Office Coordinator

JOB RESPONSIBILITIES

Include the following although other duties may be assigned.

1.     Ensure the highest quality service by maintaining a high level of customer service.

2.     Check voicemail and mail for product orders. Follow up with customers.

3.     Enter orders and transfers into Quick Books. 

4.     Creates Invoices for customer and driver to complete delivery.

5.     Documents and follow up for customer complaints in consumer complaint spreadsheet.

6.     Addresses delivery complaints with driver and production manager.

7.     Creates and print flavor tags and labels for production.

8.     Updates order forms and distributes to customers accordingly.

9.     Creates new customers, items, and special pricing in Quick Books.

10.  Updates Quick Books with finished goods production, ingredients, and packaging inventory.

11.  Arranges lab samples for testing.

12.  Pick up mail daily and processes accordingly.

13.  Follow up with customer regarding outstanding payments and sends statements.

14.  Processes credit card, check and ACH payments.

15.  Prepare deposits and arrange check deposit at bank.

16.  Orders office supply.

17.  Updates Invoices and Statements from Vendors in Quick Books.

18.  Assist in purchasing of production materials

19.  Updates production input data spreadsheet.

20.  Notify customers of holidays and delivery schedule disruptions.

21.  End of Year Tasks – 1099’s, Yearly Finished Goods Gallons Production, Cal-OSHA

QUALIFICATIONS

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

 1.     Must be a team player.

2.     Basic knowledge of Microsoft Suite

3.     Must be very organized and detail oriented.

4.     Must be responsible and reliable.

5.     Ability to work independently and manage time.

6.     This job includes but is not limited to the above duties and responsibilities.