Assistant General Manager

Salary: $65K to $87K

Our Assistant General Managers help facilitate one of our key values, "We Are Different." Not only do they manage our full-service dining room and bar, but they also oversee our Napa-style Tasting Room and retail operations. Our Assistant General Managers ensure we are delivering gracious hospitality in all areas of Cooper's Hawk, while delivering the highest quality food from our scratch kitchen. Our Assistant General Managers lead, coach and inspire their team members to do just the same.

Skills & Requirements

Requirements:

• Must represent Cooper's Hawk Visions and Values
• Loves people and guest service!
• Has a passion for food and wine and dedication to quality
• Management experience in a high volume restaurant environment, preferred
• Oversees daily operations and ensures outstanding services within our dining room, bar, Tasting Room and host stand areas
• Leads the restaurant team to execute Cooper's Hawk policies and procedures
• Recruits, interviews, hires, trains, schedules, supervises, coaches and inspires all front of house team members for location
• Orchestrates and schedules restaurant team members as needed throughout all shifts
• Coaches a team-based service approach throughout the restaurant
• Organizes and maintains timely paperwork for all hired employees and applicants in accordance to employment laws
• Trains front of house team members to increase knowledge about safety, sanitation, and accident prevention principles
• Leads pre-shift meetings to communicate daily Chef Recommendations, policy updates, and general information to inspire the restaurant team
• Educates our team on our Wine Club and coaches and inspires them to in turn, educate our Guests
• Conducts inventory per company policy
• Controls food, beverage and labor costs
• Ability to work opening, mid, and closing shifts at the restaurant
• Has strong leadership skills and the ability to excel in a fast-paced, high volume environment
• Has excellent communication skills, both written and oral
• Has outstanding organizational skills and attention to detail
• Adheres to Cooper's Hawk policies regarding Covid safety protocols
• Ability to stand and walk for up to 10 hours per day
• Ability to lift and carry up to 40 pounds
• Ability to exert fast-paced mobility for periods of up to 6 hours in length
• Ability to communicate and understand the primary language of the work location
• Ability to work calm and effectively under pressure in a fast-paced environment
• Ability to perform basic mathematical calculations; basic reading, listening and speaking skills
• Ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
• Must follow all safety and sanitation policies and procedures

At Cooper's Hawk, we care about our Team Members! We know you spend a lot of time at work, so we are committed to you living your best life - inside and out of our restaurants. Below is a summary of our benefit offerings*:

• Competitive base salary AND Quarterly Bonus Opportunity
• Annual loyalty increase!
• Health, Well-being and Retirement Savings benefits including:

• 3 medical insurance plans available through BCBS:PPO and High Deductible (with HSA)
• Dental insurance through BCBS
• Wellness Program allows for significant savings on medical premiums
• Vision insurance through VSP
• Flexible Spending Accounts (FSA) for both Health and Dependent Care
• 100% employer-paid Basic Life and AD&D Insurance
• Voluntary Life allows for additional coverage for self, spouse and children
• Voluntary Short-Term Disability (STD)
• 100% employer-paid Long-Term Disability (LTD)
• 401(k) plan with generous employer match
• Employee Assistance Program (EAP) - free and confidential for you and your family!
• Paid Parental Leave for men and women
  • Up to 10 weeks paid for recuperation for women and up to 2 weeks paid for bonding time for both men and women
• Vacation Days
• Discounts on dining, carry-out, retail and wine, and monthly dining allowance
• CHarity Day (Community Give-Back!)
• Complimentary Birthday entrée certificate
• Complimentary meal on shift
• Complimentary uniforms for Kitchen Managers
• Training and Development:

• Formal Training and Transition/Executive Coaching Programs for all Managers-in-Development
• Clearly defined career path and promotion criteria allowing for ongoing growth and development
• Focused Individual Development Plans for all managers
• Wine Scholarship Program
• For Senior Managers - Eligible for Nomination into Emerging Leader Program
• For GMs/EKMs - Driving Development Program (BMW Incentive!)

*Certain benefits are contingent upon additional terms, other restrictions and various eligibility requirements.

Cooper's Hawk Winery & Restaurants is an equal opportunity employer

Cooper's Hawk Opportunities

Handcrafted Wine. Modern Casual Dining.

After four years of planning and construction, Cooper's Hawk Winery & Restaurant opened in 2005 in Orland Park, a south suburb of Chicago. The concept was unique. We would create a signature menu with a selection of dishes designed to pair perfectly with our own Cooper's Hawk wines, made in our own private winery. With sophisticated food and exceptional wines, our concept was born.

The Cooper's Hawk concept includes four distinct components: an upscale casual dining restaurant, full-service bar, private barrel-aging room, and Napa-style tasting room and retail gift store...all under one roof. Each Cooper's Hawk location is distinctive in layout and décor, but carries the same warmth and elegance that guests have come to expect.