About DUFFY'S SPORTS GRILL
Sourced by ZipRecruiter
Industry
Restaurants
Company size
1,001 - 5,000 Employees
Headquarters location
Lake Worth, FL, US
Year founded
1985
Duffy's Sports Grill rating
5.6
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Reports to: General Manager/Regional ManagerJob Summary: In the absence of the salaried Manager, the Key Hourly ensures adherence to Duffy's brand standards, employment policies, health and safety standards and financial performance. Major Areas of Responsibility: Monitors all restaurant operations and conditions to ensure the quality of the product and guest services. This includes employee job performance; food and labor costs, operation of restaurant equipment; food and beverage preparation, storage, and presentation; food and beverage service; cash transactions, comps, or voids, and amounts of cash in drawers.
Analyze data to make operational decisions or activities.Direct organizational operations, projects, or services.Direct sales, marketing, or customer service activities.Prepare staff floor plan or work assignments.Monitor performance of staff. Provide basic information to guests.Document events in the manager's log.Operates a computer and associated software (MS Office, internet) and computerized cash register. When needed, may perform the duties of a server, expediter, bartender, line cook, dishwasher busser, or food runner.Maintain a positive and professional approach to coworkers and customers.Strong MVP Program knowledge
duffysmvp.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Key Holder?
A: To succeed as a Key Holder, one should possess technical skills such as proficiency in point-of-sale systems, inventory management, and cash handling procedures. Additionally, strong soft skills like excellent communication, problem-solving, and leadership abilities are crucial, as Key Holders often oversee daily store operations and manage teams. These strengths enable Key Holders to effectively manage store performance, resolve issues, and develop their leadership skills, ultimately supporting career growth and advancement within the organization.
Q: What is the career path for a Key Holder?
A: A Key Holder typically starts as an entry-level retail sales associate, progressing to a Key Holder role where they are responsible for opening and closing the store, managing cash handling, and supervising other sales associates. As they gain experience, they may move into mid-level roles such as Assistant Manager or Department Manager, where they develop leadership and operational skills, and eventually, into senior roles like Store Manager or District Manager, where they oversee multiple locations and drive business growth. Key Holders can also leverage their retail experience to transition into related fields like operations management, human resources, or even entrepreneurship, offering a wide range of long-term career prospects.
