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Operations Team Leader Jobs (NOW HIRING)

bcbl

Operations Team Leader

Laredo, TX

Buckland is looking for an Operations Team Leader What you'll be doing This position is responsible for support customer service and delivery activities by coordinating and directing teams tasked ...

Aquaamerica

Operations Team Leader

Willow Grove, PA · On-site

... our team! About Essential Utilities Essential Utilities, Inc. delivers safe, clean, reliable ... Supervise day-to-day operations including scheduling and tracking the work activities for the ...

androidind

Operations - Team Leader

Warren, MI · On-site

TEAM LEADER JOB SUMMARY: The Team Leader is responsible for helping the team achieve their production goals, for improving the efficiency of the production team and ensuring that all aspects of the ...

androidind

Operations - Team Leader

Warren, MI

TEAM LEADER JOB SUMMARY: The Team Leader is responsible for helping the team achieve their production goals, for improving the efficiency of the production team and ensuring that all aspects of the ...

Primo Brands

Operations Team Leader

Roanoke, VA · On-site

$73K/yr

As an Operations Team Lead, you'll be a Primo Brands Ambassador in the marketplace in order to leave a positive impression at every customer interaction to foster customer advocacy and create ...

Primo Brands

Operations Team Leader (H)

Kent, WA · On-site

$29.97/hr

As an Operations Team Lead you'll be an integral part of our branch frontline leadership team! Candidates must have highly-developed communication skills and demonstrate strong leadership by leading ...

Primo Brands

Route Operations Team Leader

Chicago, IL · On-site

$30.59/hr

We are currently seeking an Operations Team Leader to join our team. As an Operations Team Lead you'll be an integral part of our branch frontline leadership team! Candidates must have highly ...

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Operations Team Leader information

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$12

$27

$64

How much do operations team leader jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for operations team leader in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.01 per hour, depending on experience, location, and employer.

Is an ops manager higher than a general manager?

An operations team leader is typically a managerial role focused on overseeing daily operations within a specific team or department. An operations manager is generally higher in the organizational hierarchy, responsible for broader operational strategies and often supervising multiple teams, including team leaders. The hierarchy can vary by company, but usually, the operations manager holds a more senior position than a team leader or supervisor.

What are the key skills and qualifications needed to thrive as an Operations Team Leader, and why are they important?

To thrive as an Operations Team Leader, you need strong leadership abilities, a background in operations management, and experience in process optimization, often supported by a relevant degree or professional certifications. Familiarity with workflow management software, enterprise resource planning (ERP) systems, and data analysis tools is typically required. Exceptional communication, problem-solving, and conflict resolution skills help you motivate teams and ensure smooth daily operations. These skills are essential for maximizing efficiency, maintaining high performance, and achieving organizational goals in dynamic environments.

How does an Operations Team Leader typically support team members in overcoming workflow bottlenecks?

An Operations Team Leader plays a crucial role in identifying and addressing workflow bottlenecks by closely monitoring team performance and operational processes. They frequently facilitate open communication, encourage team members to share challenges, and implement process improvements to streamline tasks. Additionally, they provide hands-on guidance, delegate responsibilities effectively, and collaborate with other departments to ensure resources are allocated efficiently. By fostering a supportive environment, they help the team adapt to changes and maintain productivity.

What is a team leader's salary?

The salary of an Operations Team Leader typically ranges from $50,000 to $80,000 annually, depending on experience, industry, and location. Many roles also include benefits such as bonuses, health insurance, and opportunities for advancement.

What does an operations leader do?

An operations team leader oversees daily business activities, manages staff, and ensures efficient processes to meet organizational goals. They coordinate between departments, analyze performance metrics, and implement improvements, often using tools like project management software. Strong leadership, communication, and problem-solving skills are essential for success in this role.

Is operations a high paying job?

Operations Team Leaders typically earn salaries that are above average for managerial roles, with pay varying based on industry, experience, and location. In many organizations, they receive additional compensation such as bonuses or benefits, reflecting the importance of their role in managing processes and teams.

What is the difference between Operations Team Leader vs Operations Supervisor?

AspectOperations Team LeaderOperations Supervisor
CredentialsRelevant certifications (e.g., Lean, Six Sigma), experience in operationsSimilar certifications, often with supervisory experience
Work EnvironmentLeads teams in manufacturing, logistics, or service operationsOversees daily operations, manages staff, ensures process efficiency
Employer & Industry UsageCommon in manufacturing, logistics, retailUsed interchangeably in similar industries, sometimes as a higher role

The Operations Team Leader and Operations Supervisor roles often overlap in credentials and work environment, focusing on team management and process improvement. The main difference lies in scope: the Team Leader typically leads a specific team, while the Supervisor may oversee multiple teams or departments. Both roles are essential for maintaining operational efficiency in various industries.

