Director of Catering

The Director of Catering Sales (Director of Special Event Sales) is responsible for all banquet functions from orientation to execution, including the delegation of responsibilities to his/her catering sales staff. He/she also supports the General Manager by completing tasks as directed.

Top-Notch Benefits:

• Industry-leading compensation packages
• Lifestyle Spending Account benefit, which supports you and your family in numerous ways such as through gym memberships, child care, student loans & more!
• Comprehensive health insurance plans that include substantial medical, dental, and vision options
• 401k with annual employer match
• Employer paid life insurance
• Variety of supplemental benefit plans
• Health Savings Account
• Monthly dining reward dollars to use at various company locations
• Paid vacation
• Paid/floating holidays
• Bereavement Pay
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance
• Employee Referral Program with payouts up to $4,000 each for qualifying management positions

Job Duties:
• Manages the property's reactive and proactive catering sales efforts
• Develops and implements sales strategies to achieve maximum revenues
• Creates and manages quarterly and monthly sales plan
• Builds local client base through sales calls, prospecting, networking, referrals
• Responds to customer inquiries and develops customers independently
• Promotes restaurant though local networking and organizations
• Approves and negotiates contracts for catering sales team
• Analyzes competition to maintain competitiveness and right pricing
• Responsible for the financial performance of the department verifying that the team maximizes revenue opportunities by up-selling and implementation of other best revenue generating practices
• Prepares all monthly reports for support center including accurate sales forecasts and booking reports
• Achieves or exceeds booking goals and budgets for self and team
• Establishes team and individual sales goals
• Ensure successful events that meet both the client needs and company's profitability guidelines
• Communicate all relevant information to appropriate departments in a timely fashion and in a detailed manner
• Ensures team sells products and services that the operations team has the ability to successfully execute
• Responds in a timely manner to customer issues and resolves complaints
• Maintain effective communication, direction, support, timely feedback and recognition of performance
• Provides support and coaching to team members to drive high levels of performance, job satisfaction, and personal growth
• Celebrate team success
• Creates sales activity expectations

Education/Experience:
• College Degree preferred
• 5 years of progressive, strong sales experience with a catering company, full service hotel or restaurant
• Experience managing a Catering Sales Department team
• Strong catering sales and event planning experience
• Experience in accurate forecasting, and preparation of sales plans and financial reports

Required Skills/Abilities:
• Work with fluctuating schedule based on departmental requirements.
• Observe all SRC Polices and Procedures.
• Must be able to create and maintain a team atmosphere with in the department and ensure that employees are appropriately trained and have an adequate work load.
• Excellent interpersonal, verbal, and written communication skills.
• Detail oriented with a strong emphasis on accuracy.
• Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook.
• Highly organized and creative
• Must be able to clearly and effectively communicate in English.

Schedule Requirements:
• Full-time
• Flexible schedule; schedule may fluctuate based on departmental requirements

Travel Requirements:
• Local travel required when considered necessary.

Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.