Catering Manager / Catering Director

Job Type

Full-time

Description

ABOUT GENUINE FOODS

At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate.

ABOUT THIS POSITION

As a Catering Manager, you will be responsible for managing the Catering Department in all duties including training new associates, overseeing event set-ups, and directing any temporary personnel in addition to their everyday assignments. You will ensure proper service to clients during events, including proper set-up, cleaning, and breakdown procedures.

ESSENTIAL RESPONSIBILITIES

• Supervise all catering events as the face of Genuine Foods on the ground to ensure they go off smoothly and to customer satisfaction.
• Involvement in all catering event operations including logistics, quality improvement and control, sanitation and food safety, and all facility related activities.
• Collaborate with the Executive Chef on crafting menus for events.
• Train all catering staff in service standards, menu presentation, and providing customer service the Genuine way.
• Control food costs and labor costs for every event.
• Communicate across various levels including management, clients and customers, outside vendors, and associates.
• Maintain client relationships.
• Ensure that any problems are resolved quickly and efficiently and communicated upwards as needed.
• Assist with all food service related activities as needed. Cover any positions as needed.
• All other duties as assigned.

Requirements

QUALIFICATIONS:

• Minimum of 2 years of food service experience, including 1 year of supervisory experience.
• Previous catering experience in restaurants, hotels, corporate dining, educational institutions, healthcare, military and/or other food service operations required.
• Knowledge of food and catering trends with a focus on quality, production, sanitation and food safety, and presentation
• Have a proven track record and knowledge of growing a business, along with solid business and financial acumen, including ability to control food/labor costs.
• Show expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills.
• Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multitasking, prioritization, and organization skills
• Proficient in the use of Microsoft Suite, Google Suite, and other computer skills.

Benefits and Perks:

• Health and retirement benefits
• Paid time off
• 401K
• Growth Opportunities

GENUINE VALUES

Trustworthiness: Integrity. Transparency. Reliability. Consistency. Best quality possible. Delivery excellence.

Personal accountability: Ownership in solving problems. No excuses. Never compromising. Learn from mistakes. Financial stewardship of the bottom line (ours and customers'), without sacrificing quality.

People first: Human centered solutions/approach. Whole person. Teamwork. Hospitality. Every single person matters. Humanity. Empathy. Meeting people where they are. Culturally responsive.

Entrepreneurial: Adaptable. Nimble. Go the extra mile. Responsive. Encouraged to try new things.

Genuine: Real, tasty, scratch-cooked healthy food. Strive for the highest quality, freshest and tastiest product at the price customers can afford. Authentic interactions. Honest. Positive. Proven. Professional.