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Retail Key Holder Jobs (NOW HIRING)

AllStar Elite

Key Holder

Miami, FL · On-site

$15.50 - $17/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

All Star Elite, LLC

Key Holder

Grapevine, TX · On-site

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

All Star Elite, LLC

Key Holder

Louisville, KY · On-site

$12 - $14/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

All Star Elite, LLC

Key Holder

Houston, TX · On-site

$13.50 - $15/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

All Star Elite, LLC

Key Holder

Nashville, TN · On-site

$14.50 - $16/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

All Star Elite, LLC

Key Holder

East Rutherford, NJ · On-site

$16.50 - $18/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

Up Against The Wall

Key Holder

Las Vegas, NV · On-site

$16 - $17/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

All Star Elite, LLC

Key Holder

West Palm Beach, FL · On-site

$15.50 - $17/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

AllStar Elite

Key Holder

Honolulu, HI · On-site

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

All Star Elite, LLC

Key Holder

Southaven, MS · On-site

$15.50 - $17/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

All Star Elite

Key Holder

Pooler, GA · On-site

$13 - $14/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

Tailored Brands

Retail Key Holder

Humble, TX · On-site

$12.75 - $16.75/hr

Retail Key Holder Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices.

Watson Luxe

Key Holder

Dallas, TX · On-site

$13.50 - $15/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

Tailored Brands

Retail Key Holder

Austin, TX · On-site

$15.25 - $20.25/hr

Retail Key Holder Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices.

Watson Luxe

Key Holder

Las Vegas, NV · On-site

$16 - $17/hr

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the ...

Tailored Brands

Retail Key Holder

Charlotte, NC · On-site

$13.75 - $18.25/hr

Retail Key Holder Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices.

Tailored Brands

Retail Key Holder

Brooklyn Center, MN · On-site

$14.85 - $19.31/hr

Retail Key Holder Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices.

Tailored Brands

Retail Key Holder

Somerville, MA · On-site

$19.42 - $25.25/hr

Retail Key Holder Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices.

Tailored Brands

Retail Key Holder

Springdale, OH · On-site

$14.85 - $19.31/hr

Retail Key Holder Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices.

Tailored Brands

Retail Key Holder

Evergreen Park, IL · On-site

$19.42 - $25.25/hr

Retail Key Holder Reports to Store Manager: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices.

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How much do retail key holder jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for retail key holder in the United States is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.75 per hour, depending on experience, location, and employer.

What are Retail Key Holders?

Retail Key Holders are employees in a retail store who are entrusted with keys to the store, giving them responsibilities such as opening and closing the store, handling cash, and overseeing daily operations. They often assist in supervising staff, providing customer service, and ensuring store policies are followed. Key Holders may also be responsible for managing inventory, addressing customer concerns, and acting as a point of contact for store management when supervisors are absent. This role typically requires strong organizational and leadership skills, as well as experience in retail environments.

What Is a Retail Key Holder

A retail key holder is in charge of opening and closing a retail store. You also perform day-to-day operational duties like helping both cashiers and customers as needed. From open to close, you supervise the after-hours cleaning staff and set the alarm before leaving. You are often a manager who is third in line after the assistant manager. Customer service and supervisory skills are vital for this career, and you need to have on-the-job experience working in retail or customer service. Qualifications begin with a high school diploma.

What is the difference between Retail Key Holder vs Retail Associate?

AspectRetail Key HolderRetail Associate
ResponsibilitiesOpening/closing store, supervising staff, handling cashAssisting customers, stocking shelves, processing transactions
CredentialsHigh school diploma, experience in retailHigh school diploma or equivalent, entry-level
Work EnvironmentRetail store, supervisory roleRetail store, customer service focus
Employer UsageStores requiring shift leadershipEntry-level retail positions

The Retail Key Holder typically has additional responsibilities like opening and closing the store and supervising staff, whereas a Retail Associate focuses on customer service and sales. The Key Holder role often requires more experience but shares similar credentials. Both roles are essential in retail operations, with the Key Holder serving as a supervisory figure and the Associate as a frontline worker.

What are some common challenges faced by Retail Key Holders, and how can they effectively manage them?

Retail Key Holders often balance customer service duties with supervisory responsibilities, such as opening and closing the store, handling cash, and leading the team during shifts. A common challenge is managing unexpected situations, like staff shortages or high customer volume, while maintaining store standards. Successful Key Holders stay adaptable, communicate clearly with team members, and use problem-solving skills to address issues promptly. Building strong relationships with staff and staying organized can make managing these challenges much smoother.

What are the key skills and qualifications needed to thrive as a Retail Key Holder, and why are they important?

To thrive as a Retail Key Holder, you need strong customer service skills, basic retail operations knowledge, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes loss prevention protocols is important. Leadership, reliability, and effective communication are standout soft skills for managing shifts and resolving issues. These skills are crucial for maintaining store security, ensuring smooth operations, and providing excellent customer experiences.
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Retail Key Holder jobs near you
Infographic showing various Retail Key Holder job openings in the United States as of May 2026, with employment types broken down into 46% Full Time, and 54% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,565 per year, or $16.6 per hour.

Key Holder

AllStar Elite

Miami, FL • On-site

$15.50 - $17/hr

Full-time

Posted 19 days ago

Job description

A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.

Key Holder Duties and Responsibilities

A Key Holder needs to carry out a number of duties to excel at their job. These responsibilities include:

  • Opening and closing the store every day
  • Managing the store’s security alarm system, including ensuring it’s in perfect condition, enabling it and disabling it when necessary
  • Storing and protecting the security alarm codes, changing them when necessary
  • Making sure that the store is always clean and properly organized
  • Assisting store cashiers at peak periods
  • Setting employee schedules
  • Attending to customer requests or inquiries in the store
  • Filling in for the store manager when required

Required Qualifications:

  • 1 year of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
  • Ability to work independently and with a team
  • Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
  • Demonstrated timeliness.