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Keyholder Retail Jobs in Michigan (NOW HIRING)

Cherry Republic

Retail Keyholder

Charlevoix, MI · On-site

$16 - $17/hr

Cherry Republic's Retail Keyholder assists with the coordination of training staff, shipment of goods, arrangement of store layout, opening and closing procedures and providing overall support to the ...

Cherry Republic

Retail Keyholder

Charlevoix, MI · On-site

$16 - $17/hr

Cherry Republic's Retail Keyholder assists with the coordination of training staff, shipment of goods, arrangement of store layout, opening and closing procedures and providing overall support to the ...

Fossil Group

Keyholder

Auburn Hills, MI · On-site

$13.25 - $16.50/hr

This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.

GameStop

Retail Keyholder (Store 1648)

Eastpointe, MI · On-site

$13.25 - $17.50/hr

Retail Keyholder At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games ...

Pleasantrees

Keyholder

East Lansing, MI · On-site

$19/hr

The Keyholder sets the tone for the day, maintains the culture of the business, protects the ... Experience and Requirements● 2+ years of experience managing a fast-paced retail environment● ...

Express & Bonobos

Sales Associate Keyholder

Ann Arbor, MI

$14.75 - $16.75/hr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... The Part-Time Sales Associate Keyholder provides a great in-store shopping experience for our ...

Express & Bonobos

Sales Associate Keyholder

Lansing, MI

$15.25 - $17.25/hr

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... The Part-Time Sales Associate Keyholder provides a great in-store shopping experience for our ...

GameStop Inc

Retail Keyholder (Store 574)

Troy, MI

$13.75 - $18.25/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

GameStop

Retail Keyholder (Store 5829)

Marquette, MI · On-site

$14.25 - $19/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

GameStop Inc

Retail Keyholder (Store 0999)

Southfield, MI

$13.50 - $18/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

GameStop Inc

Retail Keyholder (Store 651)

Lansing, MI

$13.25 - $17.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales ...

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Keyholder Retail information

What is a keyholder retail?

Keyholder Retail employees are staff members in retail stores who are entrusted with the keys to the store and have additional responsibilities beyond those of regular sales associates. They often open or close the store, handle cash management, and may oversee operations in the absence of a manager. Keyholders are expected to demonstrate leadership, ensure store security, and provide excellent customer service. Their role is critical for smooth daily operations and maintaining store standards.

What are the key skills and qualifications needed to thrive as a keyholder in retail?

To thrive as a Keyholder in Retail, you need experience in retail operations, basic cash handling skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security protocols is typically required. Leadership, reliability, and strong communication are essential soft skills for managing shifts and guiding team members. These skills and qualities are vital to ensure smooth store operations, maintain security, and deliver excellent customer service when in charge.

What are some common challenges faced by keyholder retail employees, and how can they be managed effectively?

Keyholder Retail employees often encounter challenges such as balancing customer service duties with opening and closing responsibilities, managing cash handling procedures, and responding to unexpected issues like staff shortages or security concerns. To manage these effectively, strong organizational skills, clear communication, and the ability to remain calm under pressure are essential. Many keyholders find success by proactively planning their shifts, maintaining open lines of communication with store management, and staying up-to-date with store policies and procedures.

What is the difference between Keyholder Retail vs Sales Associate?

AspectKeyholder RetailSales Associate
CredentialsHigh school diploma, experience in retailHigh school diploma, entry-level
Work EnvironmentSupervisory role, opening/closing storeCustomer service, assisting shoppers
Employer UsageRetail stores, boutiques, department storesRetail stores, malls, specialty shops
Search IntentManagement, leadership, responsibilitiesCustomer service, sales, support

In summary, a Keyholder Retail typically has supervisory responsibilities and may open or close the store, while a Sales Associate focuses on customer service and sales support. Both roles are essential in retail environments but differ in scope and responsibilities.

What qualifications do you need to be a keyholder retail?

