General Manager- Casanova Ristorante

Casanova Ristorante General Manager

Casanova is a new modern Italian restaurant that specializes in fresh handmade pastas and Italian dishes. The El Paso Doubletree Hotel is opening this career opportunity to individuals who have the passion for hospitality and creating a unique and authentic dining experience.

Position Summary

The Casanova General Manager would oversee and address all restaurant operations. Direct flow of service and ensure guest satisfaction. Supervise, train and schedule all floor staff. Confirm with food preparation and other personnel to plan menus and other related activities. Contribute to the evolution of service, position in the market, and standard of excellence.

Core Tasks and Responsibilities:

· Interview, hire, evaluate, reward, and discipline FOH personnel and assist Chef with BOH employees, if needed.

· Orientate, motivate, train, and educate all FOH personnel in restaurant policies, procedures, and rules.

· Oversee scheduling appropriately for successful operation of the restaurant.

· Effectively supervise floor staff to ensure professional service and guest satisfaction during hours of operation.

· Oversee all FOH supplies and hard goods orders ensuring that the restaurant is stocked appropriately for the time of year and advise appropriate person on any ordering needs.

· Build rapport with restaurant guests and ensure an organic, enjoyable and memorable experience.

· Ensure that all restaurant signage is accurate and in keeping with the theme of Restaurant.

· Responsible for keeping all signage up to date.

· Maintain the company beverage program with quarterly inventories.

· Responsible for accurately reporting payroll on a daily basis.

· Maintain the Aloha database with accurate items and prices.

· Ultimately responsible for cleanliness and repair of Restaurant and office.

· Conduct weekly manager meetings.

· Foster a culture in which customer satisfaction is the primary concern.

· Establish open lines of communication between FOH and BOH at all times.

· Establish role as a spokesperson for the restaurant within the community and with restaurant’s guests.

· Be entrepreneurial in all endeavors with a view to increasing sales and guest satisfaction.

· Maintain knowledge of local competition and general industry trends.

· Ensure adherence to all budget line items.