Retail Key Holder
Cabazon, CA · On-site
$19.67/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Cabazon, CA · On-site
$19.67/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Johnson Creek, WI · On-site
$16.94/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Johnson Creek, WI · On-site
$16.94/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Colorado Springs, CO · On-site
$18.03/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Colorado Springs, CO · On-site
$18.03/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Philadelphia, PA · On-site
$16.39/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Philadelphia, PA · On-site
$16.39/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Levittown, NY · On-site
$19.67/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Levittown, NY · On-site
$19.67/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Las Vegas, NV · On-site
$15.85/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Las Vegas, NV · On-site
$15.85/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Midland, TX · On-site
$15.86/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Midland, TX · On-site
$15.86/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
$13.07/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
$13.07/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Howell, MI · On-site
$16.39/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Howell, MI · On-site
$16.39/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Barboursville, WV · On-site
$15.30/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Barboursville, WV · On-site
$15.30/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Wethersfield, CT · On-site
$19.12/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Wethersfield, CT · On-site
$19.12/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
San Leandro, CA · On-site
$19.40/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
San Leandro, CA · On-site
$19.40/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Highland Heights, OH · On-site
$15.57/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Highland Heights, OH · On-site
$15.57/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Tulsa, OK · On-site
$16.39/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Tulsa, OK · On-site
$16.39/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Coon Rapids, MN · On-site
$17.48/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Coon Rapids, MN · On-site
$17.48/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Foley, AL · On-site
$16.39/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Foley, AL · On-site
$16.39/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Las Vegas, NV · On-site
$15.85/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Las Vegas, NV · On-site
$15.85/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
San Antonio, TX · On-site
$16.39/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
San Antonio, TX · On-site
$16.39/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
North Olmsted, OH · On-site
$15.12/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
North Olmsted, OH · On-site
$15.12/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Albuquerque, NM · On-site
$17.48/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder
Albuquerque, NM · On-site
$17.48/hr
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional ...
Retail Key Holder information
See salary details
$10.82 - $11.76
2% of jobs
$11.76 - $12.70
2% of jobs
$12.70 - $13.64
8% of jobs
$14.33 is the 25th percentile. Wages below this are outliers.
$13.64 - $14.58
17% of jobs
$14.58 - $15.52
11% of jobs
The median wage is $16.11 / hr.
$15.52 - $16.46
16% of jobs
$16.46 - $17.40
8% of jobs
$17.40 - $18.33
6% of jobs
$18.60 is the 75th percentile. Wages above this are outliers.
$18.33 - $19.27
16% of jobs
$19.27 - $20.21
9% of jobs
$20.21 - $21.15
4% of jobs
$10
$16
$21
How much do retail key holder jobs pay per hour?
As of Jun 7, 2026, the average hourly pay for retail key holder in the United States is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.75 per hour, depending on experience, location, and employer.
What are Retail Key Holders?
Retail Key Holders are employees in a retail store who are entrusted with keys to the store, giving them responsibilities such as opening and closing the store, handling cash, and overseeing daily operations. They often assist in supervising staff, providing customer service, and ensuring store policies are followed. Key Holders may also be responsible for managing inventory, addressing customer concerns, and acting as a point of contact for store management when supervisors are absent. This role typically requires strong organizational and leadership skills, as well as experience in retail environments.
What Is a Retail Key Holder
A retail key holder is in charge of opening and closing a retail store. You also perform day-to-day operational duties like helping both cashiers and customers as needed. From open to close, you supervise the after-hours cleaning staff and set the alarm before leaving. You are often a manager who is third in line after the assistant manager. Customer service and supervisory skills are vital for this career, and you need to have on-the-job experience working in retail or customer service. Qualifications begin with a high school diploma.
