IT Program Manager III

IT Program Manager III

Location: Addison, Texas (Onsite)

Role Overview

The Senior Delivery Lead is responsible for planning and coordinating the execution and delivery of complex program and platform initiatives that require collaboration across multiple teams. This role acts as the single point of orchestration, setting clear work objectives, managing dependencies, and enabling automation-driven flow throughout the delivery lifecycle. The position provides end-to-end visibility into delivery health using real-time data and ensures teams remain focused and aligned.

Key Responsibilities

• Lead multi-team programs from initiation through delivery, ensuring alignment to business goals, timelines, and quality expectations.
• Translate business strategy into actionable plans, milestones, and clear deliverables.
• Orchestrate cross-team work, ensuring dependencies, risks, and integration points are managed.
• Promote automation-first delivery practices to improve flow and increase predictability.
• Provide clear, concise reporting using real-time delivery and operational data.
• Partner with product, engineering, platform, and shared services teams to ensure smooth delivery of program outcomes.
• Manage intake and work prioritization to match team capacity.
• Support operational readiness including testing, environment preparation, and support transition.
• Maintain compliance with enterprise change, security, and audit standards.
• Drive continuous improvement through metrics, flow diagnostics, and structured feedback loops.

Required QualificationsExperience:

• 7 or more years leading multi-team delivery in product, platform, or enterprise environments.
• Experience in roles such as Program Manager, Project Manager, or Delivery Lead.
• Demonstrated success with intake governance, dependency management, and RAID rigor.
• Experience navigating enterprise change, security and compliance processes.
• Experience with platform rollouts, modernization initiatives or technical migrations.

Technical Skills:

• Proficiency with delivery planning, documentation and workflow tools such as Word.
• Familiarity with Agile delivery practices and AI accelerated workflows.
• Knowledge of CI, CD, automated testing, security scanning or release automation concepts.
• Experience with delivery metrics and value stream or flow oriented practices.
• Familiarity with operational readiness, SLOs and support models.
• Financial fluency in budgeting and forecasting.
• Experience using AI tools for story refinement, documentation or delivery automation.

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership or any other characteristic protected under the law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at accommodations@apexsystems.com or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.