About SEACORP
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Industry
Guided missile and space vehicle manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Middletown, RI, US
Year founded
1981
$18.25 - $24.25/hr
Other
Posted 21 days ago
Job description
Job Summary: SEACORP is seeking a motivated Mid-Level Computer Technicianto join our Information Technology Technical Support team in Middletown, RI. Inthis role, you will provide critical technical assistance and maintenance forhardware and software systems supporting our mission-critical defense projects.You will be responsible for ensuring the reliability and security of ourtechnical infrastructure while maintaining a strong posture in line withDepartment of Defense (DoD) standards.
Job Responsibilities Include:
- System Maintenance: Install, troubleshoot, and repair computer systems, peripherals, and software for both local and remote users.
- Technical Support: Resolve hardware/software issues including operating systems, electronic mail, and printing.
- Information Security: Support and maintain user accounts, access rights, and security groups to protect sensitive data.
- Asset Management: Document and track hardware upgrades and replacements; maintain accurate system logs and equipment inventory.
- Endpoint Management & Security: Deploy Microsoft Intune for device compliance, configuration profiles, BitLocker encryption (FIPS 140-2), and application deployment.
- Compliance Support: Assist in maintaining system compliance with emerging cybersecurity standards like CMMC.
- Documentation: Maintaining detailed technical documentation, inventory systems, and knowledge bases.
seacorp.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Computer Technician?
A: To succeed as a Computer Technician, key technical skills include proficiency in operating systems (Windows, macOS, Linux), hardware components (CPU, RAM, storage), and software applications (antivirus, backup tools). Soft skills such as strong problem-solving abilities, effective communication, and patience are also crucial, as they enable technicians to diagnose complex issues, explain technical concepts to non-technical users, and work efficiently under pressure. By combining these technical and soft skills, Computer Technicians can provide reliable support and maintain high levels of customer satisfaction, ultimately driving career growth and professional success.
Q: What is the career path for a Computer Technician?
A: A Computer Technician's typical career progression involves starting as a Help Desk Technician or Field Service Technician, where they troubleshoot and repair basic computer hardware and software issues. As they gain experience, they can move into mid-level roles such as Senior Technician or Technical Support Specialist, where they oversee more complex issues and lead junior technicians. Ultimately, senior roles like Technical Lead or IT Manager may be attainable, where they oversee entire teams and develop strategic plans for IT infrastructure and operations.
