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Call Center Billing Jobs (NOW HIRING)

Revel Staffing

Call Center Manager

Albuquerque, NM

$68K - $88K/hr

Oversee daily call center operations to ensure timely, professional, and compassionate service ... Collaborate with clinical, administrative, and billing teams to streamline the intake and ...

Revel Staffing

Call Center Manager

Albuquerque, NM · On-site

$60 - $80/hr

Oversee daily call center operations to ensure timely, professional, and compassionate service ... Collaborate with clinical, administrative, and billing teams to streamline the intake and ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Background handling billing inquiries or account resolution * Familiarity with CRM platforms or ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... Background handling billing inquiries or account resolution * Familiarity with CRM platforms or ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Address customer inquiries and resolve billing issues. * Maintain accurate records of customer ... Call center background. * Good communication skills. * 1 year of experience in a similar role.

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Address customer inquiries and resolve billing issues. * Maintain accurate records of customer ... Call center background. * Good communication skills. * 1 year of experience in a similar role.

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items * Collaborate with other call center professionals to improve ...

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items * Collaborate with other call center professionals to improve ...

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items * Collaborate with other call center professionals to improve ...

Legacy Staffing

Call Center Associate

Shafter, CA · On-site

$21/hr

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment C ... Explain services, payment categories, and billing procedures clearly to patients Administrative ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX

$13.75 - $17.25/hr

Address customer inquiries and resolve billing issues. * Maintain accurate records of customer ... Call center background. * Good communication skills. * 1 year of experience in a similar role.

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items * Collaborate with other call center professionals to improve ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Call Center RepresentativeThe Call Center Representative will be responsible for handling inbound ... Address customer inquiries and resolve billing issues.Maintain accurate records of customer ...

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Call Center Billing information

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How much do call center billing jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for call center billing in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

What is a call center billing?

A Call Center Billing job involves assisting customers with billing inquiries, payments, and resolving discrepancies related to their accounts. Representatives handle calls, explain charges, process payments, and provide solutions for billing issues. Strong customer service and problem-solving skills are essential to ensure accurate and efficient support.

What are the typical daily responsibilities of someone working in call center billing?

Call Center Billing professionals handle inbound and outbound calls related to billing inquiries, resolve discrepancies, process payments, and update customer account information. They collaborate closely with other departments, such as technical support and account management, to address and track complex billing issues. In addition, they must keep accurate records of all interactions and follow up to ensure that customer concerns are fully resolved. This role requires multitasking in a fast-paced environment while maintaining a high standard of customer service.

What are the key skills and qualifications needed to thrive in the call center billing position, and why are they important?

To thrive in a Call Center Billing role, you need strong customer service abilities, attention to detail, and a good understanding of billing processes or procedures, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and sometimes basic accounting tools is typically required. Excellent communication, patience, and problem-solving skills are highly valued soft skills. These competencies ensure accurate billing, high customer satisfaction, and efficient resolution of billing-related inquiries.

Can I apply for a call center billing without experience?

Call center billing positions often do not require prior experience, as training is typically provided on the job. Basic skills such as communication, computer literacy, and attention to detail are usually sufficient for entry-level applicants. Some roles may prefer familiarity with billing software or customer service experience, but these are not always mandatory.

What are common call center billing job responsibilities?

Call center billing jobs involve processing customer payments, resolving billing issues, updating account information, and explaining charges to customers. Employees often use billing software and must have strong communication skills to handle inquiries efficiently and accurately.
More about Call Center Billing jobs

What are the most commonly searched types of Call Center Billing jobs?

The most popular types of Call Center Billing jobs are:

What states have the most Call Center Billing jobs?

States with the most job openings for Call Center Billing jobs include:

What are popular job titles related to Call Center Billing jobs?

For Call Center Billing jobs, the most frequently searched job titles are:

Call Center Billing jobs near you
Infographic showing various Call Center Billing job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,166 per year, or $20.3 per hour.

Call Center Representative

NCB Management Services

Jacksonville, FL • On-site

$14.75 - $18.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Call Center Representatives

Are you a confident communicator who thrives in a fast-paced, goal-driven environment with uncapped earning potential?

We're hiring Call Center Representatives who excel at building rapport, navigating tough conversations with professionalism, and helping customers find realistic paths towards financial resolution.

Position Overview

Our Call Center Representatives are responsible for managing overdue accounts and recovering outstanding debts. Their primary duties include contacting customers through phone, email, or mail to discuss unpaid bills, negotiate payment plans and maintain accurate records of all interactions all while ensuring compliance with relevant laws and regulations.

What You'll Do
  • Make and receive calls to discuss past-due accounts with customers
  • Provide clear, empathetic explanations of account status and available resolution options
  • Negotiate payment arrangements in alignment with Company guidelines and compliance requirements
  • Document all interactions accurately and efficiently
  • Meet daily, weekly and monthly performance goals
  • Maintain professionalism and adhere to all federal, stated and Company regulations, including FDCPA
What You Bring
  • Strong communication and active-listening skills
  • Ability to stay composed, confident and solutions-focused
  • Comfort working with performance metrics and structured call expectations
  • Basic computer proficiency and ability to learn new systems
  • Prior collections or call center experience is helpful but not required. - We provide training
Why You'll Love Working Here
  • Uncapped earning potential with competitive hourly pay
  • Hybrid work arrangements
  • Business casual work environment
  • Medical, dental and vision insurance (with HSA Option)
  • Employee Assistance Program (EAP)
  • Company paid Life Insurance
  • Company paid Short Term and Long Term Disability
  • 401(k) with Company match
  • Paid time off and paid holidays
  • Comprehensive training and ongoing coaching
  • Supportive team culture that values respect, compliance, and ethical practices

If you enjoy problem-solving and want a role where your results directly impact your earning potential, this is a strong fit and we'd love to meet you!

Apply