Restaurant Manager - Chicago, IL

Cooper's Hawk Winery and Restaurants -

Cooper’s Hawk Winery & Restaurants is a modern casual Napa-inspired full-service restaurant with a scratch kitchen, full bar, winery-inspired private event space and an artisan retail market. We currently have 49 locations in 10 states throughout the U.S.  We are home to the largest wine club in the country with over 500,000 Wine Club Members!  We are a lifestyle brand centered around wine and focused on creating memorable moments that enrich lives.

Our Restaurant Managers help facilitate one of our key values, “We Are Different.”  Not only do they manage our full-service dining room and bar, but they also oversee our Napa-style Tasting Room and retail operations.  Our Restaurant Managers ensure we are delivering gracious hospitality in all areas of Cooper’s Hawk, while delivering the highest quality food from our scratch kitchen.  Our Restaurant Managers lead, coach and inspire their team members to do just the same.

Please know we are adhering to the recommendations of the CDC and local public health authorities. We are fully committed to the safety and well-being of our guests and team members. In addition to our current industry-leading health and safety practices, we have added additional measures to promote a safe and clean experience for our valued guests, employees, and the community at large. We will continue to closely monitor information from the Centers for Disease Control and Prevention, the World Health Organization, and local governments for updated guidelines.

Requirements:

Must represent Cooper’s Hawk Visions and Values

Loves people and guest service!

Has a passion for food and wine and dedication to quality

Management experience in a high volume restaurant environment, preferred

Oversees daily operations and ensures outstanding services within our dining room, bar, Tasting Room and host stand areas

Leads the restaurant team to execute Cooper’s Hawk policies and procedures

Recruits, interviews, hires, trains, schedules, supervises, coaches and inspires all front of house team members for location

Orchestrates and schedules restaurant team members as needed throughout all shifts

Coaches a team-based service approach throughout the restaurant

Organizes and maintains timely paperwork for all hired employees and applicants in accordance to employment laws

Trains front of house team members to increase knowledge about safety, sanitation, and accident prevention principles

Leads pre-shift meetings to communicate daily Chef Recommendations, policy updates, and general information to inspire the restaurant team

Educates our team on our Wine Club and coaches and inspires them to in turn, educate our Guests

Conducts inventory per company policy

Controls food, beverage and labor costs

Ability to work opening, mid, and closing shifts at the restaurant

Has strong leadership skills and the ability to excel in a fast-paced, high volume environment

Has excellent communication skills, both written and oral

Has outstanding organizational skills and attention to detail

Adheres to Cooper's Hawk policies regarding Covid safety protocols

Ability to stand and walk for up to 10 hours per day

Ability to lift and carry up to 40 pounds

Ability to exert fast-paced mobility for periods of up to 6 hours in length

Ability to read, understand, and communicate in English

Ability to work calm and effectively under pressure in a fast-paced environment

Ability to perform basic mathematical calculations; basic reading, listening and speaking skills

Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodation

At Cooper’s Hawk, we care about our Team Members!  We know you spend a lot of time at work, so we are committed to you living your best life – inside and out of our restaurants. Below is a summary of our benefit offerings*:

Competitive base salary AND Quarterly Bonus Opportunity

Annual loyalty increase!

Health, Well-being and Retirement Savings benefits including:

2 medical insurance plans available through BCBS:PPO and High Deductible (with HSA)

Dental insurance through BCBS

Wellness Program allows for significant savings on medical premiums

Vision insurance through VSP

Flexible Spending Accounts (FSA) for both Health and Dependent Care

100% employer-paid Basic Life and AD&D Insurance

Voluntary Life allows for additional coverage for self, spouse and children

Voluntary Short-Term Disability (STD)

100% employer-paid Long-Term Disability (LTD)

401(k) plan with generous employer match

Employee Assistance Program (EAP) – free and confidential for you and your family!

Paid Parental Leave for men and women

Up to 10 weeks paid for recuperation for women and up to 2 weeks paid for bonding time for both men and women

Vacation Days

Discounts on dining, carry-out, retail and wine, and monthly dining allowance

CHarity Day (Community Give-Back!)

Complimentary Birthday entrée certificate

Complimentary meal on shift

Complimentary uniforms for Kitchen Managers

Training and Development:

Formal Training and Transition/Executive Coaching Programs for all Managers-in-Development

Clearly defined career path and promotion criteria allowing for ongoing growth and development

Focused Individual Development Plans for all managers

Wine Scholarship Program

For Senior Managers – Eligible for Nomination into Emerging Leader Program

For GMs/EKMs - Driving Development Program (BMW Incentive!)

*Certain benefits are contingent upon additional terms, other restrictions and various eligibility requirements.

Cooper's Hawk Winery & Restaurants is an equal opportunity employer