What is the difference between Retail Key Holder vs Retail Associate?
| Aspect | Retail Key Holder | Retail Associate |
|---|---|---|
| Responsibilities | Opening/closing store, supervising staff, handling cash | Assisting customers, stocking shelves, processing transactions |
| Credentials | High school diploma, experience in retail | High school diploma or equivalent, entry-level |
| Work Environment | Retail store, supervisory role | Retail store, customer service focus |
| Employer Usage | Stores requiring shift leadership | Entry-level retail positions |
The Retail Key Holder typically has additional responsibilities like opening and closing the store and supervising staff, whereas a Retail Associate focuses on customer service and sales. The Key Holder role often requires more experience but shares similar credentials. Both roles are essential in retail operations, with the Key Holder serving as a supervisory figure and the Associate as a frontline worker.
What are some common challenges faced by Retail Key Holders, and how can they effectively manage them?
Retail Key Holders often balance customer service duties with supervisory responsibilities, such as opening and closing the store, handling cash, and leading the team during shifts. A common challenge is managing unexpected situations, like staff shortages or high customer volume, while maintaining store standards. Successful Key Holders stay adaptable, communicate clearly with team members, and use problem-solving skills to address issues promptly. Building strong relationships with staff and staying organized can make managing these challenges much smoother.
What are the key skills and qualifications needed to thrive as a Retail Key Holder, and why are they important?
To thrive as a Retail Key Holder, you need strong customer service skills, basic retail operations knowledge, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes loss prevention protocols is important. Leadership, reliability, and effective communication are standout soft skills for managing shifts and resolving issues. These skills are crucial for maintaining store security, ensuring smooth operations, and providing excellent customer experiences.
More about Retail Key Holder jobs
What cities are hiring for Retail Key Holder jobs? Cities with the most Retail Key Holder job openings:
Who are the top companies hiring for Retail Key Holder jobs? The top employers for Retail Key Holder jobs are:
What states have the most Retail Key Holder jobs? States with the most job openings for Retail Key Holder jobs include:
What job categories do people searching Retail Key Holder jobs look for? The top searched job categories for Retail Key Holder jobs are:
What are popular job titles related to Retail Key Holder jobs? For Retail Key Holder jobs, the most frequently searched job titles are:
Skechers rating
6.5
Based on 163 frontline employees who took The Breakroom Quiz
32nd of 55 rated fashion and textile manufacturers
Job description
WHO WE ARE:
Headquartered in Southern California, Skechers-the Comfort Technology Company®-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.
ABOUT THE ROLE:
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to thrive within the Skechers global brand.
COMPENSATION RATE
STARTING RATE: $19.67
HOURLY RANGE: $19.67-$20.87
BENEFIT HIGHLIGHTS:
WHAT YOU WILL DO:
WHAT WE NEED FROM YOU:
REQUIREMENTS:
Step into your next retail career with Skechers!
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
Headquartered in Southern California, Skechers-the Comfort Technology Company®-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.
ABOUT THE ROLE:
As a Key Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to thrive within the Skechers global brand.
COMPENSATION RATE
STARTING RATE: $19.67
HOURLY RANGE: $19.67-$20.87
BENEFIT HIGHLIGHTS:
- Competitive pay with regular increases.
- Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).
- Flexible schedules to support work-life balance.
- On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
- Opportunities for career advancement in Retail Management with a global brand like Skechers.
- Additional Benefits & Perks to be reviewed during the interview process.
WHAT YOU WILL DO:
- Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
- Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
- Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
- Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
- Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
- Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
- Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.
WHAT WE NEED FROM YOU:
- Ability to work a varied schedule, including evenings, weekends, and holidays.
- Problem solving skills to resolve any issues that may arise in-store.
- Highly organized to manage inventory, staffing, and other operational tasks.
- Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
- Comfortable mentoring team members and communicating with all levels of the store team.
- Acts with a sense of confidentiality and urgency.
REQUIREMENTS:
- High school diploma or equivalent preferred but not required.
- Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
- Sales skills to drive revenue growth and meet targets.
- Excellent communication skills in written, verbal and interpersonal skills.
- Must be at least 18 years of age at time of application.
Step into your next retail career with Skechers!
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
About Skechers
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Manhattan Beach, CA, US
Year founded
1992