About TriOptus
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Clarksburg, MD, US
Year founded
2019
Job description
We are looking for a skilled and detail-oriented Business Systems Analyst to join a TriOptus client in Washington, DC. In this role, you will bridge the gap between business needs and technology solutions by gathering, analyzing, and documenting client requirements for business processes. You will collaborate with cross-functional teams to develop solutions that align with business strategies, support testing and validation activities, and ensure project deliverables meet organizational standards. The ideal candidate will have strong analytical skills, effective communication abilities, and a proven ability to work both independently and collaboratively in a fast-paced environment.
Responsibilities:
Qualifications:
Required Skills : Business Analysis
Basic Qualification :
Additional Skills : Business Analyst
Background Check : No
Drug Screen : No
Responsibilities:
- Gather, document, and analyze business requirements for low to moderately complex processes.
- Collaborate with stakeholders to align technology solutions with business goals.
- Develop detailed requirements documentation, including functional specifications and use cases.
- Support user acceptance testing by documenting test cases and validating results.
- Assist in the creation of user manuals and provide training to end users as needed.
- Investigate and resolve issues, escalating them when necessary.
- Monitor and analyze performance metrics to ensure customer satisfaction.
- Contribute to the preparation of business cases and presentations for project proposals.
- Ensure compliance with organizational policies, controls, and procedures.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- At least three years of related work experience in business systems analysis.
- Proficiency in Microsoft Office tools (Word, Visio, PowerPoint) and familiarity with tools like SharePoint.
- Strong problem-solving, analytical, and relationship-building skills.
- Experience with enterprise applications (e.g., SAP, Ariba) or distributed systems (e.g., POS systems, e-commerce platforms) is preferred.
- Familiarity with business analysis methodologies and certifications (e.g., CBAP) is a plus.
Required Skills : Business Analysis
Basic Qualification :
Additional Skills : Business Analyst
Background Check : No
Drug Screen : No
trioptus.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Business Systems Analyst?
A: To succeed as a Business Systems Analyst, key technical skills include proficiency in data analysis tools such as Excel, SQL, and data visualization software, as well as knowledge of business process modeling and enterprise software systems like ERP and CRM. Soft skills like effective communication, active listening, and problem-solving abilities are also crucial, as they enable analysts to collaborate with stakeholders, identify business needs, and develop solutions that meet those needs. By combining these technical and soft skills, Business Systems Analysts can drive business growth, improve operational efficiency, and advance their careers by taking on leadership roles or transitioning into related fields like IT project management.
Q: What is the career path for a Business Systems Analyst?
A: A Business Systems Analyst typically starts as an entry-level Business Analyst, working on small-scale projects and developing skills in requirements gathering, process analysis, and solution implementation. As they progress to mid-level roles, such as Senior Business Analyst or Business Systems Analyst Lead, they take on more complex projects, lead teams, and develop expertise in business process re-engineering, data analysis, and technical solution design. Ultimately, senior-level roles like Business Systems Analyst Manager or Director of Business Solutions may involve strategic planning, team leadership, and overseeing large-scale IT initiatives, providing opportunities for long-term career growth and advancement.
