Field Service Engineer

Andritz

Lancaster, OH • On-site

Full-time

Posted 9 days ago


Andritz rating

8.2

Company rating: 8.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

96th of 415 rated machine equipment manufacturers


Job description

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
POSITION SUMMARY
A Field Service Engineer works independently or with more experienced engineers in performing inspections, tuning, operational audits, pre-commissioning testing on boilers and environmental equipment, and writes estimates and proposals. This position requires extensive travel (90%) including driving on client/customer property.
Field Service is a fast paced job providing great job variety. Entry engineers will work closely with senior engineers and the District Engineer. Service work provides a challenging and rewarding job and steep learning curve in which the engineer develops practical knowledge of power plants and all aspects of B&W products.
DUTIES
  • Collecting and evaluating field data.
  • Working with customers, account executives, vendors and sublet vendors with assistance and guidance from District Engineer or senior engineer.
  • Preparing technical reports including service and special reports.
  • Working as part of commissioning teams on project startups
  • Performing site activities including: boiler inspections, condition assessments and boiler operation evaluations
  • Providing construction technical support and outage management
  • Works on estimates and proposals for equipment upgrades

EDUCATION EXPERIENCE, KNOWLEDGE & SKILLS
  • High School Diploma or GED, Vocational/Technical, or Associate's Degree minimum requirement, or 8+ years of experience.

Job Competencies
  • Demonstrated problem-solving skills
  • Good communication skills
  • Ability and desire to travel
  • Decision making or problem solving authority with little to no supervisory review
    • Assess equiptment needs at a customer site, conduct walk downs and inspections of functioning equipment
    • Troubleshoot malfunctioning equipment at a customer site

WORKING CONDITIONS
  • Domestic travel required 90% of time
  • Manufacturing/Operations Center

Physical Requirements
  • Must be able to lift up to 25 lbs.
  • Must be able to push and pull up to 10 lbs.
  • Bending
  • Walking
  • Standing
  • Sitting
  • Typing
  • Hand Manipulation
  • Visual Acuity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 21249

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Field Service Engineer?

A: To succeed as a Field Service Engineer, key technical skills include proficiency in mechanical or electrical systems, troubleshooting and repair techniques, and familiarity with industry-specific software and tools. Soft skills such as strong communication and interpersonal abilities, adaptability, and problem-solving skills are also crucial, as they enable engineers to effectively interact with customers, diagnose complex issues, and provide timely solutions. By combining these technical and soft skills, Field Service Engineers can deliver high-quality service, build strong customer relationships, and drive career growth through opportunities for professional development and advancement.

Q: What is the career path for a Field Service Engineer?

A: A Field Service Engineer's typical career progression involves starting as a Field Service Technician, where they gain hands-on experience and troubleshooting skills, then advancing to a Senior Field Service Technician or Field Service Supervisor role, overseeing teams and coordinating repairs. As they gain experience and leadership skills, they can move into mid-level roles such as Field Service Manager or Technical Support Manager, overseeing entire teams and implementing process improvements. Ultimately, senior Field Service Engineers can transition into senior leadership positions, such as Operations Manager or Director of Field Services, or pursue specialized roles like Technical Sales or Product Development.



Andritz job posting for a Field Service Engineer in Lancaster, OH with a salary of $52,100 to $77,200 Annually with a map of Lancaster location.