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How much do part time healthcare customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for part time healthcare customer service in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Healthcare Customer Service representative, and why are they important?

To thrive as a Part Time Healthcare Customer Service representative, you need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, healthcare information systems, and basic medical terminology is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills for managing sensitive patient inquiries. These competencies ensure accurate information delivery, positive patient experiences, and efficient issue resolution in a healthcare environment.

What is the difference between Part Time Healthcare Customer Service vs Part Time Medical Receptionist?

AspectPart Time Healthcare Customer ServicePart Time Medical Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; familiarity with medical software
Work EnvironmentCall centers, patient support lines, clinicsFront desk of medical offices, clinics, hospitals
Employer & IndustryHealthcare providers, insurance companiesMedical practices, clinics, hospitals
Common Search & ComparisonCustomer service roles in healthcareAdministrative roles in medical settings

Part Time Healthcare Customer Service focuses on assisting patients via calls or online support, emphasizing communication skills. In contrast, Part Time Medical Receptionists handle front desk duties, including scheduling and patient check-in. Both roles require healthcare familiarity but differ in daily tasks and work environment.

What is a part time healthcare customer service representative?

A part time healthcare customer service representative assists patients, providers, and insurance companies with questions and issues related to medical services, billing, insurance claims, and appointments. They often work in call centers or healthcare offices, providing support via phone, email, or chat. Part time roles typically offer flexible hours and are ideal for those seeking work-life balance or supplemental income. Representatives must have good communication skills, empathy, and a basic understanding of healthcare processes. Training is usually provided on the job.

What are some common challenges faced by part-time healthcare customer service representatives, and how can they be managed?

Part-time healthcare customer service representatives often handle high call volumes and complex patient inquiries within limited shifts, which can be challenging. Balancing empathy and efficiency is crucial, as you'll need to provide compassionate support while adhering to strict privacy regulations and time constraints. Effective time management, continuous learning about healthcare policies, and clear communication with both patients and your team can help overcome these challenges. Many organizations also offer training and support resources to help you adjust and succeed in the role.
What cities are hiring for Part Time Healthcare Customer Service jobs? Cities with the most Part Time Healthcare Customer Service job openings:
What are the most commonly searched types of Healthcare Customer Service jobs? The most popular types of Healthcare Customer Service jobs are:
What states have the most Part Time Healthcare Customer Service jobs? States with the most job openings for Part Time Healthcare Customer Service jobs include:
Part Time Healthcare Customer Service jobs near you
Security Officer Part Time Healthcare

Security Officer Part Time Healthcare

Allied Universal

Durham, NC • On-site

$18.54/hr

Part-time

Retirement

Posted 25 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,514 frontline employees who took The Breakroom Quiz

69th of 108 rated security

Job description

Overview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Patrol and Badging in Durham, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an unarmed patrol officer in a healthcare location, where you will monitor and patrol assigned areas, remain visible to help reduce security-related incidents, and support patients, visitors, and staff with exceptional customer service and communication. In this people-first role, you will contribute to a caring environment through teamwork, reliability, integrity, and an agile approach to daily responsibilities.
Position Type: Part Time
Pay Rate: $18.54 / Hour
Job Schedule:
DayTimeSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM
What You'll Do:
  • Provide customer service to patients, visitors, and staff by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities.
  • Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting relevant details and notifying appropriate personnel as needed.
  • Conduct regular and random patrols throughout the location, including hallways, entrances, parking areas, and perimeter points, to help to deter unwanted activity and identify unusual conditions.
  • Monitor entrances and common areas for security-related concerns, assist with directions and general inquiries, and report maintenance, access, and policy-related issues.
  • Support a professional healthcare environment by observing and reporting suspicious behavior, assisting with de-escalation when appropriate, and following Allied Universal and site-specific reporting procedures.

Minimum Requirements:
  • Client requires proof of high school diploma or GED.
  • Comfortable using a computer or tablet is preferred.
  • Customer service experience is preferred.
  • Access control and badge experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:
  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1617341

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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