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Call Center Billing Jobs (NOW HIRING)

Legacy Staffing

Call Center Associate

Shafter, CA · On-site

$21/hr

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment ... Explain services, payment categories, and billing procedures clearly to patients Administrative ...

Venture Marketing

Call Center Agent

Nashville, TN

$18 - $24/hr

Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items * Collaborate with other call center professionals to improve ...

CR&R INCORPORATED

Call Center Representative

Stanton, CA · On-site

$21/hr

... billing, and scheduling • Process payments, service changes, and work orders • Document ... or call center experience • Strong communication and problem-solving skills • Ability to work ...

Ocean Bay LLC

Call Center Manager (3684)

Denver, CO · On-site

Review of Corporate expenditure and billing documents and reconcile with billable time and ... Review and approve all new SOP's containing Call Center procedures and policies. * Oversee the ...

HealthRIGHT 360

Call Center Agent

San Francisco, CA · On-site

$22.05 - $24.15/hr

The Call Center is a comprehensive initiative designed to streamline customer communication ... Documents billing notes and general medical appointment reminders on the appointment screen, as ...

MMC Group

Call Center Lead

East Hartford, CT · On-site

$22.04/hr

Premium billing inquiries * General benefit and eligibility questions * Support call center representatives with escalated calls and complex customer concerns * Serve as a liaison between supervisors ...

MMC Group

Call Center Lead

East Hartford, CT

$22.04/hr

Premium billing inquiries * General benefit and eligibility questions * Support call center representatives with escalated calls and complex customer concerns * Serve as a liaison between supervisors ...

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Call Center Billing information

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How much do call center billing jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for call center billing in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

Is billing clerk a hard job?

A billing clerk job involves processing invoices, maintaining billing records, and ensuring accuracy, which requires attention to detail and basic computer skills. The difficulty level depends on the complexity of billing systems and the workload, but it generally involves routine tasks that can be learned with training. Strong organizational skills and familiarity with accounting software are beneficial for success in this role.

What is a Call Center Billing job?

A Call Center Billing job involves assisting customers with billing inquiries, payments, and resolving discrepancies related to their accounts. Representatives handle calls, explain charges, process payments, and provide solutions for billing issues. Strong customer service and problem-solving skills are essential to ensure accurate and efficient support.

What are the typical daily responsibilities of someone working in Call Center Billing?

Call Center Billing professionals handle inbound and outbound calls related to billing inquiries, resolve discrepancies, process payments, and update customer account information. They collaborate closely with other departments, such as technical support and account management, to address and track complex billing issues. In addition, they must keep accurate records of all interactions and follow up to ensure that customer concerns are fully resolved. This role requires multitasking in a fast-paced environment while maintaining a high standard of customer service.

What is billing in a call center?

Billing in a call center involves processing customer payments, managing invoices, and updating account information. Call center billing agents often use specialized software to ensure accurate and timely billing, and they need good communication skills to explain charges and resolve billing issues.

How to make 25 dollars an hour online?

A call center billing role can pay around $25 an hour, especially with experience and strong communication skills. These jobs often require customer service skills, familiarity with billing software, and the ability to work remotely with flexible schedules.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.

What are the key skills and qualifications needed to thrive in the Call Center Billing position, and why are they important?

To thrive in a Call Center Billing role, you need strong customer service abilities, attention to detail, and a good understanding of billing processes or procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and sometimes basic accounting tools is typically required. Excellent communication, patience, and problem-solving skills are highly valued soft skills. These competencies ensure accurate billing, high customer satisfaction, and efficient resolution of billing-related inquiries.

More about Call Center Billing jobs
What are the most commonly searched types of Call Center Billing jobs? The most popular types of Call Center Billing jobs are:
What states have the most Call Center Billing jobs? States with the most job openings for Call Center Billing jobs include:
What job categories do people searching Call Center Billing jobs look for? The top searched job categories for Call Center Billing jobs are:
Call Center Billing jobs near you
Infographic showing various Call Center Billing job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $42,166 per year, or $20.3 per hour.
Call Center Associate

Call Center Associate

Legacy Staffing

Shafter, CA • On-site

$21/hr

Full-time, Temporary

Posted 27 days ago

Job description

Job Title: Call Center Associate (Medical)

Location: Shafter, CA
Employment Type: Full-Time/Temp Assignment
Compensation: $21 as a temp

Position Overview

Legacy Staffing is seeking a compassionate and customer-focused Call Center Associate on behalf of a healthcare client. This role serves as a key contact point for patients, assisting with appointment scheduling, answering inquiries, and supporting access to healthcare services. The ideal candidate thrives in a fast-paced environment, demonstrates excellent phone etiquette, and is committed to delivering high-quality patient service aligned with patient-centered care principles.

Key ResponsibilitiesPatient Communication & Scheduling
  • Answer incoming calls promptly and provide excellent customer service to all callers
  • Schedule, confirm, and update patient appointments in accordance with established procedures
  • Register patients accurately over the phone, ensuring all required information is collected
  • Conduct outbound calls for appointment reminders, follow-ups, and new patient scheduling
  • Assist patients with appointment needs and service inquiries
Patient Support & Coordination
  • Respond to patient questions, concerns, and complaints, routing issues to appropriate staff when necessary
  • Promote available healthcare services by consulting with patients and identifying their needs
  • Collaborate with internal departments to coordinate scheduling and ensure efficient patient flow
  • Explain services, payment categories, and billing procedures clearly to patients
Administrative & System Support
  • Perform tasks within the Electronic Health Record (EHR) system
  • Initiate medication refill requests as directed
  • Maintain accurate documentation and patient records
  • Follow all call center protocols and departmental procedures
  • Attend required training programs related to healthcare services and programs
Compliance & Organizational Participation
  • Maintain strict HIPAA compliance and confidentiality of patient information
  • Ensure compliance with all local, state, and federal regulations
  • Participate in Quality Assurance / Quality Improvement (QA/QI) initiatives
  • Learn and utilize Electronic Health Record (EHR) and related systems
  • Support patient-centered care models and organizational values in all interactions
Qualifications, Education & Experience
  • High school diploma or GED required
  • Minimum 1 year of experience in a medical call center or healthcare office setting preferred
  • Experience handling patient calls, scheduling appointments, and addressing inquiries
  • Medical Assistant certification is a plus but not required
  • Bilingual English / Spanish preferred
  • Familiarity with medical terminology and triage procedures preferred
  • Experience with EHR systems is a plus
Skills & Competencies
  • Excellent verbal communication and telephone etiquette
  • Strong customer service and interpersonal skills
  • Ability to multitask and work efficiently in a high-volume call environment
  • Compassionate and patient-centered approach, especially in challenging situations
  • Strong organizational and problem-solving skills
  • Ability to work independently and as part of a team
  • Ability to engage respectfully with diverse patient populations
Reporting Relationship
  • Reports to Call Center or Operations Leadership