About HO-CHUNK NATION
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Black River Falls, WI, US
Ho-Chunk Nation rating
6.4
Based on 6 frontline employees who took The Breakroom Quiz
559th of 637 rated public administrative organizations
Job description
Location: HCG WI DELLS
Department: HCG-WD Bar
Summary:
POSITION OVERVIEW
The Beverage Supervisor oversees the operational aspects of the beverage operations within a casino bar, hotel bar, and banquet bar setting. The Supervisor provides leadership and support to their team, maintaining a professional and efficient operation. This role includes managing bartenders, bar porters, and beverage servers, ensuring high standards of service, fostering teamwork, and delivering exceptional customer experiences.
MINIMUM QUALIFICATIONS
EDUCATION:
1. A high school diploma or equivalent diploma is required.
2. General leadership development courses to include communication, conflict resolution, coaching, problem-solving, and decision-making are preferred.
ESSENTIAL:
1. The Beverage Supervisor demonstrates exceptional leadership by effectively guiding the beverage team, motivating staff, and ensuring seamless execution of beverage experiences.
2. The ability to immediately demonstrate proficiency in all beverage operation aspects.
3. Must demonstrate technological capabilities in Microsoft Office Applications, point-of-sale systems, and other restaurant and business technologies.
4. Within 14 days of regular employment, successfully complete TIPS, ServSafe Alcohol, or other property-approved responsible beverage course.
5. ServSafe Food Handler required within 14 days of regular employment.
6. Within 30 days of regular employment, the employee must acquire an operator license to sell alcoholic beverages in the municipality of employment.
EXPERIENCE:
1. Minimum of two years experience working in a bar or beverage operation, preferably in a resort setting.
Department: HCG-WD Bar
Summary:
POSITION OVERVIEW
The Beverage Supervisor oversees the operational aspects of the beverage operations within a casino bar, hotel bar, and banquet bar setting. The Supervisor provides leadership and support to their team, maintaining a professional and efficient operation. This role includes managing bartenders, bar porters, and beverage servers, ensuring high standards of service, fostering teamwork, and delivering exceptional customer experiences.
MINIMUM QUALIFICATIONS
EDUCATION:
1. A high school diploma or equivalent diploma is required.
2. General leadership development courses to include communication, conflict resolution, coaching, problem-solving, and decision-making are preferred.
ESSENTIAL:
1. The Beverage Supervisor demonstrates exceptional leadership by effectively guiding the beverage team, motivating staff, and ensuring seamless execution of beverage experiences.
2. The ability to immediately demonstrate proficiency in all beverage operation aspects.
3. Must demonstrate technological capabilities in Microsoft Office Applications, point-of-sale systems, and other restaurant and business technologies.
4. Within 14 days of regular employment, successfully complete TIPS, ServSafe Alcohol, or other property-approved responsible beverage course.
5. ServSafe Food Handler required within 14 days of regular employment.
6. Within 30 days of regular employment, the employee must acquire an operator license to sell alcoholic beverages in the municipality of employment.
EXPERIENCE:
1. Minimum of two years experience working in a bar or beverage operation, preferably in a resort setting.
ho-chunknation.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Beverage Manager?
A: To succeed as a Beverage Manager, key technical skills include knowledge of beverage operations, inventory management, and point-of-sale systems, as well as expertise in wine, spirits, and beer service. Soft skills such as excellent communication, leadership, and problem-solving abilities are also crucial, as they enable effective team management, customer service, and conflict resolution. By combining these technical and soft skills, a Beverage Manager can effectively oversee beverage operations, drive sales growth, and contribute to a positive customer experience, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Beverage Manager?
A: A Beverage Manager's typical career progression involves starting as a Bartender or Server, then advancing to roles such as Assistant Beverage Manager or Bar Manager, where they oversee daily operations and develop skills in inventory management, staff supervision, and customer service. As they gain experience, they may move into senior roles like Beverage Director or General Manager, where they are responsible for strategic planning, menu development, and team leadership. Throughout their career, Beverage Managers can develop skills in areas like hospitality management, marketing, and finance, which can lead to long-term career prospects in restaurant management, hospitality consulting, or even entrepreneurship.
