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Keyholder Goodwill Jobs (NOW HIRING)

Goodwill Industries Manasota Inc

Keyholder

Boca Raton, FL · On-site

$18.50/hr

As a Keyholder at Goodwill, you'll help lead daily store operations, ensuring a positive experience for customers, donors, and team members. You'll open and close the store, support team members ...

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How much do keyholder goodwill jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for keyholder goodwill in the United States is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.83 per hour, depending on experience, location, and employer.

What is Goodwill starting pay?

The starting pay for a Keyholder at Goodwill typically ranges from $12 to $15 per hour, depending on location and experience. This role often requires basic retail skills and may include additional benefits such as employee discounts and flexible schedules.

What are Keyholders at Goodwill?

Keyholders at Goodwill are employees who have additional responsibilities beyond regular sales associates, including opening and closing the store, handling cash deposits, and supervising staff during shifts. They often act as shift leaders, ensuring store operations run smoothly in the absence of management. Keyholders also assist with customer service, merchandising, and enforcing store policies. This role is a stepping stone to higher positions within Goodwill and requires trustworthiness and leadership skills.

What are job titles at Goodwill?

Common job titles at Goodwill include Keyholder, Sales Associate, Donation Attendant, Retail Associate, and Assistant Manager. These roles involve customer service, inventory management, and store operations, often requiring teamwork and basic retail skills.

What are some common challenges faced by a Keyholder at Goodwill, and how can they be effectively managed?

As a Keyholder at Goodwill, you may encounter challenges such as balancing opening or closing duties with customer service and supervising staff during busy periods. Managing cash handling and store security responsibilities can also be demanding, especially during shift changes or high-traffic times. Effective time management, clear communication with team members, and familiarity with store policies help address these challenges. Building strong relationships with your team and staying organized are key to ensuring smooth operations and a positive work environment.

What are the key skills and qualifications needed to thrive as a Keyholder at Goodwill, and why are they important?

To thrive as a Keyholder at Goodwill, you need experience in retail operations, basic cash handling, and supervisory skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store security procedures is typically required. Strong leadership, dependability, and effective communication skills help in managing staff and providing excellent customer service. These skills are vital for maintaining store operations, ensuring security, and upholding Goodwill’s mission and customer service standards.

What is the highest paying job at Goodwill?

The highest paying position at Goodwill is typically the Store Manager or District Manager role, which involves overseeing multiple store locations and managing staff. These roles often require leadership skills, experience in retail management, and sometimes relevant certifications, with salaries varying by location and experience.

What does a keyholder do at Goodwill?

A keyholder at Goodwill is responsible for opening and closing the store, managing daily operations, and supervising staff. They often handle cash register duties, ensure store policies are followed, and may assist with inventory management and customer service. This role typically requires leadership skills and reliability, with some positions requiring previous retail experience.

What is the difference between Keyholder Goodwill vs Retail Associate?

AspectKeyholder GoodwillRetail Associate
ResponsibilitiesOpening/closing store, supervising staff, cash handlingAssisting customers, stocking shelves, sales transactions
Required SkillsCustomer service, leadership, basic cash handlingCustomer service, teamwork, basic sales skills
Work EnvironmentSupervisory role in retail settingFrontline retail position in retail environment

The Keyholder Goodwill typically has supervisory responsibilities, including opening and closing the store and overseeing staff, while a Retail Associate focuses on customer service and sales. Both roles require strong communication skills and retail experience, but the Keyholder position involves more leadership duties. Understanding these differences helps job seekers find the right fit within the retail industry.

What job categories do people searching Keyholder Goodwill jobs look for? The top searched job categories for Keyholder Goodwill jobs are:
Keyholder Goodwill jobs near you
Infographic showing various Keyholder Goodwill job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,029 per year, or $15.4 per hour.
Keyholder/Shift Supervisor

Keyholder/Shift Supervisor

Goodwill Industries of Akron

Twinsburg, OH

$13.25 - $16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Goodwill Industries of Akron, OH is looking to hire a Keyholder/Shift Supervisor. Are you goal-oriented and looking for an opportunity to prove yourself? Are you a get-it-done type of person who is interested in the career development resources that the Goodwill has to offer? Do you want to serve your community while building your career? If so, please read on!

We offer great full-time benefits including medical insurance, vision, dental, prescription drug coverage, flexible spending accounts (FSA), short-term disability, long-term disability, critical illness coverage, accident insurance, holiday pay, vacation/sick leave (PTO), and a retirement savings plan. If this sounds like the opportunity for you, apply today!

ABOUT GOODWILL INDUSTRIES OF AKRON

Founded in Boston, MA in 1902 by Reverend Edgar J Helms, Goodwill has been providing opportunities for men and women across America and around the world ever since. Goodwill Industries of Akron was established in 1927 in a one-room salon at the corner of Howard and Furnace Streets as a branch of Goodwill Industries of Cleveland. Today, we continue to flourish as we serve Summit, Portage, Medina, Ashland, and Richland counties. Our mission is to help individuals prepare for, find, and retain employment.

In order to hire and retain employees who share our core values of commitment, teamwork, honesty, and customer service to carry forward this mission, we offer good benefits and opportunities for career development.

A DAY IN THE LIFE AS A KEYHOLDER/SHIFT SUPERVISOR

As a Keyholder/Shift Supervisor you operate the cash register and point of sale system accurately and efficiently. You perform opening and closing procedures, and make nightly cash deposits as needed. With attention to detail, you complete reports such as donation counts, readings, daily business statements, deposits, and cash drawer balances.

You inspect textiles, items, and goods to determine sale ability. You then sort, hang, tag, price, and prepare these items for resale throughout the day. You also help promote the development of service participants. You are committed to safety and help keep your work area clean and void of hazards as well as operate equipment with attention to safe operating procedures. You feel great about the vital role you play in supporting our mission of serving the community.

QUALIFICATIONS FOR AN ENTRY-LEVEL KEYHOLDER/SHIFT SUPERVISOR

  • Ability to lift and move up to 30 lbs.
  • Able to operate cash register, perform stock duties and provide customer service
  • Ability to drive and carry a valid driver's license and proof of insurance (preferred)
  • Basic mathematical skills

Previous supervisory experience in customer service with retail or food service experience is highly desirable. Are you self-motivated but also a team player? Are you able to work efficiently with an awareness of what is going on around you? Do you have excellent communication skills? Are you reliable? Do you have a positive attitude and take pride in your work? If so, then you might just be perfect for this position!

WORK SCHEDULE

You must be able to work a flexible schedule including weekends, evenings, and holidays as required.

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Goodwill Industries of Akron is an equal opportunity employer. Minorities/Females/Disability/Protected Veteran/Sexual Orientation/Gender Identity

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