About Hirsch Pipe & Supply
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Los Angeles, CA, US
Year founded
1933
$24 - $25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Job description
Description:
Job Summary – Counter Sales
Join the Hirsch team as Counter Sales! The ideal candidate is knowledgeable in plumbing and HVAC products, enjoys working directly with customers, and takes pride in delivering excellent customer service. In this role, you’ll assist customers with accurate information on pricing, availability, and delivery. If you thrive in a fast-paced, hands-on environment and want to grow with a company that truly values its employees, this could be the perfect fit for you!
Company Overview
About Hirsch Pipe & Supply
For over 90 years, Hirsch has been the trusted partner of plumbing and HVAC professionals across Southern California, helping contractors get more jobs done in a day by keeping their crews productive with the right products, competitive pricing, and a team that truly values your time. We operate 30 convenient locations throughout LA, Orange County, San Diego, Riverside, and the Inland Empire—ensuring contractors are never more than 20 minutes away from fast, friendly service.
Our culture is built on genuine relationships and a strong sense of family. Our workplace is a dynamic, fast-paced environment centered on our employees and customers, and the Hirsch team is made up of focused individuals who work hard, treat each other with respect, and understand the importance of family and fun. We have been recognized nationally and regionally as a Top Workplace. Our Hirsch Values guide everything we do and are an important part of how we work together, serve our customers, and support our communities. In short, Hirsch is your chance for a great future!
Key Responsibilities
- Assist customers in selecting plumbing and related products at the sales counter and over the phone.
- Assist with inventory management, including restocking, labeling, and cycle counts.
- Coordinate with the warehouse team to ensure accurate and timely order fulfillment.
- Follow all company procedures for order entry, cash handling, and returns.
- Maintain a clean, organized, and well-stocked counter area
- Represent the company professionally and uphold our values in all interactions.
Job Requirements
- 2+ years of experience in plumbing or plumbing supply industry.
- Friendly, professional, and dependable with a strong work ethic.
- Strong communication skills and the ability to build lasting relationships, with a customer-first mindset.
- Basic computer skills (experience with inventory or POS systems a plus)
- Ability to lift up to 50 lbs.
- Pass pre-employment drug screen, physical and background check
Employee Benefits
Hirsch offers competitive salaries, ongoing training opportunities and a comprehensive benefits package including:
Medical, dental and vision insurance
Profit sharing
401K + employer match
Flexible Spending Account
Long Term Disability
Employer paid life insurance
Employee purchase program
Vacation/Sick/Holiday pay
Requirements:Job Requirements
- 2yrs+ plumbing experience or plumbing supply industry
- Professional and friendly
- Desire to provide exceptional customer service and build business relationships
- Desire to advance within the Company
- Ability to lift up to 50lbs
- Pass pre-employment drug screen, physical and background check
Benefits
Hirsch offers competitive salaries, ongoing training opportunities and a comprehensive benefits package
Employee
Medical, dental and vision insurance
Profit sharing
401K + employer match
Flexible Spending Account
Long Term Disability
Employer paid life insurance
Employee purchase program
Vacation/Sick/Holiday pay
hirsch.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Counter Sales Person?
A: To succeed as a Counter Sales Person, key technical skills include product knowledge, negotiation and pricing strategies, and effective communication to articulate product benefits and features. Soft skills such as strong interpersonal and customer service skills, adaptability to handle objections and rejection, and a proactive approach to building relationships and identifying sales opportunities are also crucial. By combining these technical and soft skills, a Counter Sales Person can effectively engage with customers, drive sales growth, and build a strong reputation within the organization, ultimately supporting career advancement and long-term success in the role.
Q: What is the career path for a Counter Sales Person?
A: A Counter Sales Person typically starts as a Sales Representative, responsible for meeting sales targets and interacting with customers at a retail or storefront location. As they gain experience, they can progress to roles such as Sales Team Lead, where they oversee a team of sales representatives, or Account Manager, where they focus on building long-term relationships with key customers. Ultimately, senior roles like Sales Manager or Regional Sales Director may be attainable, where they oversee sales strategies, teams, and operations across multiple locations or regions.
