Office Manager - JOEY Restaurant Group

This is about you. Your attitude, passion, and potential. When you join our corporate office team, you can expect to be a part of something big. Whether in Finance, Marketing, Payroll, IT or Design, you will find yourself working alongside the industrys best talent. As individuals, we are ambitious and driven, curious and engaged. Together, we are a high-performing team committed to each others development and growth, and the success of our restaurant locations throughout North America.

What does this mean for you? It means if you're looking for a place to meet your potential, we'd like to meet you. Your journey starts here.

As the Office Manager at JOEY Corporate Office, you will be responsible for delivering a world-class office experience, by creating a warm and inviting reception to both our guests and partners that walk through our doors. You will be responsible for ensuring a smooth, efficient daily operation of the corporate office. This position plays a key role in the upkeep of our culture and ensuring the accurate projection of JOEY Restaurant Group and acts as a key brand ambassador for our business.

Responsibilities

Genuine Warmth and Care

• Sets a standard for Genuine Warmth and Care/hospitality for the brand within corporate office
• Being the first point of contact in-person and on the phone, you will be responsible for creating a warm and inviting reception experience to both our guests and our partners
• Plays a key part in fostering a competitive yet collaborative culture in the office
• Collaborating with other stakeholder departments to deliver new partner onboarding
• Leading the planning and execution of key office events and initiatives, including but not limited to: "One Voice" Weekly Meetings Monthly Socials Executive Meetings/Events Summer Social, Holiday Party

Office Administration

• Identifies opportunities and makes it happen. Maintains office efficiency by planning and implementing office systems and procedures, making adjustments as necessary
• Coordinate daily office tasks to ensure an efficient operation and the pristine environment standards of the physical office
• Acts as the primary liaison between the corporate office and the buildings tenant services, security, and janitorial, as well as other office related vendors
• Managing office administrative operations
• Office vendor management and reconciliation
• Travel and accommodation management (partner support, reconciliation, spend reviews/reporting)
• Achieves financial objectives by managing office budget, analyzing variances, initiating correct actions
• Maintenance of all information that the corporate office team is the gatekeeper of (store and office contact lists, office systems/communication documents, travel accounts)
• Executive assistance to the President
• Travel and accommodation, expenses, meeting coordination, ad-hoc support
• Any other relevant tasks as assigned by the General Manager

Requirements

• Post-secondary diploma or above
• 1-2 years of proven administrative experience that exhibits an increasing level of responsibility
• Experience within the hospitality industry considered a significant asset
• Advanced Computer skills - Word, Excel, Outlook and Powerpoint A strong problem solver with an insatiable desire to impact performance
• Exceptional organizational abilities with task prioritization, multi-tasking
• Strong written and verbal English communication skills.

Competencies

• You value honesty and humility. You have integrity and do what you say.
• You approach life with fearless determination & a sense of fun.
• You are creative, risk-taking, visionary, and cutting edge. You choose to lead.
• You contribute to a strong culture and are committed to the team.
• You are passionate about quality and professionalism.
• You are a networker and create strong relationships internally and externally.
• You naturally exude hospitality and a desire to work with others.
• You are coachable. You are open to feedback and see coaching as an opportunity to grow.
• You are able to work in a fast-paced, changing environment and are entrepreneurial in your approach to work. Taking preliminary steps to do what needs to be done without outside direction; showing genuine willingness to be held accountable for successes and failures; seeking out and engaging in self-improvement.
• You have an outgoing personality with the ability to develop relationships with a broad mix of people through awareness of the audience and the flexibility to adapt to the environment.
• You have a strong sense of judgment. Highly trustworthy and discrete with confidential information.
• You are a tenacious personality that will not let an issue be left unresolved.
• You hold a desire to take on new challenges and initiatives with minimum direction.

Benefits

Extended health plan

Industry partner incentives

Mental and Physical health support plans

Tuition & Education and Professional Accreditation subsidies

Recruiting & Referral bonus programs

Ongoing Leadership Development Courses

Enjoy 50% off Food & Beverages at any JOEY Restaurant, LOCAL Public Eatery, Saltlik Steakhouse or Earls Restaurant location

Pursue personal and professional development, through a Coaching Partnership. Being paired with a coach will give you ongoing support and feedback so that you are able to pursue your life goals.

About JOEY Restaurant Group

The JOEY Restaurant Group is a multi-concept organization known for its high-performance coaching culture. Through industry leading education and development programs they pave the way for future ready leaders. Through a focus on people development, the majority of their leaders have been promoted from within, many have been with the company since the beginning. The JOEY Restaurant Group is all about opportunity, and their ongoing success is attributable to our exceptional, team-oriented, and performance-driven partners (employees) who are in the game of constantly mastering their skill set. The multi-concept Restaurant Group has been voted as a Great Place to Work for over 13 consecutive years and has been awarded the International Prism Award by the International Coaching Federation. These awards are a testament to their commitment to creating an environment where people are inspired to learn, grow, and discover their full potential.

JOEY Restaurant Group is an Equal Employment Opportunity Employer