To be a retail keyholder, candidates typically need previous retail or customer service experience, strong communication skills, and reliability. Some employers may require a high school diploma or equivalent, and the ability to operate cash registers and basic store equipment. Leadership qualities and the ability to handle opening or closing responsibilities are also important.

What cities in Michigan are hiring for Keyholder Retail jobs?

Cities in Michigan with the most Keyholder Retail job openings:

Keyholder Retail jobs near you
Infographic showing various Keyholder Retail job openings in Michigan as of August 2026, with employment types broken down into 64% Full Time, 31% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Retail Keyholder

Charlevoix, MI • On-site

Cherry Republic
Retail • 201 - 500 employees
Learn more about Cherry Republicexternal

$16 - $17/hr

Full-time

Re-posted 25 days ago

Cherry Republic rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Title: Keyholder
Location: Charlevoix, MI

This is a seasonal position that will continue through December 2026.
Summary of Position:
Cherry Republic’s Retail Keyholder assists with the coordination of training staff, shipment of goods, arrangement of store layout, opening and closing procedures and providing overall support to the Retail Store / Management.
Essential Duties and Responsibilities:
Includes the following. As with any job, other duties may be assigned to you as appropriate.
  • To assist the Retail Management as directed while accomplishing operational and customer service-oriented tasks and responsibilities.
  • Supervise retail staff, including cashiers and other ambassadors working on the floor.
  • Continuous enforcement of Cherry Republic customer service expectations, leading by example.
  • Able to follow and enforce policy and procedures with a strong desire to provide quality customer service with a positive attitude.
  • Ensure merchandise is clean and ready to be displayed.
  • Maintain floor inventory, store should look full.
  • Ensure promotions are accurate and merchandised to company standards.
  • Manage the store and property when Manager is away, serve as a second set of eyes.
  • Assists with special events in store and companywide.
  • Cash Handling and Register Balancing – monitor sales staff daily when on the sales floor.
  • Continually work towards and supervise employees to monitor the appearance of Retail Store amp; Tasting Room and grounds.
  • Enforce Service from the Heart (SFTH), The Proven Process and training by customer service guidelines Able to apply company values to resolve issues.
  • Able to perform Ship from Store (SFTS) and Acumatica orders.
Supervisory Responsibilities
Serves as lead person for retail staff of 10 – 40 employees when Management and supervisor(s) are unavailable.
Skills You Need
  • Ability to complete tasks, meet deadlines and solve problems.
  • Excellent written and verbal skills.
  • Detail oriented and technically adept.
  • Strong attention to detail and ability to keep records and files organized.
  • Ability to multi-task various projects and staff members.
  • Understanding of Shopify, and basic email etiquette.
  • Able to deliver superior customer service.
  • Solid understanding of Cherry Republic’s culture.
  • Ability to work within a TEAM.

Qualifications for the Job -To perform this job successfully, you must be able to perform each essential Duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability you are required to possess.

Educational Requirements - High School Diploma or GED required, previous retail experience in a retail setting preferred.
Language Requirements- Ability to read. Ability to effectively present information and respond to questions from groups of clients, customers, managers and the general public.
Computer Skills – To perform this job successfully, you should have knowledge of our Point of Sale (POS) system including SFTS, mail order software (Acumatica).
Physical Requirements - Ability to be on foot for long periods of time walking on the sales floor with the stamina to stand stationary when using the POS system. Frequently lifting 25 lbs. or more throughout an 8-hour shift. Must be able to reach, bend, crouch, and use a ladder and tools to create displays. Frequent bagging and gift boxing when cashiering. Occasional outside maintenance is required (i.e. snow shoveling, sweeping).
Reasoning Ability - Ability to communicate accurately, timely, and thoroughly to customers and staff.
Your Work Environment
The work environment characteristics described here are representative of those you would encounter while performing the essential functions of this job. Should you have a disability, the company may make reasonable accommodations to allow you to perform the essential functions. Retail store associates should maintain a flexible schedule and be available when needed at the store. Should be able to lift up to 25lbs and stand for long periods of time. Shoveling snow in winter, climb ladder when necessary to a height of 12'.

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