Full-time
Posted 27 days ago
Job description
Follow Quest on Linkedin at: Quest Energy Group
Quest (www.questenergygroup.com) is a Leading Executive Search and Talent Acquisition Firm supporting the Frighit, Logistics, and 3PL industries.
Overview: Seeking a proactive Claims & Compliance Manager with a strong background in freight brokerage. This role leads compliance and cargo claims processes, ensuring risk mitigation, regulatory adherence, and timely claim resolution. The ideal candidate thrives in a fast-paced logistics environment, demonstrates leadership, and excels at cross-functional collaboration.
Key Responsibilities:
- Oversee carrier vetting, insurance verification, and safety compliance using industry platforms (e.g., Carrier411, SAFER, Highway).
- Lead and monitor team workflows, ensuring timely and accurate documentation reviews and compliance with SOPs.
- Manage cargo claims intake, investigation, and resolution, maintaining detailed records and clear communication with carriers, customers, and insurers.
- Ensure adherence to FMCSA regulations, 49 CFR Part 370, and internal risk controls.
- Identify compliance gaps, recurring carrier issues, and recommend process improvements.
- Collaborate with sales, operations, and offshore teams to resolve escalations and maintain audit readiness.
Qualifications:
- 3+ years in freight brokerage, transportation compliance, or cargo claims management.
- Experience leading teams or mentoring staff in a logistics setting.
- Strong communication, organizational, and analytical skills.
- Proficient with TMS, compliance tracking tools, and Microsoft Office/Google Suite.
- Detail-oriented, adaptable, and able to manage sensitive information discreetly.
Preferred:
- Familiarity with FMCSA, 49 CFR Part 370, and insurance verification processes.
- Experience with OS&D, accident investigations, or remote team collaboration.
Most Popular Compliance Manager Job Categories
Ethics Compliance Manager
Dea Compliance Manager
Assistant Compliance Manager
Dfars Compliance
Contract Lihtc Compliance
Executive Hmda Compliance
Government Contracts Compliance Manager
Ethics Compliance Program Manager
Global Trade Compliance
Remote Online Compliance
Other Helpful Pages Related To Claims & Compliance Manager
Billing Manager Salaries
Frequently asked questions
Q: What skills or qualities help someone succeed as a Compliance Manager?
A: To succeed as a Compliance Manager, key technical skills include expertise in regulatory frameworks, such as anti-money laundering (AML) and know-your-customer (KYC) regulations, as well as proficiency in compliance software and data analysis tools. Soft skills, such as strong communication, problem-solving, and analytical abilities, are also crucial for effectively collaborating with stakeholders, identifying and mitigating compliance risks, and developing and implementing compliance policies and procedures. These technical and soft skills enable Compliance Managers to effectively navigate complex regulatory environments, drive compliance excellence, and support the growth and success of their organizations.
Q: What is the career path for a Compliance Manager?
A: A Compliance Manager's typical career progression involves starting as a Compliance Coordinator or Analyst, where they develop foundational knowledge of regulatory requirements and internal policies. As they gain experience, they can move into mid-level roles such as Compliance Officer or Senior Compliance Specialist, where they oversee specific compliance programs and develop expertise in areas like risk management and audit. Ultimately, senior roles like Chief Compliance Officer or Head of Compliance offer leadership opportunities, where they can shape organizational compliance strategies and mentor junior professionals, potentially leading to executive or consulting positions in the long term.
