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Call Center Billing Jobs (NOW HIRING)

Baptist Health

Call Center Specialist

Madisonville, KY · On-site

$14.75 - $18.25/hr

... billing, updating patient demographics, updating patient insurance information, makes billing ... Medical office and call center background preferred, but not mandatory. Work Experience Education ...

Baptist Health

Call Center Specialist

Madisonville, KY

$14.75 - $18.25/hr

... billing, updating patient demographics, updating patient insurance information, makes billing ... Medical office and call center background preferred, but not mandatory. Work Experience Education ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.62 - $21.40/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monumenthealth

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.62 - $21.40/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Medicount Management, Inc.

Be Seen First

Patient Billing Call Center Manager

Evendale, OH · On-site

$50K - $55K/yr

POSITION OVERVIEW We are seeking an experienced Patient Billing Call Center Manager with a proven track record of directly supervising call center agents in a medical billing environment that handles ...

Vitalsearchgroup

Call Center Manager

Atlanta, GA

Oversee daily call center operations to ensure timely, professional, and compassionate service ... Collaborate with clinical, administrative, and billing teams to streamline the intake and ...

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Call Center Billing information

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How much do call center billing jobs pay per hour?

As of May 29, 2026, the average hourly pay for call center billing in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

What is a Call Center Billing job?

A Call Center Billing job involves assisting customers with billing inquiries, payments, and resolving discrepancies related to their accounts. Representatives handle calls, explain charges, process payments, and provide solutions for billing issues. Strong customer service and problem-solving skills are essential to ensure accurate and efficient support.

What are the key skills and qualifications needed to thrive in the Call Center Billing position, and why are they important?

To thrive in a Call Center Billing role, you need strong customer service abilities, attention to detail, and a good understanding of billing processes or procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and sometimes basic accounting tools is typically required. Excellent communication, patience, and problem-solving skills are highly valued soft skills. These competencies ensure accurate billing, high customer satisfaction, and efficient resolution of billing-related inquiries.

What are the typical daily responsibilities of someone working in Call Center Billing?

Call Center Billing professionals handle inbound and outbound calls related to billing inquiries, resolve discrepancies, process payments, and update customer account information. They collaborate closely with other departments, such as technical support and account management, to address and track complex billing issues. In addition, they must keep accurate records of all interactions and follow up to ensure that customer concerns are fully resolved. This role requires multitasking in a fast-paced environment while maintaining a high standard of customer service.
More about Call Center Billing jobs
What are the most commonly searched types of Call Center Billing jobs? The most popular types of Call Center Billing jobs are:
What states have the most Call Center Billing jobs? States with the most job openings for Call Center Billing jobs include:
What job categories do people searching Call Center Billing jobs look for? The top searched job categories for Call Center Billing jobs are:
Call Center Billing jobs near you
Infographic showing various Call Center Billing job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 38% Full Time, 49% Part Time, 2% Temporary, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,166 per year, or $20.3 per hour.
Call Center Representative

Call Center Representative

Behavioral Health Services North Inc

Queensbury, NY • On-site

$20/hr

Full-time

Medical, PTO

Posted 6 days ago

Behavioral Health Services North rating

7.0

Company rating: 7.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

A Spanish version of this position is available upon request
La version de esta posicion esta disponible en Español si es requerida

BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly growing team!


Your role at BHSN:


The Call Center Representative is on the front lines of delivering an exceptional customer experience for those that we serve in those organizations in which we partner. Expected to provide an exceptional patient experience in every situation, aligned with the organization's core values. This role plays a crucial part in our organization's first encounters with those that we serve.


Work Schedule: Monday–Friday 10am-6pm. Work schedule will be confirmed at time of hire. Please note that hours may vary to meet business needs.

What’s in it for you?


  • Generous benefits, including personalized health coverage, paid time off, and holiday pay
  • Working within our community, making a real impact, working alongside passionate colleagues
  • Accessible leadership team, coaching for your growth, and ample training opportunities
  • As a rapidly growing organization, there are endless opportunities to grow within the organization

What your day might look like:


  • Helps patients understand and access our services better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively
  • Helps keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient’s question quickly and document all interactions in real-time
  •  Assists individuals in making appointments for various clinical services throughout the BHSN System
  • Communicates clear instructions related to scheduled services utilizing appropriate guidelines
  • Identify and empathetically address patient concerns and, if necessary, escalate appropriately
  • Triages specific and complex inquiries to the appropriate resource (management, clinical call center, billing call center, etc.)
  • Supports collaboration and teamwork by sharing information and responding to questions/requests from the rehabilitation team and other support providers

Your skills and qualifications:

  • High school diploma/GED
  • 1+ years of experience in a customer service role preferred.
  • Valid NYS driver’s license and reliable transportation required for local and regional travel.


EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions, citizenship or immigration status or any other factor prohibited by law.


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