About Casino Pauma
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
501 - 1,000 Employees
Headquarters location
Pauma Valley, CA, US
Job description
SUMMARY:
Deal card games as assigned. Maintain the highest standards of customer service, game protection and integrity in the Table Games department. Work as a Floor Supervisor as scheduled.
ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:
- Perform functions of the Floor Supervisor as assigned (see Floor Supervisor's job description
- Deal cards, shuffle, make change, take and pay customer bets.
- Communicate with customers to answer questions
- Implement all dealing procedures
- Performs other duties as assigned
MINIMUM QUALIFICATIONS:
- One year dealing experience in a casino with similar betting limits and games
- Prior dealing experience in roulette and blackjack
- Ability to work effectively with coworkers and the public
- Ability to communicate effectively orally and in writing
- Knowledge of effective money handling procedures
- Ability to make change and mentally perform basic math calculations
- Skilled in resolving customer and employee relation issues
EDUCATION:
- High School Diploma or GED (Preferred)
LICENSE REQUIREMENTS:
Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License.
PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)
- Constantly walking and standing
- Constant hearing, seeing and talking
- Constantly balancing, bending, reaching, twisting, holding, wrist motion, and stooping
WORKING CONDITIONS:
- Work is performed indoors in a climate-controlled environment
- Close spaces while working with others
- Excessive noise and smoke
NATIVE AMERICAN PREFERENCE STATEMENT
Pauma Band of Mission Indians, a federally recognized Indian Tribe, in accordance with section 703(i) of Title VII of the Civil Rights Act of 1964, will give preference to Native Americans who meet job position minimum qualifications with regard to hiring, promotions, transfers and training.
casinopauma.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Table Games Floor Supervisor?
A: To succeed as a Table Games Floor Supervisor, key technical skills include proficiency in table games rules, procedures, and operations, as well as knowledge of casino management systems and security protocols. Essential soft skills include strong communication and interpersonal skills, conflict resolution abilities, and the capacity to multitask and prioritize tasks under pressure. These strengths enable the supervisor to effectively manage table games operations, resolve customer complaints, and maintain a positive and secure gaming environment, ultimately supporting career growth and effectiveness in the role.
Q: What is the career path for a Table Games Floor Supervisor?
A: A typical career progression for a Table Games Floor Supervisor in the gaming industry involves starting as a Table Games Dealer or Pit Clerk, then advancing to a Pit Boss or Table Games Supervisor role, and eventually moving into senior positions such as Assistant Table Games Manager or Table Games Manager. Key opportunities for skill development and professional growth in this role include learning about game rules, player psychology, and conflict resolution, as well as developing strong communication and leadership skills. Long-term career prospects for a Table Games Floor Supervisor may include transitioning into casino management, becoming a department head, or pursuing roles in gaming compliance, regulatory affairs, or hospitality management.
