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Part Time Healthcare Customer Service information

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$25

How much do part time healthcare customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for part time healthcare customer service in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Healthcare Customer Service representative, and why are they important?

To thrive as a Part Time Healthcare Customer Service representative, you need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, healthcare information systems, and basic medical terminology is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills for managing sensitive patient inquiries. These competencies ensure accurate information delivery, positive patient experiences, and efficient issue resolution in a healthcare environment.

What is the difference between Part Time Healthcare Customer Service vs Part Time Medical Receptionist?

AspectPart Time Healthcare Customer ServicePart Time Medical Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; familiarity with medical software
Work EnvironmentCall centers, patient support lines, clinicsFront desk of medical offices, clinics, hospitals
Employer & IndustryHealthcare providers, insurance companiesMedical practices, clinics, hospitals
Common Search & ComparisonCustomer service roles in healthcareAdministrative roles in medical settings

Part Time Healthcare Customer Service focuses on assisting patients via calls or online support, emphasizing communication skills. In contrast, Part Time Medical Receptionists handle front desk duties, including scheduling and patient check-in. Both roles require healthcare familiarity but differ in daily tasks and work environment.

What is a part time healthcare customer service representative?

A part time healthcare customer service representative assists patients, providers, and insurance companies with questions and issues related to medical services, billing, insurance claims, and appointments. They often work in call centers or healthcare offices, providing support via phone, email, or chat. Part time roles typically offer flexible hours and are ideal for those seeking work-life balance or supplemental income. Representatives must have good communication skills, empathy, and a basic understanding of healthcare processes. Training is usually provided on the job.

What are some common challenges faced by part-time healthcare customer service representatives, and how can they be managed?

Part-time healthcare customer service representatives often handle high call volumes and complex patient inquiries within limited shifts, which can be challenging. Balancing empathy and efficiency is crucial, as you'll need to provide compassionate support while adhering to strict privacy regulations and time constraints. Effective time management, continuous learning about healthcare policies, and clear communication with both patients and your team can help overcome these challenges. Many organizations also offer training and support resources to help you adjust and succeed in the role.
What cities are hiring for Part Time Healthcare Customer Service jobs? Cities with the most Part Time Healthcare Customer Service job openings:
What are the most commonly searched types of Healthcare Customer Service jobs? The most popular types of Healthcare Customer Service jobs are:
What states have the most Part Time Healthcare Customer Service jobs? States with the most job openings for Part Time Healthcare Customer Service jobs include:
Part Time Healthcare Customer Service jobs near you

Part-Time Healthcare Administrative Assistant

Rockwell Care Services

Pocatello, ID • On-site

$16 - $18/hr

Part-time

Posted 6 days ago

Job description

Part-Time Healthcare Administrative Assistant

Rockwell Care Services
Pocatello, ID
$16-$18 per hour DOE
Part-Time | Approximately 20-25 Hours Per Week

About Us

Rockwell Care Services is a leading provider of services for individuals with disabilities throughout Southeast Idaho. Our mission is to help the individuals we serve live as independently and successfully as possible while providing compassionate, high-quality support.

We are seeking a detail-oriented and organized Part-Time Healthcare Administrative Assistant to join our team in Pocatello. This position works from our professional office environment and plays an important role in supporting administrative, quality assurance, and documentation processes that help ensure exceptional service for the individuals and families we serve.

This is an excellent opportunity for someone seeking flexible daytime hours while making a meaningful impact in their community.

Schedule

  • Approximately 20-25 hours per week

  • Flexible weekday schedule between 8:30 AM and 5:00 PM

  • No evenings, weekends, or major holidays required

Responsibilities

  • Review and maintain employee documentation and personnel files

  • Update and manage client authorizations within company software systems

  • Audit client charts, service plans, and progress notes for accuracy and completeness

  • Assist with quality assurance and compliance initiatives

  • Conduct client and employee satisfaction surveys

  • Help prepare documentation for state inspections, audits, and licensing reviews

  • Maintain office records, binders, and administrative files

  • Assist supervisors with documentation and reporting needs

  • Support process improvement and quality initiatives

  • Perform general administrative and office support duties as needed

Qualifications

  • High school diploma or equivalent required

  • Previous administrative, office, healthcare, or customer service experience preferred

  • Strong computer skills and proficiency with Microsoft Office

  • Excellent attention to detail and organizational abilities

  • Strong written and verbal communication skills

  • Ability to manage confidential information professionally

  • Reliable transportation

  • Ability to pass a background check and drug screening

  • Positive attitude and strong work ethic

What We're Looking For

The ideal candidate is:

  • Highly organized and detail-oriented

  • Dependable and self-motivated

  • Comfortable working with documentation and computer systems

  • Professional and friendly

  • Team-oriented and willing to support others

  • Passionate about helping individuals with disabilities receive high-quality services

Why Join Rockwell Care Services?

  • Flexible weekday schedule

  • Professional office environment

  • Supportive and friendly team culture

  • Meaningful work that positively impacts individuals and families in our community

  • Opportunity to gain experience in healthcare administration, compliance, and quality assurance

  • Stable and growing organization with opportunities for professional development

If you enjoy organization, helping others, and working in a professional office environment, we'd love to hear from you. Apply today and become part of a team dedicated to making a difference in the lives of individuals with disabilities throughout Southeast Idaho.

Apply