Restaurant Service Manager

Gecko Hospitality

Saanichton, BC

Expired: over a month ago Applications are no longer accepted.

$45,000 to $48,000 Yearly
Full-Time

Job Description

Restaurant Service Managers needed in Saanichton, BC! $45K - $48K

Join our family friendly chain of restaurants today!

Prerequisites:
•3-5 years of previous management experience in the hospitality industry (Corporate chain background preferred)

•Excellent comprehension of restaurant operational controls and financial statements

•A proven record of training and developing a team

•Demonstrated commitment to guest service•

Excellent management skills (organized, able to set priorities, plan, make decisions)

•Excellent leadership skills (demonstrated ability to cause constructive change, great people motivator, communicator, role model, effective delegator)

•Possesses a winning attitude

•Has previous experience with or has initiated programs that support positive employee relations

Overall leadership:
•Be visible, have floor presence, establish a sense of urgency, be a role model for the team

•Be appropriately dressed and groomed, conduct him/herself professionally

•Maintain a high level of communication with managers and staff, ensuring vision and goals are clear and efforts are focused

•Develop climate in which the team is continuously looking for ways to improve the guest experience

•Continuously seek to increase his/her own knowledge and develop others

Sales
•Maintain a high level of guest satisfaction and sales focus through leadership, training and development

•Implement and follow up on programs to support achievement and growth of top line sales

•Execute company-wide promotions programs to standard

•Involve the team in promotional campaigns to increase volume and visibility

•Develop employee sales building programs to address weak areas and grow the business

•Increase the level of awareness of White Spot in the community

Controls
•Develop annual budget and business plans in consultation with Business Consultant•

Implement and follow up on programs to support achievement and growth of direct store profit

•Initiate, implement and follow up on programs to control costs and achieve targets in key areas, including prioritizing food cost and labour cost control

•Produce timely, accurate, and concise operating statistics

•Set priorities and action plans based on operating stats and variances from any standards

Standards/Brand integrity
•Understand and ensure all standards are met (Operations Review, Mystery Shop etc. ) and policies are followed

•Ensure proper ordering and inventory management practices are followed

•Ensure standards for cleanliness, food safety and food preparation are followed, be attentive to detail

•Ensure appropriate maintenance and preventative maintenance is performed on equipment/physical plant

•Follow guidelines for health and safety, risk reduction and security

•Respond promptly to any guest concerns, follow up and take any necessary action to address systemic issues

•Foster pride within team

People
•Coordinate ongoing recruitment, orientation, training and development of unit management and hourly staff

•Create development plans and follow up on training plans to ensure progress is being made

•Follow up on team’s development via one-on-ones and performance reviews

•Maintain succession plans

•Establish an open pipeline for communication with staff

•Create a positive working environment and maintain open communication between management and staff

•Implement recognition programs to reward employee and management achievements.

Apply today for our Restaurant Service Manager position in Saanichton, BC.

#ZRTS

Company Description

Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout Canada & the US have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.

Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.

At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.

We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.

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