$60K - $65K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Job description
We are seeking an accomplished Service Coordinator to help keep a team of Field Technicians on track while also communicating with customers in the Printing and Packaging industries. Previous experience connecting multiple departments, dispatching, document prep and reports, parts ordering, and connecting with customers to ensure a solid delivery of services is required. Primarily an office-based role.
Compensation:
- $60,000 - $65,000/year salary
- Comprehensive benefits including medical, dental, vision
- Paid Time Off, Sick Time and Vacation
- Matching 401(k) etc.
Schedule:
- Days, Monday to Friday. Primarily office based, minor WFH offered on case by case basis.
Requirements:
- 2+ Years' experience in a service coordinator, dispatch, or scheduling position.
- Customer facing experience, with a customer first attitude.
- Professionalism and documentation.
- Present documentation and work orders to technicians.
- Generate and send invoices based on Service reports.
- Previous experience with heavy equipment or capital equipment is a major asset.
Most Popular Services Coordinator Job Categories
Service Coordinator
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Services Coordinator?
A: To succeed as a Services Coordinator, key technical skills include proficiency in customer relationship management (CRM) software, data analysis, and scheduling tools, as well as knowledge of industry-specific regulations and policies. Soft skills such as excellent communication, problem-solving, and time management abilities are also crucial, enabling the coordinator to effectively coordinate services, resolve issues, and meet deadlines. By combining these technical and soft skills, a Services Coordinator can provide high-quality support, build strong relationships with clients and stakeholders, and drive career growth through opportunities for advancement and professional development.
Q: What is the career path for a Services Coordinator?
A: A Services Coordinator typically starts as an entry-level role, coordinating day-to-day operations and supporting teams, before progressing to mid-level roles such as Operations Assistant or Team Coordinator, where they oversee project management and administrative tasks. As they gain experience, they can move into senior roles like Operations Manager or Service Delivery Manager, where they lead teams and develop strategic plans to improve service efficiency and quality. With continued growth, Services Coordinators can pursue long-term career prospects in management, consulting, or specialized roles like Project Management or Business Development, leveraging their expertise in coordination, communication, and problem-solving.
