Customer Relations/Marketing Manager

We are looking for a Customer Relations/Marketing Manager to join our team! You will be responsible for overseeing marketing policies and programs, as well as identify areas of improvement to increase brand awareness.

Responsibilities:

• Oversee and coordinate product development and marketing trends
• Determine product demand and customer awareness
• Develop pricing strategies to maximize return on investment
• Coordinate marketing campaigns with sales activities
• Review and optimize marketing budget
• Monitor and report on customer satisfaction

Qualifications:

• Previous experience in marketing or other related fields
• Experience in a managerial role
• Strong project management skills
• Strong leadership qualities
• Deadline and detail-oriented

 You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills