About Hard Rock Hotel & Casino Tulsa
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
1,001 - 5,000 Employees
Headquarters location
Catoosa, OK, US
Full-time
Medical, PTO
Posted 4 days ago
Job description
Cherokee Casino West Siloam Springs is seeking a Table Games Floor Lead! This role involves supervising all aspects of table game operations within an assigned pit area. The Floor Lead is tasked with overseeing dealers and the overall action, ensuring that all procedures are followed correctly. This includes opening and closing games, maintaining game security, and reporting any irregularities or safety hazards to leadership. The position requires strong leadership skills and a keen eye for detail to ensure a smooth and secure gaming environment.
For more than two decades, Cherokee Casino has been Oklahoma's premier destination for gaming, live entertainment and extraordinary experiences. The brand currently owns and operates nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality.
Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive perks and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home.
Here's what awaits you:
Health & Wellness:Choose from top-notch health plans,24/7 Telemedicine access, andon-site health clinics(at select locations).
Financial Security:Grow your future with a generous401(k) matchandpaid vacation, sick time, bereavement, and holidays.
Work-Life Balance:Enjoyflexible spending accounts,maternity/paternity leave, andvoluntary benefitsfor added peace of mind.
And More:Earnincentivesbased on performance,refer friendsand get rewarded, and enjoydiscountsandholiday appreciation gifts.
Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment
Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.
Step into a world of possibilities:
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Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms.
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Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
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Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
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Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.
More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home. We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.
Company:Cherokee Nation Entertainment
High School Diploma or GED and at least 1 year of table games dealing experience, or an equivalent combination of education and experience.
Ability to lead a gaming floor area without having direct supervisory authority over employees.
Ability to obtain and maintain a license by the appropriate gaming authority.
- Lead the opening and closing procedures of a pit area.
- Maintain the security of the table games by inspecting decks and monitoring all action.
- Oversee all activity in the pit and report any irregular play to leadership.
- Ensure adherence to safety policies and procedures and report any safety hazards.
- Maintain the accuracy of the table games inventory for opening and closing games.
- Maintain knowledge of dealer procedures and ensure they are being followed.
hardrockcasinotulsa.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Table Games Floor Supervisor?
A: To succeed as a Table Games Floor Supervisor, key technical skills include proficiency in table games rules, procedures, and operations, as well as knowledge of casino management systems and security protocols. Essential soft skills include strong communication and interpersonal skills, conflict resolution abilities, and the capacity to multitask and prioritize tasks under pressure. These strengths enable the supervisor to effectively manage table games operations, resolve customer complaints, and maintain a positive and secure gaming environment, ultimately supporting career growth and effectiveness in the role.
Q: What is the career path for a Table Games Floor Supervisor?
A: A typical career progression for a Table Games Floor Supervisor in the gaming industry involves starting as a Table Games Dealer or Pit Clerk, then advancing to a Pit Boss or Table Games Supervisor role, and eventually moving into senior positions such as Assistant Table Games Manager or Table Games Manager. Key opportunities for skill development and professional growth in this role include learning about game rules, player psychology, and conflict resolution, as well as developing strong communication and leadership skills. Long-term career prospects for a Table Games Floor Supervisor may include transitioning into casino management, becoming a department head, or pursuing roles in gaming compliance, regulatory affairs, or hospitality management.
