is a Call Center Billing job?

A Call Center Billing job involves assisting customers with billing inquiries, payments, and resolving discrepancies related to their accounts. Representatives handle calls, explain charges, process payments, and provide solutions for billing issues. Strong customer service and problem-solving skills are essential to ensure accurate and efficient support.

What are the typical daily responsibilities of someone working in Call Center Billing?

Call Center Billing professionals handle inbound and outbound calls related to billing inquiries, resolve discrepancies, process payments, and update customer account information. They collaborate closely with other departments, such as technical support and account management, to address and track complex billing issues. In addition, they must keep accurate records of all interactions and follow up to ensure that customer concerns are fully resolved. This role requires multitasking in a fast-paced environment while maintaining a high standard of customer service.

What is billing in a call center?

Billing in a call center involves processing customer payments, managing invoices, and updating account information. Call center billing agents often use specialized software to ensure accurate and timely billing, and they need good communication skills to explain charges and resolve billing issues.

How to make 25 dollars an hour online?

A call center billing role can pay around $25 an hour, especially with experience and strong communication skills. These jobs often require customer service skills, familiarity with billing software, and the ability to work remotely with flexible schedules.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.

What are the key skills and qualifications needed to thrive in the Call Center Billing position, and why are they important?

To thrive in a Call Center Billing role, you need strong customer service abilities, attention to detail, and a good understanding of billing processes or procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and sometimes basic accounting tools is typically required. Excellent communication, patience, and problem-solving skills are highly valued soft skills. These competencies ensure accurate billing, high customer satisfaction, and efficient resolution of billing-related inquiries.

More about Call Center Billing jobs
What are the most commonly searched types of Call Center Billing jobs? The most popular types of Call Center Billing jobs are:
What states have the most Call Center Billing jobs? States with the most job openings for Call Center Billing jobs include:
What job categories do people searching Call Center Billing jobs look for? The top searched job categories for Call Center Billing jobs are:
Call Center Billing jobs near you
Infographic showing various Call Center Billing job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $42,166 per year, or $20.3 per hour.

Call Center Billing Representative

New Oakland Family Centers

Southfield, MI • On-site

$18 - $24/hr

Full-time

Re-posted 23 days ago

Job description

Transend MSO, Inc. provides administrative support to New Oakland Family Centers who offers top-tier psychiatric care, therapeutic counseling, and educational services to individuals and families. We are committed to providing consistent, compassionate support, responding to each person's needs, and treating everyone with the highest level of respect through active engagement in our communities.
Position Details
Schedule: Full-time, shift-based schedule as determined by the Director or Supervisor, including one required weekend shift per month.
Reports to: Director of Clinical Resources / Call Center Supervisor / Call Center Manager
Compensation: Hourly Employee; $18-$24/hour. Commensurate with experience.
Position Summary
The Call Center Billing Representative at New Oakland Family Centers is responsible for delivering exceptional customer service while supporting consumer access and billing operations. This position requires a thorough understanding of the center's protocols, policies, and procedures. The representative professionally responds to consumer inquiries, providing prompt, accurate, and courteous assistance with appointment scheduling, billing inquiries, insurance verification, payment posting, and account management. The role serves as a key point of contact for consumers, ensuring a positive experience while maintaining accurate billing and financial records.
Key Responsibilities
  • Assist with scheduling and rescheduling all routine and non-routine medical services for all New Oakland locations.
  • Promptly and professionally answer calls, complete phone intakes, and handle medical service requests and inquiries, including verifying and rescheduling appointments and initiating treatments.
  • Verify insurance and assists with other billing matters when required.
  • Review outpatient schedules, partial hospitalization admissions, and insurance verification tickets daily for completion.
  • Complete daily phone calls which consist of verifying appointments, rescheduling appointments, initiating treatment or similar duties.
  • Handle daily customer service support via phone to address various billing concerns brought forward via respective tickets (billing, insurance verification).
  • Communicate clearly and professionally with consumers and staff, providing pre-visit instructions, directions, and relaying provider instructions.
  • Demonstrate flexibility in providing call center coverage through scheduling adjustments for absences, events, or call volume changes.
  • Provide continued support of call center schedule/staff working one weekend shift per month and coverage of call center related work when billing concerns are resolved, or volume is low.
  • Assist with providing coordination between emergency departments, inpatient hospitals, schools, families, therapists, and NOFC ICS services.
  • Manage prior authorization requests by gathering necessary information, coordinating with providers, and following up to ensure approval.
  • Participate in team meetings, support a collaborative environment, and provide flexible coverage.
  • Maintain a positive, adaptable attitude, embrace learning opportunities, and implement feedback for professional growth.
  • Stay current with professional training requirements.
  • Perform other duties as assigned to support clinic operations.

Working Conditions
  • Employees are expected to maintain a professional appearance in alignment with the Employee Handbook and be prepared for active engagement with consumers.
  • This role requires extended periods of remaining in a stationary position during HIPAA-compliant communications and requires the ability to perform physical activities such as bending and reaching. Reasonable accommodations can be provided to enable individuals with disabilities to perform these essential functions as needed.
  • The workspace must maintain a quiet and professional environment including minimizing noise and distractions to ensure a safe, confidential and supportive atmosphere for consumers in accordance with professional and ethical standards.
  • Proficiency in using computers, phones, and office equipment for documentation and telehealth purposes is necessary. This includes but is not limited to Office 365 and Electronic Medical Record systems.
  • The role may require moving within the office or traveling between locations to fulfill job responsibilities. Reasonable accommodation will be considered based on individual needs.

Qualifications
  • High school diploma or equivalent required.
  • Strong communication and coordination skills, with the ability to work effectively with diverse populations.
  • Proficiency in data entry and electronic medical records (EMR) systems preferred.
  • Ability to work in a fast-paced environment while maintaining professionalism and customer service focus.

Desired Skills
  • Strong multitasking abilities, with effective time and project management skills.
  • Ability to work collaboratively within a multidisciplinary team.
  • Excellent written and verbal communication skills.
  • Exceptional attention to detail and accuracy.
  • Ability to effectively engage diverse populations, including children, adolescents, and adults.

Apply