What are Operations Team Leaders?

Operations Team Leaders are professionals responsible for overseeing the daily activities and performance of a team within an organization. Their main duties include managing workflows, ensuring productivity targets are met, training and supporting team members, and acting as a liaison between staff and upper management. They play a vital role in optimizing processes, resolving issues, and maintaining a high standard of service or product delivery. Operations Team Leaders are found in a variety of industries, including manufacturing, logistics, customer service, and more.
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Operations Team Leader jobs near you
Infographic showing various Operations Team Leader job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,139 per year, or $28 per hour.

Operations Team Leader

Answering Service Care

Robbinsville, NJ • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Join Answering Service Care 50 Years in Business: Where Excellence in Customer Engagement Meets Innovation.
Be a Leader in Customer Service Excellence:
Join Answering Service Care as an Operations Team Leader
At Answering Service Care, we're more than a business communication service-we're innovators in delivering exceptional customer experiences across diverse industries. Rooted in professionalism, adaptability, and forward-thinking, we're redefining service delivery to create lasting connections between businesses and their clients.
Our Mission:
To forge seamless, tailored communication solutions that nurture relationships and consistently exceed expectations. We're eager to connect with you if a passion for customer service and leadership drives you.
Operations Team Leader Role:
Empathize. Communicate. Resolve. Lead.
As a call center Operations Team Leader, you'll be a key player in ensuring our team thrives and delivers exceptional service. You'll lead by example, handle sensitive information with care, and uphold high professional standards, driving the success of our organization.
What You'll Do:
  • Oversee and Support Agents: Manage the floor, ensuring agents meet quality standards and feel empowered to succeed.
  • Resolve Problems: Provide guidance to agents in handling challenges, errors, and complaints during customer interactions.
  • Assist HR: Support the Human Resources team by facilitating walk-in applicants and onboarding processes when needed.
  • Monitor Quality: Assist in maintaining high-quality service by monitoring agents' performance and providing constructive feedback.
  • Reporting: To track performance and results, prepare and manage reports using database tools and word-processing software.

What We're Looking For:
  • Empathy: Display a friendly, caring, and understanding attitude with customers and team members.
  • Engagement: Maintain an energetic and positive demeanor to foster collaboration and productivity.
  • Problem-Solving: Tackle challenges with a proactive and solutions-oriented mindset.
  • Attention to Detail: Stay organized and maintain high standards for accuracy in all tasks.
  • Dependability: Exhibit reliability with strong attendance, punctuality, and flexibility (including weekend shifts).
  • Accountability: Set the standard for professionalism by holding yourself and your team accountable.
  • Self-Motivation: Stay driven to achieve company goals, particularly in service quality and operational efficiency.
  • Team Player: Collaborate effectively, contributing to a supportive and positive work culture.
  • Confidence and Creativity: Approach opportunities confidently and creatively to solve problems and inspire others.

Why Join Answering Service Care?
  • Leadership Impact: Play a pivotal role in shaping a high-performing, customer-focused team.
  • Professional Growth: Gain opportunities for learning, development, and career advancement.
  • Positive Culture: Thrive in a collaborative, forward-thinking work environment.
  • Flexibility: We offer full-time and part-time roles to suit your lifestyle, with opportunities to grow within our organization.

Compensation:
At Answering Service Care, we're thrilled to announce our aggressive pay structure. We believe in recognizing and rewarding hard work and dedication. That's why our starting wages are among the best in the industry:
  • Weekly Direct Deposit
  • NJ Hourly Rate: $22

We're committed to supporting our team members as they excel in their roles and contribute to our collective success.
Benefit Highlights:
  • Paid Training
  • Health/Dental/Vision & Term Life
  • PTO (Start earning on day one)
  • 401k
  • Employee Assistance Program (Free Training & Development Courses)
  • Childcare Reimbursement up to $375 a month
  • Gym membership reimbursement
  • Company sponsored snacks

Our Core Values:
  • Professionalism: We build trust through integrity, respect, and a commitment to excellence in every interaction.
  • Agility: As the business world evolves, we adapt to challenges and opportunities while staying focused on our clients' needs.
  • Innovation: By embracing cutting-edge solutions, we redefine customer experiences and create streamlined operations that set us apart.
  • Growth Opportunities: Your potential is limitless here. We offer tailored growth paths to help you achieve your professional aspirations.

We'd love to hear from you if you're ready to lead with purpose, inspire excellence, and grow in a supportive environment!
Apply now to start your journey as an Operations Team Leader with Answering Service Care-where your talent is valued and your potential is limitless.

Apply