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Keyholder Retail Jobs (NOW HIRING)

Sales Lead - Retail (Full-time)

Phoenix, AZ · On-site

$15 - $18.25/hr

Prior retail keyholder, retail supervisory, cash-handling, and customer service experience required * Strong merchandising skills a must * Must be able to work a flexible schedule, work weekends ...

Retail Sales Lead (Part-Time)

Chesterfield, MO · On-site

$14.75 - $18.25/hr

Prior retail keyholder, retail supervisory, cash-handling, and customer service experience * Strong merchandising skills * Must be able to work irregular schedules on weekdays, weekends, evenings ...

Retail Sales Lead (Part-Time)

Chesterfield, MO · On-site

$14.75 - $18.25/hr

Prior retail keyholder, retail supervisory, cash-handling, and customer service experience * Strong merchandising skills * Must be able to work irregular schedules on weekdays, weekends, evenings ...

Sales Lead - Retail (Full-time)

Phoenix, AZ · On-site

$15 - $18.25/hr

Prior retail keyholder, retail supervisory, cash-handling, and customer service experience required * Strong merchandising skills a must * Must be able to work a flexible schedule, work weekends ...

Retail Sales Lead (Part-Time)

Chesterfield, MO · On-site

$14.75 - $18.25/hr

Prior retail keyholder, retail supervisory, cash-handling, and customer service experience * Strong merchandising skills * Must be able to work irregular schedules on weekdays, weekends, evenings ...

Sales Lead - Retail (Full-time)

Phoenix, AZ · On-site

$15 - $18.25/hr

Prior retail keyholder, retail supervisory, cash-handling, and customer service experience required * Strong merchandising skills a must * Must be able to work a flexible schedule, work weekends ...

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Keyholder Retail information

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How much do keyholder retail jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for keyholder retail in the United States is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.83 per hour, depending on experience, location, and employer.

What is a keyholder retail?

Keyholder Retail employees are staff members in retail stores who are entrusted with the keys to the store and have additional responsibilities beyond those of regular sales associates. They often open or close the store, handle cash management, and may oversee operations in the absence of a manager. Keyholders are expected to demonstrate leadership, ensure store security, and provide excellent customer service. Their role is critical for smooth daily operations and maintaining store standards.

What are the key skills and qualifications needed to thrive as a keyholder in retail?

To thrive as a Keyholder in Retail, you need experience in retail operations, basic cash handling skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security protocols is typically required. Leadership, reliability, and strong communication are essential soft skills for managing shifts and guiding team members. These skills and qualities are vital to ensure smooth store operations, maintain security, and deliver excellent customer service when in charge.

What are some common challenges faced by keyholder retail employees, and how can they be managed effectively?

Keyholder Retail employees often encounter challenges such as balancing customer service duties with opening and closing responsibilities, managing cash handling procedures, and responding to unexpected issues like staff shortages or security concerns. To manage these effectively, strong organizational skills, clear communication, and the ability to remain calm under pressure are essential. Many keyholders find success by proactively planning their shifts, maintaining open lines of communication with store management, and staying up-to-date with store policies and procedures.

What is the difference between Keyholder Retail vs Sales Associate?

AspectKeyholder RetailSales Associate
CredentialsHigh school diploma, experience in retailHigh school diploma, entry-level
Work EnvironmentSupervisory role, opening/closing storeCustomer service, assisting shoppers
Employer UsageRetail stores, boutiques, department storesRetail stores, malls, specialty shops
Search IntentManagement, leadership, responsibilitiesCustomer service, sales, support

In summary, a Keyholder Retail typically has supervisory responsibilities and may open or close the store, while a Sales Associate focuses on customer service and sales support. Both roles are essential in retail environments but differ in scope and responsibilities.

What qualifications do you need to be a keyholder retail?

To be a retail keyholder, candidates typically need previous retail or customer service experience, strong communication skills, and reliability. Some employers may require a high school diploma or equivalent, and the ability to operate cash registers and basic store equipment. Leadership qualities and the ability to handle opening or closing responsibilities are also important.

What cities are hiring for Keyholder Retail jobs?

Cities with the most Keyholder Retail job openings:

What states have the most Keyholder Retail jobs?

States with the most job openings for Keyholder Retail jobs include:

What are popular job titles related to Keyholder Retail jobs?

For Keyholder Retail jobs, the most frequently searched job titles are:

Infographic showing various Keyholder Retail job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,029 per year, or $15.4 per hour.

Keyholder, Retail Stores

Newport Beach, CA • On-site

$19.50 - $20.50/hr

Part-time

Posted yesterday

New


Job description

Brixton is seeking an exceptional, service-minded, Keyholder who will be responsible for delivering an exceptional Brixton brand experience, building and maintaining customer relationships while leading the retail sales team, and achieving store sales goals.

This is a part-time, non-exempt role based out of Newport Beach, California, requiring availability for 4 days per week, 4-8 hours per shift, including at least one weekend day.

ESSENTIAL DUTIES & RESPONSIBILITIES

Customer Service: 

  • Cultivate and maintain a 100% customer-focused environment.
  • Demonstrate an optimistic, energetic presence while fostering team collaboration and building strong customer relationships to drive loyalty.
  • Ensure a compelling and engaging in-store experience by modeling exceptional customer service behaviors.
  • Lead by example in delivering effective selling techniques to enhance customer engagement and promote brand loyalty.
  • Oversee and model a seamless, efficient, and satisfying checkout experience at the cash wrap.
  • Consistently contribute to the store's success by driving results and remaining accountable to individual and team performance goals.

Operational Excellence

  • Hold store keys, with responsibility for opening and closing the store.
  • Accurately complete sales reporting, daily cash reconciliation, and bank deposits.
  • Maintain a clean, organized, and professional store environment by ensuring completion of all housekeeping tasks.
  • Demonstrate expert knowledge of all in-store systems and lead by example in their use.
  • Safeguard store assets through the consistent application and oversight of loss prevention protocols.

Product Expert 

  • Execute and uphold visual merchandising standards as directed to ensure premium product presentation.
  • Maintain a consistently recovered and customer-ready sales floor that aligns with Brixton brand expectations.
  • Process and implement all pricing updates, including markdowns, clearances, and transfers.
  • Manage merchandise flow from backroom to sales floor, ensuring timely replenishment.
  • Ensure team members are trained in proper fitting room techniques and provide accurate, brand-aligned fitting support.
  • Foster pride and enthusiasm in the product and store through consistent education and engagement.

KNOWLEDGE, SKILLS & ABILITIES

  • High school diploma or general education degree (GED) preferred.
  • Must be at least 18 years of age.
  • Preferably have previous retail and/or customer service experience.
  • Ability and flexibility to work nights, weekends, store openings & closings, and holidays due to store needs.
  • Energetic, positive and passionate about Brixton.
  • Strong communication, influencing and time management skills.
  • Ability to use a POS system - Shopify and Stocky.
  • Proven ability to provide a superior customer experience and drive customer loyalty.
  • Proven ability to assess talent and manage performance.

SALARY RANGE

The base pay for this position is between $19.50-20.50 per hour. In accordance with applicable state laws, the range provided is Brixton's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

Brixton LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.