Restaurant Host - Brabo Restaurant

Davidson Hospitality Group

Alexandria, VA

Expired: December 14, 2022 Applications are no longer accepted.

Full-Time

Property Info
Lux Boutique Hotel in Alexandria

Come enjoy being employed in the best small boutique property in Alexandria. If you feel that hospitality is in your blood and are looking for a fun, upscale environment then the Lorien is the place to choose. We welcome your individuality and creative spark to help us take care of our guests.

Position Info

The Restaurant Supervisor assists the Outlet Manager with training and development of staff as well as serving, bussing, hosting, and expediting. Resolves team member and guest-related issues. Uses proper cash handling and accounting procedures. Experience in hosting, waiting, and cashiering is preferred. Must possess working knowledge of computers, POS systems, and cash handling.

QUALIFICATIONS:

· Read, write and speak English fluently.

· Prefer experience in hosting, waiting, and cashiering.

· Food/Beverage Service Worker Permit, where applicable.

· Ability to communicate effectively with the public and other employees.

· Meet minimum age requirement of jurisdiction.

· Working knowledge of computer terminal and cash register operation.

· Requires 6th grade math level.

· Requires 8th grade language level.

· Requires 8th grade reasoning level.

· No employee will pose a direct threat to the health/safety of self or others.

PERFORMANCE STANDARDS:

· CUSTOMER SERVICE: Maintain customer satisfaction as the driving philosophy of the F&B department. Personally demonstrate a commitment to customer service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure customer satisfaction. Ensure your staff, including all new hires, are trained to meet standards. Empower staff to deliver customer service by encouraging and rewarding responsive guest assistance. Level of service provided to guests in all outlets meets or exceeds customer expectations. Ensure that consistency of service and standards are met.

· FINANCIAL: Manage department within budget. Accurately forecast revenues/expenses. Assist in preparing annual departmental budget that accurately reflects the department’s operations plan. Anticipate revenue/cost problems and report discrepancies to Restaurant Manager/F&B Director. Assist hotel staff with accounting related issues. Analyze financial and operating information on an ongoing basis in order to adjust labor, supplies, materials and other costs to achieve budget. Ensure department staff is trained in control procedures as outlined by Internal Audit, and that these procedures are consistently followed.

· PEOPLE: Manage people according to Davidson’s values. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, pay and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs. Help to develop management talent by acting as a mentor for direct reports. Resolve employee grievances fairly.

About Us

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Three Tiers of Medical Coverage
24/7 Healthcare Concierge
24/7 Teledoc service
Maternity Program
Cancer Program
Free Maintenance Medications
Vision Insurance
Dental Insurance
Company Paid Life Insurance, Long Term Disability, and Short-Term Disability
Life Insurance Buy Ups
Short Term Disability Buy-Up
Critical Illness
Accident Insurance
Hospital Indemnity
Home and Auto insurance
Legal Assistance
Pet Insurance
Hotel Discounts
Tuition Reimbursement
EAP Program
Emergency Travel Assistance
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Team Member Service Awards

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.