Medical Billing Supervisor

The Supervisor will coordinate department activities and special projects. Supervise staff in accordance with company policies and procedures. Provide guidance and encourage development of staff members. Perform annual performance reviews for staff.

+ Coordinate and supervise department work assignments and staffing levels.

+ Conduct scheduled staff meetings and other activities.

+ Participate in client meetings, as needed, for discussion on process flows and billing issues.

+ Complete month-end established responsibilities and spreadsheets.

+ Conducts monthly quality audits on staff to ensure they are following the client SOPs

+ Contact insurance companies to resolve unusual or difficult claim issues.

+ Recommend and coordinate process improvement initiatives based on results of process analysis.

+ Supervise staff in company policies and processes by coaching, counseling, disciplining employees, as well as appraising job contributions.

+ Ensure staff members are kept up to date on policy changes and procedure updates related to the company and the client billing policies.

+ Develop staff in resolving complex billing issues and other questions.

+ Conduct employee performance reviews for the staff.

+ Review employee timesheets and monitor overtime.

+ Accomplish billing team departmental objectives by meeting expectations/goals.

+ Monitor and serve on committees and teams as department representative.

+ Assist department manager(s) in planning and organizing tasks and resources in a manner which results in achievement of strategic goals and objectives.

+ Represent the department in the absence of the Manager.

+ Other duties as assigned.

+ 2 year degree (4 year degree preferred) or equivalent combination of education and experience

+ Previous experience of four or more years working with healthcare billing or similar areas

+ Detail oriented and ability to multi task

+ Possess excellent written and verbal communication skills

+ Ability to establish priorities, work independently, and proceed with objectives without supervision

+ Knowledge of office processes and systems

+ Proficient in using Microsoft Excel and Word

+ Ability to maintain confidentiality

Job ID: 2021-1927

External Company Name: Quadax, Inc.

External Company URL: https://www.quadax.com/

Street: 7500 Old Oak Blvd