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Luxury Keyholder Jobs (NOW HIRING)

Fashionphile

Luxury Retail Keyholder

Lehi, UT · On-site

$17/hr

As a Keyholder, you will be responsible for operating the Lehi Salon location, ensuring store ... Creating and upholding best in class luxury experience for procuring goods from clients and ...

Fashionphile

Luxury Retail Keyholder

Lehi, UT

As a Keyholder, you will be responsible for operating the Lehi Salon location, ensuring store ... Creating and upholding best in class luxury experience for procuring goods from clients and ...

FASHIONPHILE

Luxury Retail Keyholder

Lehi, UT

$17/hr

As a Keyholder, you will be responsible for operating the Lehi Salon location, ensuring store ... Creating and upholding best in class luxury experience for procuring goods from clients and ...

FASHIONPHILE

Luxury Retail Keyholder

Lehi, UT · On-site

$17/hr

As a Keyholder, you will be responsible for operating the Lehi Salon location, ensuring store ... Creating and upholding best in class luxury experience for procuring goods from clients and ...

Ana Luisa

Keyholder - FT

King Of Prussia, PA · On-site

$19 - $21/hr

Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry.The Role The Keyholder serves as a brand ambassador and leadership ...

Ana Luisa

Keyholder - FT

King Of Prussia, PA · On-site

$19 - $21/hr

Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry. The Role The Keyholder serves as a brand ambassador and leadership ...

Ana Luisa

FT Keyholder

Garden City, NY · On-site

Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry. The Role The Keyholder serves as a brand ambassador and leadership ...

Ana Luisa

FT Keyholder

Garden City, NY · On-site

$23 - $25/hr

Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry.The Role The Keyholder serves as a brand ambassador and leadership ...

Style Encore

Keyholder

Exton, PA

$18/hr

Join Our Management Team as a & Luxury Goods Buyer Are you passionate about fashion, luxury goods ... As Keyholder, you'll play a key role in ensuring smooth daily operations while curating an ...

MCM Worldwide

Keyholder

Honolulu, HI

$13.75 - $17.25/hr

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the ... As a Keyholder, you will be an integral part of MCM's retail leadership team. The Keyholder ...

MCM Worldwide

Keyholder

Aventura, FL · On-site

$13.50 - $16.75/hr

Our Brand: MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude ... As a Keyholder, you will be an integral part of MCM's retail leadership team. The Keyholder ...

MCM Worldwide

Keyholder

Manhattan, NY · On-site

$15.25 - $19.25/hr

Our Brand: MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude ... As a Keyholder, you will be an integral part of MCM's retail leadership team. The Keyholder ...

MCM Worldwide

Keyholder

Santa Clara, CA · On-site

$16.50 - $20.50/hr

Our Brand: MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude ... As a Keyholder, you will be an integral part of MCM's retail leadership team. The Keyholder ...

MCM Worldwide

Keyholder

Los Angeles, CA

$15 - $18.75/hr

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the ... As a Keyholder, you will be an integral part of MCM's retail leadership team. The Keyholder ...

MCM Worldwide

Keyholder

Aventura, FL

$13.50 - $16.75/hr

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the ... As a Keyholder, you will be an integral part of MCM's retail leadership team. The Keyholder ...

MCM Worldwide

Keyholder

Santa Clara, CA

$16.50 - $20.50/hr

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the ... As a Keyholder, you will be an integral part of MCM's retail leadership team. The Keyholder ...

MCM Worldwide

Keyholder

Dallas, TX

$13 - $16.25/hr

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the ... As a Keyholder, you will be an integral part of MCM's retail leadership team. The Keyholder ...

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Luxury Keyholder information

What is a luxury keyholder?

Luxury keyholders are retail professionals who work in high-end stores, responsible for store operations, customer service, and often holding the keys to open or close the store. They act as a bridge between sales associates and management, ensuring smooth daily operations and exceptional customer experiences. In addition to selling luxury products, keyholders may supervise staff, handle cash management, and resolve customer issues. Their role requires strong leadership skills, attention to detail, and a deep understanding of the luxury brand they represent.

How does a luxury keyholder typically collaborate with sales associates and management to ensure a seamless customer experience?

As a Luxury Keyholder, you play a pivotal role in bridging communication between the sales team and management. You are responsible for opening and closing the store, supporting associates on the sales floor, and stepping in to resolve client issues or process high-value transactions. Effective collaboration involves leading by example, providing coaching and feedback to team members, and communicating client preferences or concerns to management. This teamwork ensures that luxury service standards are consistently upheld and that customers receive a personalized, high-touch experience.

