Team Member

$11.50 - $14.50/hr

Full-time

Posted 8 days ago


Job description

TEAM MEMBER
JOB SUMMARY
Urban Air is seeking qualified and energetic individuals for Court Monitor, Front Desk, Party Host and Café Positions. Applicants MUST have reliable transportation to and from the Park, and must possess the ability to work at least one (1) shift between Monday-Thursday and two (2) shifts between Friday-Sunday.

SKILLS AND QUALIFICATIONS
  • High-energy individual with excellent customer service skills
  • Previous work experience in retail or hospitality preferred, but not required
  • Cash handling experience
We encourage, but do not require, athletic-minded individuals to apply due to the physical nature of the business as all team members are required to perform to equal levels of performance or greater.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
ABOUT URBAN AIR ADVENTURE PARKS
Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
Urban Air Odessa is an equal opportunity employer.


Frequently asked questions

Q: What skills or qualities help someone succeed as a Front Desk Team Member?

A: To succeed as a Front Desk Team Member, key technical skills include proficiency in customer relationship management (CRM) software, basic computer literacy, and knowledge of front office operations such as check-in/check-out procedures and room assignments. Essential soft skills include excellent communication and interpersonal skills, the ability to multitask and work under pressure, and a friendly and welcoming demeanor to provide exceptional customer service. These strengths enable Front Desk Team Members to efficiently manage front office operations, build strong relationships with guests, and contribute to a positive and productive work environment, ultimately supporting career growth and advancement opportunities.

Q: What is the career path for a Front Desk Team Member?

A: A Front Desk Team Member typically starts as an entry-level role, progressing to roles such as Front Desk Coordinator or Receptionist, where they develop skills in customer service, communication, and administrative tasks. As they gain experience, they may move into mid-level positions like Front Desk Supervisor or Team Lead, where they oversee daily operations, manage staff, and enhance their leadership and problem-solving skills. Ultimately, senior roles like Front Office Manager or Operations Manager may be attainable, offering opportunities for strategic planning, budgeting, and long-term growth within the organization.



Urban Air Adventure Parks job posting for a Team Member in Odessa, TX with a salary of $12 to $15 Hourly with a map of Odessa location.