Lead, Strategy & Operations - CashNetUSA (Hybrid)

Lead, Strategy & Operations - CashNetUSA (Hybrid)

Enova International

Chicago, IL • Hybrid

$97.20K - $140.40K/yr

Other

Posted yesterday


Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

As a Lead within our Strategy & Operations department, you will directly support the CashNetUSA P&L and tackle projects that ensure Enova is operating at peak performance, and continuously improving to provide the best possible experience for our hardworking customers. Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact. That means you can make your mark.

Responsibilities:

  • Own and manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements.
  • Own end to end projects from initial recommendation and scoping through implementation/execution and assurance of successful business impact.
  • Serve as a senior resource of the S&O team and be responsible for driving high impact projects.
  • Build and cultivate relationships with cross-functional teams and leaders throughout the organization.
  • Anticipate bottlenecks, provide leadership around problem solving, prioritize and execute projects, balance business needs vs. technical constraints, and drive bottom line results. 
  • Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
  • Run ad hoc projects that are often data intensive and require comfort with numbers to make decisions.
  • Lead and mentor team members

Requirements:

  • Bachelor's degree in Engineering, Business, or Finance. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
  • MBA strongly preferred.
  • 8+ years of tangible work experience dealing with process improvement, management consulting or data analytics specifically in credit risk and or collections discipline.
  • 3+ years of SQL or similar experience using large datasets.
  • Experience leveraging data to drive business decisions. 
  • Demonstrate strong analytical thinking through excellent written and oral communication skills.
  • Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.

Compensation:

The budgeted annual salary range for this position is $97,200 to $140,400. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#LI-Hybrid #BI-Hybrid




Frequently asked questions

Q: What skills or qualities help someone succeed as a Operations Team Leader?

A: To succeed as an Operations Team Leader, key technical skills include proficiency in project management tools, data analysis software, and process improvement methodologies such as Lean or Six Sigma. Essential soft skills include strong communication and interpersonal skills, the ability to motivate and lead a team, and effective problem-solving and decision-making capabilities. By combining these technical and soft skills, an Operations Team Leader can drive process efficiency, improve team performance, and support long-term career growth through increased responsibility and leadership opportunities.

Q: What is the career path for a Operations Team Leader?

A: A typical career progression for an Operations Team Leader involves starting as an Operations Coordinator or Team Member, progressing to a Team Leader or Supervisor role, and then advancing to a Senior Operations Manager or Operations Director position. Key opportunities for skill development and professional growth in this role include developing leadership and management skills, improving process efficiency and productivity, and enhancing analytical and problem-solving abilities. Long-term career prospects for an Operations Team Leader may include transitioning into executive leadership roles, such as a General Manager or Chief Operating Officer, or pursuing specialized roles like a Business Development Manager or a Supply Chain Manager.



Enova International job posting for a Lead, Strategy & Operations - CashNetUSA (Hybrid) in Chicago, IL with a salary of $97,200 to $140,400 Annually with a map of Chicago location.