What are the key skills and qualifications needed to thrive as a luxury keyholder, and why are they important?

To thrive as a Luxury Keyholder, you need strong retail sales experience, leadership abilities, and a deep understanding of luxury brand standards, often supported by prior roles in high-end retail. Familiarity with POS systems, inventory management software, and security protocols is typically required. Exceptional customer service, attention to detail, and effective communication are crucial soft skills for building client relationships and leading teams. These skills ensure a seamless customer experience, drive sales, and uphold the brand's reputation in a competitive luxury market.

What is the difference between Luxury Keyholder vs Retail Associate?

AspectLuxury KeyholderRetail Associate
CredentialsCustomer service skills, experience in luxury retailCustomer service skills, basic retail experience
Work EnvironmentHigh-end boutiques, luxury storesVarious retail stores, malls
Employer & IndustryLuxury brands, high-end retailGeneral retail companies
Search & Comparison IntentLuxury retail, keyholder rolesRetail jobs, sales associate roles

The main difference between a Luxury Keyholder and a Retail Associate lies in their responsibilities and work environment. Luxury Keyholders typically work in high-end boutiques, handling store opening/closing and maintaining brand standards, requiring experience in luxury retail. Retail Associates work across various retail settings, focusing on sales and customer service. Both roles require strong customer service skills, but Luxury Keyholders often have additional responsibilities related to store security and management support.

Is a luxury keyholder an entry level job?

A luxury keyholder position is typically considered an entry-level role in retail or luxury brand environments. It often requires strong customer service skills, a professional appearance, and sometimes previous retail experience, but formal certifications are uncommon. Advancement opportunities may include supervisory or management roles.

What states have the most Luxury Keyholder jobs?

States with the most job openings for Luxury Keyholder jobs include:

Luxury Keyholder jobs near you

OMEGA Luxury Timepieces - Keyholder - SoHo

Manhattan, NY • On-site

Swatch Group
See more jobs at Swatch Groupexternal

$24 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

The company
OMEGA is a company of the Swatch Group, the world's leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women's watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA's reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry's highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.
Job description
Ideal candidate will have relevant luxury retail sales experience and Keyholder or supervisory background. This position must possess exceptional customer service skills and a demeanor that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces and looking to become an essential member of our team. The applicant of choice should have a proven track record of longevity with prior luxury employers.
The Luxury Keyholder assists in leading retail operations, helps manage selling and supervises staff. He/she must possess the ability to build revenue and operational excellence.
Profile
  • Must possess excellent computer skills such as; Using operating systems (Windows, SAP, Cegid and emailing (Microsoft Outlook).
  • Perform opening and/ or closing Boutique procedures
  • Will liaise with Store Manager and Assistant Manager and demonstrate leadership capabilities in their absence and while on the sales floor with entire
  • Demonstrate a deep knowledge of all of our unique and impeccable range of products and their distinctive characteristics
  • Cultivate enduring relationships with clients by providing memorable experiences which enlighten and provide insights into the ancestry of OMEGA
  • Utilize our expansive training techniques to engage, inform and retain a gratified and loyal client base

Professional requirements
  • MUST possess 3 years of Luxury retail Sales/Keyholder experience, preferably in the timepiece or fine jewelry field
  • Demonstrates leadership qualities in as much as always representing the Manager's vision and ensures that policies and procedures are upheld at all times.
  • impressive selling capabilities and notable customer service skills
  • Elevated ability to communicate effectively both written and orally
  • Robust adaptability to learn the technical aspects of our company collection of timepieces
  • Ability and willingness to train others in various areas of the business
  • Talented negotiation prowess
  • Passion for the art of selling
  • Must be able to work flexible schedule throughout the week

Rate of Pay $24-$29 per hour + Commission
Benefits Program
The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.
  • Excellent health, dental and vision insurance (employee and dependents are eligible 1 st of the month following 30 days; generous employer contribution)
  • Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
  • Company paid life insurance and Long Term Disability
  • 18 PTO days per year, 23 PTO after 5 years
  • 7 days per year extended paid time for medical, parental and military leave
  • Holiday pay
  • Voluntary FSA, STD, Accident/Hospital Indemnity insurance
  • Employee product discount
  • Transitchek Program - Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
  • Internal transfer and growth potential
  • $500 Employee Referral Bonuses
  • Free parking (if applicable)

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