Field Service Engineer - AZ

Field Service Engineer - AZ

Pureflow Inc

Phoenix, AZ • On-site

$401K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Watch this video to learn more about Pureflow!

FIELD SERVICE ENGINEER - AZ

About Our Organization:

With over 38 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing and maintaining water purification systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture.

About the Position:

We are seeking a Service Engineer for our Phoenix, AZ office whose job responsibilities include, but are not limited to, the following for water purification and treatment systems and equipment:

Job Responsibilities:

  • Performs routine maintenance (i.e. filter change, DI/Carbon exchange, RO cleaning, EDI cleaning & sanitization) on water treatment systems at customer facilities
  • Assists Installation Department staff in commissioning/startup of new, central water systems
  • Provides thorough documentation of all work, parts, and time in accordance with SOPs
  • Communicates with Service Manager regarding service contract issues
  • Maintains effective, trusted working relationship with customers
  • Follows customer contractor/visitor rules
  • Uses safe work practices driving, in the shop, and at customer sites
  • Maintains customer systems leak-free
  • Escalates reoccurring breakdown and system design issues to the Service Manager
  • Maintains extraordinarily neat work areas, including vehicles, shop, and work sites
  • Performs other duties, as assigned

Qualifications:

  • Minimum 3 years of experience in equipment service operations, preferably in customer-facing settings
  • Strong electrical and mechanical aptitude with some commercial/industrial experience
  • Ability to understand instrumentation and controls
  • Self-motivated, results-oriented, organized, energetic & capable of staying cool under pressure from multiple ongoing projects
  • Good computer skills (Internet Explorer, Word, Excel)
  • High school diploma or GED

Working Conditions:

  • Majority of work is performed in industrial settings inside customer facilities
  • Regular "on call" rotation assignments
  • Significant local travel, plus average of 6 overnight stays per month
  • Ability to lift up to 50 lbs. without physical restrictions

Perks:

  • Competitive base salary
  • Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Health Savings Account (with company contributions), and more
  • $1 for $1 401k match up to 4% of salary
  • 9 Company-paid holidays
  • Generous personal time off that increases with tenure
  • Education assistance
  • Employee referral bonus program
  • Ongoing training and development by internal and external industry experts


Pureflow is an equal-opportunity employer and requires post-offer, pre-employment drug screening, background check, and physical abilities test for this position

Please visit our website at www.pureflowinc.com for additional information and to apply online. Only online applications will be accepted.



Key Words: Service, Technician, Mechanic, Mechanical Engineer, Facilities, Maintenance, HVAC mechanic, Automotive Mechanic, Plumber




Frequently asked questions

Q: What skills or qualities help someone succeed as a Field Service Engineer?

A: To succeed as a Field Service Engineer, key technical skills include proficiency in mechanical or electrical systems, troubleshooting and repair techniques, and familiarity with industry-specific software and tools. Soft skills such as strong communication and interpersonal abilities, adaptability, and problem-solving skills are also crucial, as they enable engineers to effectively interact with customers, diagnose complex issues, and provide timely solutions. By combining these technical and soft skills, Field Service Engineers can deliver high-quality service, build strong customer relationships, and drive career growth through opportunities for professional development and advancement.

Q: What is the career path for a Field Service Engineer?

A: A Field Service Engineer's typical career progression involves starting as a Field Service Technician, where they gain hands-on experience and troubleshooting skills, then advancing to a Senior Field Service Technician or Field Service Supervisor role, overseeing teams and coordinating repairs. As they gain experience and leadership skills, they can move into mid-level roles such as Field Service Manager or Technical Support Manager, overseeing entire teams and implementing process improvements. Ultimately, senior Field Service Engineers can transition into senior leadership positions, such as Operations Manager or Director of Field Services, or pursue specialized roles like Technical Sales or Product Development.



Pureflow Inc job posting for a Field Service Engineer - AZ in Phoenix, AZ with a salary of $401,000 Annually and benefits including Medical, Vision, Dental, PTO, Life, and Retirement with a map of Phoenix location.