Roundel
Roundel

60 Roundel Operations Team Leader Jobs Hiring Near You

Position Summary The Operations Team Leader supports the Operations and HR Director in advancing the organization's mission by ensuring efficient internal operations and effective human resources ...

CA$43 - CA$63/hr

Our Grande Prairie Lumber Mill has an immediate opening for an Operational Team Leader. The successful individual will be responsible for the safe and efficient coordination/supervision of team ...

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CA$43 - CA$63/hr

Our Grande Prairie Lumber Mill has an immediate opening for an Operational Team Leader. The successful individual will be responsible for the safe and efficient coordination/supervision of team ...

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Operations Team Leader

Granite City, IL ยท On-site

$76K - $95K/yr

... operations in a safe and environmentally compliant manner, within budget and according to customer needs. * Champions and Leads their Team in the SunCoke Visible Safety Program including Safety ...

Supervises a team that includes facility operators, seasonal employees, and contractors while focusing on safety, compliance, and operational excellence. Interviews, hires, establishes high ...

Operations Team Leader

Roanoke, VA ยท On-site

$73K/yr

As an Operations Team Lead, you'll be a Primo Brands Ambassador in the marketplace in order to leave a positive impression at every customer interaction to foster customer advocacy and create ...

Position Summary The Operations Team Leader supports the Operations and HR Director in advancing the organization's mission by ensuring efficient internal operations and effective human resources ...

Fulfillment Operations Team Leader

Minneapolis, MN ยท On-site

$24.25 - $41.25/hr

The role of a Fulfillment Operations Team Leader can provide you with theskills and experience of: * Guest service fundamentals and experience building a guest-firstculture on your team * Retail ...

The role of a Fulfillment Operations Team Leader can provide you with theskills and experience of: * Guest service fundamentals and experience building a guest-firstculture on your team * Retail ...

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Roundel Jobs Information

Operations Team Leader

Answering Service Care

Robbinsville, NJ โ€ข On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Join Answering Service Care 50 Years in Business: Where Excellence in Customer Engagement Meets Innovation.
Be a Leader in Customer Service Excellence:
Join Answering Service Care as an Operations Team Leader
At Answering Service Care, we're more than a business communication service-we're innovators in delivering exceptional customer experiences across diverse industries. Rooted in professionalism, adaptability, and forward-thinking, we're redefining service delivery to create lasting connections between businesses and their clients.
Our Mission:
To forge seamless, tailored communication solutions that nurture relationships and consistently exceed expectations. We're eager to connect with you if a passion for customer service and leadership drives you.
Operations Team Leader Role:
Empathize. Communicate. Resolve. Lead.
As a call center Operations Team Leader, you'll be a key player in ensuring our team thrives and delivers exceptional service. You'll lead by example, handle sensitive information with care, and uphold high professional standards, driving the success of our organization.
What You'll Do:
  • Oversee and Support Agents: Manage the floor, ensuring agents meet quality standards and feel empowered to succeed.
  • Resolve Problems: Provide guidance to agents in handling challenges, errors, and complaints during customer interactions.
  • Assist HR: Support the Human Resources team by facilitating walk-in applicants and onboarding processes when needed.
  • Monitor Quality: Assist in maintaining high-quality service by monitoring agents' performance and providing constructive feedback.
  • Reporting: To track performance and results, prepare and manage reports using database tools and word-processing software.

What We're Looking For:
  • Empathy: Display a friendly, caring, and understanding attitude with customers and team members.
  • Engagement: Maintain an energetic and positive demeanor to foster collaboration and productivity.
  • Problem-Solving: Tackle challenges with a proactive and solutions-oriented mindset.
  • Attention to Detail: Stay organized and maintain high standards for accuracy in all tasks.
  • Dependability: Exhibit reliability with strong attendance, punctuality, and flexibility (including weekend shifts).
  • Accountability: Set the standard for professionalism by holding yourself and your team accountable.
  • Self-Motivation: Stay driven to achieve company goals, particularly in service quality and operational efficiency.
  • Team Player: Collaborate effectively, contributing to a supportive and positive work culture.
  • Confidence and Creativity: Approach opportunities confidently and creatively to solve problems and inspire others.

Why Join Answering Service Care?
  • Leadership Impact: Play a pivotal role in shaping a high-performing, customer-focused team.
  • Professional Growth: Gain opportunities for learning, development, and career advancement.
  • Positive Culture: Thrive in a collaborative, forward-thinking work environment.
  • Flexibility: We offer full-time and part-time roles to suit your lifestyle, with opportunities to grow within our organization.

Compensation:
At Answering Service Care, we're thrilled to announce our aggressive pay structure. We believe in recognizing and rewarding hard work and dedication. That's why our starting wages are among the best in the industry:
  • Weekly Direct Deposit
  • NJ Hourly Rate: $22

We're committed to supporting our team members as they excel in their roles and contribute to our collective success.
Benefit Highlights:
  • Paid Training
  • Health/Dental/Vision & Term Life
  • PTO (Start earning on day one)
  • 401k
  • Employee Assistance Program (Free Training & Development Courses)
  • Childcare Reimbursement up to $375 a month
  • Gym membership reimbursement
  • Company sponsored snacks

Our Core Values:
  • Professionalism: We build trust through integrity, respect, and a commitment to excellence in every interaction.
  • Agility: As the business world evolves, we adapt to challenges and opportunities while staying focused on our clients' needs.
  • Innovation: By embracing cutting-edge solutions, we redefine customer experiences and create streamlined operations that set us apart.
  • Growth Opportunities: Your potential is limitless here. We offer tailored growth paths to help you achieve your professional aspirations.

We'd love to hear from you if you're ready to lead with purpose, inspire excellence, and grow in a supportive environment!
Apply now to start your journey as an Operations Team Leader with Answering Service Care-where your talent is valued and your potential is limitless.